Receptionist

2 months ago


Harlingen, United States South Heart Clinic PLLC Full time

Duties and Responsibilities include but are not limited to:

  • Greets patients and visitors in a prompt, courteous, and helpful manner. Checks in patients, verifies and updates necessary information in the patients EMR.
  • Enters all of patient information into the medical billing system.
  • Maintains appointment schedule and follows office scheduling policies.
  • Communicates with patient and providers.
  • Scheduling, canceling, and rescheduling patient appointments.
  • Reminding patients of upcoming appointments and tracking missed appointments. Answering multiple telephones and accurately documenting messages.
  • Forwarding telephone calls appropriately and following up on return calls.
  • Checking-in patients and properly documenting registration.
  • Insurance verification and verification of patient's demographics.
  • Collecting co-pays and cash from patients, getting authorization on credit cards.
  • Entering charges, payments, and balancing the day in the computer.
  • Maintains work area and lobby in neat and orderly manner.
  • Attends meetings as required.
  • Performs related work as required.
  • Practice and adhere to HIPPA regulations.

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