Call Center Representative

2 weeks ago


Greenbelt, United States Center for Vein Restoration Full time
Job Details

Job Location
Clinical Support Center - Greenbelt, MD

Position Type
Full Time

Education Level
High School

Salary Range
$17.00 - $18.00 Hourly

Travel Percentage
None

Job Shift
Day

Job Category
Health Care

Job Posting Date(s)

Start Date
11/11/2024

Description

We're America's Largest Physician-Led Vein Center - having most recently been awarded the Healthcare Industry Top Work Places 2021 award, Top Work Places USA 2021 award, and Glassdoor Top CEO Award in 2019

Patients inspire us every day at Center for Vein Restoration. Since 2007, we've been using this inspiration to radically improve lives by providing safe, personalized, and positive treatment options for vein disease. And today, we're the nation's leader in varicose and spider vein care, offering a variety of nearly pain-free solutions to eliminate unsightly and uncomfortable veins.

As the nationally recognized leader in the treatment of vein disease and venous insufficiency, CVR's hiring philosophy is simple: Attract and train the most qualified individuals and provide them the opportunity to strive for excellence and advance their career goals.

The Patient Services Coordinator (PSC) is responsible for handling all inbound calls from new and existing patients. They may be assigned outbound calls to patients and prospects for all purposes where patient communication as needed. The PSC's provide outstanding service and impact CVR revenues through the conversion of calls from new patients to a scheduled treatment plan, maximizing patient retention by tracking patient's from the first inquiry call to the completion of treatment, and rescheduling appointments as needed.

Why work with CVR:
  • Fast paced, learning work environment
  • No weekends/no nights
  • Bonus eligibility
  • Medical, Dental & Vision insurance
  • 401k Program
  • Tuition reimbursement
  • PTO + 8 paid holidays
  • Centers closed for holidays
  • Opportunity for continued growth & development
Schedule:
  • Monday - Friday
  • 9:30am - 6pm
Duties and Responsibilities:
  • Maintain company expectations for conversion of inquiry calls to a booked new patients
  • Ensure that proper input of demographics and insurance information is entered into NextGen (electronic medical records software) when scheduling new patients
  • Obtain marketing data for inquiry sources.
  • Obtain patient email addresses.
  • Add value to each call by securing additional patient appointments as prescribed by the Doctor in the treatment plan.
  • Other duties as assigned.
Qualifications

Minimum Requirements:
  • Bilingual in Spanish Required
  • High school diploma or equivalent
  • Minimum 1 year of experience in customer service
  • Prior call center experience preferred


  • Greenbelt, Maryland, United States Community Clinic Inc. Full time

    Job DescriptionCommunity Clinic Inc. is seeking a Patient Service Representative to act as the point of contact for patients and visitors. The ideal candidate will be responsible for greeting patients, answering phone calls, and directing them to the appropriate Health Center personnel.The Patient Service Representative will ensure that high-quality,...


  • Greenbelt, Maryland, United States CCI Health Services Full time

    Job SummaryThe Practice Manager is a key member of the health center leadership team, responsible for managing and supervising the operational and administrative functions, activities, and projects. This role requires strong leadership qualities, effective communication skills, and the ability to work collaboratively with site leadership to ensure the...


  • Greenbelt, Maryland, United States Community Radiology Associates Full time

    Job Title: Bilingual Patient Service RepresentativeAbout the Role:We are seeking a highly skilled and customer-focused Patient Service Representative to join our team at Community Radiology Associates. As a key member of our front office staff, you will be responsible for providing exceptional patient care and ensuring a seamless experience for our...


  • Greenbelt, United States Kaiser Full time

    Job Summary: Under the supervision of the Radiology Supervisor, performs a variety of MRI procedures and departmental support functions. Essential Responsibilities: Performs MRI examinations of the brain, body, spine and extremities on patients of all ages effectively adjusting scanning parameters for different patient body habitus. Selects and modifies...


  • Greenbelt, United States Kaiser Full time

    Job Summary: Under the supervision of the Radiology Supervisor, performs a variety of MRI procedures and departmental support functions. Essential Responsibilities: Performs MRI examinations of the brain, body, spine and extremities on patients of all ages effectively adjusting scanning parameters for different patient body habitus. Selects and modifies...


  • Greenbelt, Maryland, United States CCI Health Services Full time

    Job Summary:The Dental Patient Representative plays a vital role in delivering exceptional patient care at CCI Health Services. This position requires a high level of administrative knowledge and experience in a medical setting. The ideal candidate will possess excellent communication and interpersonal skills to greet patients and direct them accordingly.Key...


  • Greenbelt, Maryland, United States Community Clinic Inc. Full time

    Job SummaryCommunity Clinic Inc. is seeking a highly skilled and detail-oriented Dental Patient Representative to join our team. As a key member of our medical services team, you will be responsible for providing exceptional patient care and administrative support.Key Responsibilities:Answer and direct phone calls, ensuring timely communication with patients...


  • Greenbelt, Maryland, United States Center for Vein Restoration Full time

    Job DetailsClinical Support Center - Greenbelt, MDPosition TypeFull TimeEducation LevelHigh SchoolSalary Range$18.00 HourlyTravel PercentageNoneJob ShiftDayJob CategoryHealth CareJob DescriptionWe're a leading provider of vein disease treatment, committed to delivering safe, personalized, and positive treatment options for vein disease. Our team is dedicated...


  • Greenbelt, United States Community Radiology Associates Full time

    Job Description: Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Leading Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join us as a...


  • Greenbelt, Maryland, United States Center for Vein Restoration Full time

    Job SummaryCenter for Vein Restoration is seeking a skilled Vascular Technologist to join our team. As a Vascular Technologist, you will perform diagnostic vascular ultrasound procedures to produce sonographic images and measurements that assist in the diagnosis and treatment of venous disease. Responsibilities:Perform diagnostic vascular ultrasound...


  • Greenbelt, United States Washington-Harris Group Full time

    Qualifications:The Healthcare worker shall possess and maintain the minimum qualifications stated:BC in Psychiatry by the American Board of Psychiatry and Neurology or the American Osteopathic Association.A minimum of 2 years experience within the preceding 5 years as a full-time Psychiatrist; or graduation from a psychiatrist residency program within the...


  • Greenbelt, Maryland, United States AbsoluteCARE Inc Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Medical Office Coordinator to join our team at AbsoluteCare, Inc. As a Medical Office Coordinator, you will be responsible for coordinating patient flow, greeting patients, and facilitating communication and visits in the office.Key ResponsibilitiesCoordinate patient schedules and monitor...

  • OPS-Practice Manager

    3 weeks ago


    Greenbelt, United States CCI Health Services Full time

    Position Summary: The Practice Manager, directed by the Health Center Operations Director, is integral to the operations and CCI health center leadership teams. As a health center leadership triad member, the practice manager is responsible for managing and supervising the operational and administrative functions, activities, and projects. Responsibilities...


  • Greenbelt, United States Charter Senior Living Full time

    **PLEASE NOTE: Only those candidates with previous Hotel experience and minimum 1 year of relevant Supervisory experience will be considered** Job description for Hotel Front Desk Supervisor Position Title: Front Desk Supervisor Reports to: Front Office Manager/Assistant General Manager/General Manager Position summary: Primarily supervises front desk team...

  • PT Clerk

    2 months ago


    Greenbelt, United States Giant Food Full time

    Category/Area of Expertise: Retail OperationsJob Requisition: 304190_external_USA-MD-Greenbelt Address: USA-MD-Greenbelt-6000 Greenbelt Road Store Code: GF - Pharmacy (2801549) Who is Giant? With over 2 million weekly customers and annual sales topping $5 billion, Giant is the #1 grocer in the Baltimore-Washington area. What began as one store on Georgia...

  • Phlebotomist

    3 weeks ago


    Greenbelt, United States Actalent Full time

    Job DescriptionJob DescriptionJob Title: PhlebotomistJob DescriptionThe Phlebotomist aims to serve patients by preparing specimens for laboratory testing and performing screening standards. The Phlebotomist shall draw quality blood samples while creating an atmosphere of trust and confidence.ResponsibilitiesPerform blood draws, label specimens, centrifuge...

  • PT Clerk

    2 months ago


    Greenbelt, United States Giant Food Full time

    Category/Area of Expertise: Retail Operations Job Requisition: 304190_external_USA-MD-Greenbelt Address: USA-MD-Greenbelt-6000 Greenbelt Road Store Code: GF - Pharmacy (2801549) Who is Giant? With over 2 million weekly customers and annual sales topping $5 billion, Giant is the #1 grocer in the Baltimore-Washington area. What began as one store on Georgia...


  • Greenbelt, MD, United States Washington-Harris Group Full time

    Qualifications: The Healthcare worker shall possess and maintain the minimum qualifications stated: BC in Psychiatry by the American Board of Psychiatry and Neurology or the American Osteopathic Association. A minimum of 2 years experience within the preceding 5 years as a full-time Psychiatrist; or graduation from a psychiatrist residency program within the...


  • Greenbelt, MD, United States Washington-Harris Group Full time

    Qualifications:The Healthcare worker shall possess and maintain the minimum qualifications stated:BC in Psychiatry by the American Board of Psychiatry and Neurology or the American Osteopathic Association.A minimum of 2 years experience within the preceding 5 years as a full-time Psychiatrist; or graduation from a psychiatrist residency program within the...


  • Greenbelt, MD, United States Washington-Harris Group Full time

    Qualifications:The Healthcare worker shall possess and maintain the minimum qualifications stated:BC in Psychiatry by the American Board of Psychiatry and Neurology or the American Osteopathic Association.A minimum of 2 years experience within the preceding 5 years as a full-time Psychiatrist; or graduation from a psychiatrist residency program within the...