Correspondence Coordinator for Environment and Planning

1 week ago

New York, United States City of New York Full time

Job Description

*ONLY OPEN TO CURRENT FULL-TIME ANNUALLY PAID PARKS EMPLOYEES*

The Environment and Planning division includes Central Forestry programs, Forestry Operations, the Natural Resources Group, Nurseries and Planning teams. We are committed to attracting and retaining a diverse staff and we encourage candidates from all backgrounds to apply.

Major Responsibilities

- Under general supervision, perform difficult and responsible administrative work for the Environment and Planning division.

- Receive, process, and track correspondence assigned to the Environment and Planning division, including messages routed by the Parks Commissioners office and those received via letter, email, or phone call from constituents and elected officials.

- Research and compose accurate and clear correspondence for constituents and elected officials on behalf of the Parks Commissioner, Deputy Commissioner for Environment and Planning, Assistant Commissioners and Chiefs before established deadlines.

- Work in tandem with other Agency and Division staff to compose and issue correspondence that meets agency and division standards, and close out correspondence in the Agency tracking system.

- Correspond and interact with constituents via letter, email, and telephone to answer questions and resolve issues in a professional and timely manner.

- Assist with the maintenance and development of correspondence templates and tools.

- Perform statistical reporting on correspondence trends and response times.

- Assist with the copy editing of documents before the release to the Agency and/or public.

- Assist with preparation and review of information for media inquiries and elected officials, coordinate materials for council hearings, and represent the division at meetings with elected officials as needed.

How to Apply: Go to cityjobs.nyc.gov and search for Job ID# 631189.

All applicants must apply via cityjobs.nyc.gov. The City is no longer using ESS to accept applications.

*Current Employees please include your ERN and Job ID# 631189 on your cover letter and resume.

Work Location: Olmsted Center, Queens

NOTE: All resumes must be received no later than the last day of the posting period. *Posting period extended to 06/28/2024. Previous applicants are still under consideration and need not reapply. References will be required upon request.

nyc.gov/parks

MOVEMENT IN THE FACE OF CIVIL SERVICE LISTS IS PROHIBITED UNDER CIVIL SERVICE LAW.

Qualifications

1. A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or

2. High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or

3. Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

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