Salesforce Administrator
1 week ago
Strive Health is built for purpose - to transform a broken kidney care system. We are fundamentally changing the lives of people with kidney disease through early identification, engagement and comprehensive coordinated care. Strive's model is driven by a high-touch care team that integrates with local providers and spans the entire care journey from chronic kidney disease through end-stage kidney disease, leveraging comparative and predictive data and analytics to identify at-risk patients. Strive Health's interventions significantly reduce the rate of emergent dialysis crash, cut inpatient utilization and significantly improve patient outcomes and experience. Come join our journey as we create THE destination for top talent in the healthcare community and set a new standard for how kidney care should be done.
Why We're Worth the Application
- We Strive for excellence and Strive has been recognized with six Best Place to Work awards, including Forbes America's Best Startup Employers 2023 and 2022, Built In Colorado's Best Places to Work 2022 and 2024, Comparably's Best Places to Work in Denver 2022 and The Tech Tribune's Best Startups in Denver 2022. Additionally, Strive's CEO, Chris Riopelle, has been recognized as one of Denver Business Journal's Most Admired CEOs.
- We derive innovation and ideas from through authentic diversity intentionally building a team that represents the populations we serve in partnership with our Employee Resource Groups:
- Strive Forward - LGBTQ
- Underrepresented Minorities
- Women and Allies
- We care and support our Strivers within and beyond work to feel fully charged and empowered through our generous wellbeing offerings including:
- Flexible time off
- Companywide wellbeing days
- Volunteer time off
- Leave packages including a sabbatical, parental leave and eight weeks paid for living donor
- Professional development
- A dedicated certified financial planner
- Headspace, Carrot Fertility and Gympass for all Strivers
- We like to have fun by celebrating our successes as a team through team building, company gatherings, trivia, wellbeing raffles, pajama days, a companywide book club and more.
- We value tenacity to help us overcome obstacles with grit and determination to deliver compassionate kidney care.
This role will be using and configuring Salesforce, ideally in a healthcare services environment including workflows, validation rules, and security controls to develop client or business solutions, managing Salesforce objects and processes, dashboards and analytic reports. This position will serve as the SME for Salesforce's Health Cloud solution including developing and leading trainings. They will also manage security, users, roles, profiles, groups, queues, sharing rules and other options as well as manage a process to deploy updates, enhancements, and new system functionality including the creation of custom objects, custom formulas, scalable triggers and workflows. They will be working with clinical and business teams to gather requirements in the form of user stories.
Essential Functions
- All aspects of user and license management including new user setup/deactivation, roles, profiles, permissions, public groups
- User support tickets
- Identify and gather requirements from users and stakeholders
- Salesforce configuration changes, including (but not limited to): Workflow, Process Builder, fields, page layouts, record types, custom settings, dashboards and reports
- Monitor user adoption
- User training and creating training materials
- Meet in person with internal and/or external stakeholders to facilitate team and business priorities/opportunities.
- Bachelor's degree required
- 3+ years' experience required
- Business travel
- Internet Connectivity - Min Speeds: 3.8Mbps/3.0Mbps (up/down): Latency
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