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Operations Coordinator, Americas
4 months ago
Operations Coordinator, Americas page is loaded
Operations Coordinator, Americas
Postuler
locations
Westlake Village
time type
Temps plein
posted on
Offre publiée il y a 3 jours
job requisition id
R2089
Filiale du groupe L-Acoustics, nous représentons la marque sur le territoire AMERICAS (USA, Canada, LATAM).
Grâce à son engagement pour l'innovation et l'excellence de la conception de produits, L-Acoustics façonne le futur du son avec des technologies qui permettent aux professionnels de l'audio et aux artistes d'améliorer l'expérience de l'auditeur.
Pionnier de l'industrie du son live, L-Acoustics conçoit et fabrique des systèmes de sonorisation complets aux niveaux de performance les plus élevés. Ces systèmes sont utilisés dans les plus grands festivals de musique, les événements live ainsi que dans les théâtres, les stades et les lieux de cultes du monde entier.
Aujourd'hui, L-Acoustics se positionne en leader mondial de la sonorisation professionnelle premium.
The Operations Coordinator provides the right human, logistical and technical resources needed for every time application support required and/or requested, ensuring internal & external parties are clear on the assignment schedule. The Operations Coordinator organizes, prioritizes, follows-up, collects information, prospects and respects deadlines for all application supports & events (more than 600 trainings, 6000 attendees, 250 calibrations, 300 demos per year worldwide).
Training Seminars
Organize training from A to Z at L-Acoustics premises or at a customers’ or online: customer exchanges, trainer’s booking, location availability,
schedule/equipment/participants
confirmation, logistics, training interests tracking.
Calibration
Ensure technical, logistical and human resources are available and booked, respect time slot limitations and deadlines.
Show assistance
Respect customer’s constraints (technical, timing, etc.) and L-Acoustics requirements.
Demos:
Plan and organize all demos onsite and at L-Acoustics premises, define the needs, make the corresponding space and people bookings.
Premises visits:
Plan & organize visits for guests.
CRM:
Business section: Contacts / Aaccounts / Opportunities / Appointments
Training section: Seminars / Sessions
Data management, creation/update of new entries
Continuous Improvement:
Monitor and adapt to processes in use, with a constructive eye to improve working methodology.
Participate to the elaboration of processes for new tools or tasks.
Technical skills
Advanced in
English
and
Spanish
(read/write/speak, high level), added language (Brazilian) is a plus
Bachelor’s degree in international business
Minimum of 5 years of experience
Technology savvy with good working knowledge of MS Office Suite, PowerBi, Dynamics
CRM and ERP knowledge
Thrive in a dynamic cross functional and multi-cultural environment
Personal skills
Autonomous, highly organized and rigorous
Good interpersonal skills (multi-cultural)
Solution-oriented, in compliance with the brand AND the customer’s views
Be priority-oriented
Rejoignez nos équipes passionnées et engagées pour façonner le futur du son
About Us
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