Technical Sales Support Engineer
4 weeks ago
Kelly is hiring a
Technical Sales Support Engineer
for one of our clients in
Milton, GA
1st, 8-5 (flexible)
Temp to perm (Plan to roll into full time lead/supervisor role)
Pay: $35-$41/hr
Job Responsibilities
Handle technical service inquiries, phone and e-mail requests coming from customers, sales and marketing teams
Create customer (internal and external) facing documentation of a technical nature including but not limited to technical data sheets, declarations of compliance and letters of attestation
Support the completion of corporate account bids and cross references
Support the completion of customer questionnaires, delegating where appropriate to subject matter experts (SMEs), and ensure accurate and timely completion
Work with cross-functional team members within quality, regulatory, sustaining engineering, and marketing to support completion of custom customer requests
Maintain accurate records of the support provided
Handle special project assignments as needed
Develop, maintain , and train users on product technical sheet database
Required Skills
BS in Engineering discipline +3 years experience
Has general experience fulfilling customer technical requests for information
Maintain accurate records
Experience working with customers and cross-functional teams
Familiarity with FDA and medical device regulation
MS Office
Preferred Skills
Experience in a technical/quality role supporting medical devices
Attention to detail
Strong communication skills, both written and verbal
Self-starter and ability to work independently
Strong background in materials regulatory compliance
by Jobble
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