Access Service Rep
4 weeks ago
Brooklyn, New York
Shift:
Day (United States of America)
Description:
NYP Advancing Care in Brooklyn
Discover Where Amazing Works
Join the Patient Access team at NewYork-Presbyterian Brooklyn Methodist Hospital, a 591-bed hospital affiliated with Weill Cornell Medical College, where we are dedicated to providing the highest quality, most compassionate care to patients. The vibrant, family and community culture offers you the opportunity to collaborate with colleagues across all areas of the Hospital, and work with a team of engaged individuals all focused on improving patient care. Find out how you can Make It Possible:
In this role, you will be responsible for setting the stage for the patient experience, by professionally and efficiently provide patients and visitors with unparalleled customer service in keeping with NewYork-Presbyterian's goal of "We put Patients First." Under direction, maintains a smooth workflow within the assigned department registration areas. Oversees the registration process to ensure patients are registered courteously, confidentially, efficiently, accurately. Interview patient or representatives for financial and demographic data and accurately inputting information into the Hospital's ADT/EHR computer systems. Performs a variety of clerical duties directly related to the registration, admissions, discharges, and transfers of patients according to the New York Presbyterian Brooklyn Methodist Hospital's policies and procedures.
This is a full-time day shift position 8:00am-4:00pm including weekends/holidays, located at the NewYork-Presbyterian/Brooklyn Methodist Hospital.
Preferred Criteria:
- Experience in a complex clinic setting and/or Patient Access Department.
- Knowledge of Medical Terminology.
- High school diploma/GED
- Minimum of one year of registrar related experience.
- Basic computer literacy.
- Knowledge of Microsoft Office applications.
- Superior customer service and communication skills.
- Ability to work independently.
Please note that all roles require on-site presence (variable by role). Therefore, all employees should live within a commutable distance to NYP.
NYP will not reimburse for travel expenses.
- 2024 "Great Place To Work Certified"
- 2024 "America's Best Large Employers" - Forbes
- 2024 "Best Places to Work in IT" - Computerworld
- 2023 "Best Employers for Women" - Forbes
- 2023 "Workplace Well-being Platinum Winner" - Aetna
- 2023 "America's Best-In-State Employers" - Forbes
- "Silver HCM Excellence Award for Learning & Development" - Brandon Hall Group
NewYork-Presbyterian Hospital is an equal opportunity employer.
Salary Range:
$25.58-$27.78/Hourly
It all begins with you. Our amazing compensation packages start with competitive base pay and include recognition for your experience, education, and licensure. Then we add our amazing benefits, countless opportunities for personal and professional growth and a dynamic environment that embraces every person. Join our team and discover where amazing works.
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