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Shipping Warehouse Manager

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West Palm Beach, United States Specialty Building Products Full time
Job Summary

The warehouse manager supports the operations manager by overseeing the efficient operation of the branch to ensure all operational functions are completely and properly performed by the staff while conveying a feeling of trust, service, security and satisfaction to customer and staff. Responsible, at various points, for overseeing the picking, packing, and shipping of materials.

Responsibilities and Essential Functions

  • Oversee daily functions of all employees on the yard
  • Improves branch operating procedures by analyzing current systems, modifying, creating, and/or eliminating processes to guarantee accurate and timely service
  • Employment issues:raises/promotions, hiring, recruiting, terminations, worker's compensation
  • Responsible for staff development through performance management and training assessment
  • Maintain and control operating costs
  • Maintains facility that is organized and meets tour quality standards at all times
  • Supervise all safety issues
  • Keeps staff informed of pertinent changes in operational policy and procedures.
  • Participates in daily, weekly, monthly and annual planning process as appropriate.
  • Performs all duties and responsibilities in a timely and effective manner in accordance with established company policies to achieve the overall objectives of this position.
  • Keeps immediate superior promptly and fully formed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action which may be taken.
  • Maintains a qualified staff in conjunction with the operations manager.
  • Communicates areas of accountability and performance expected of personnel assigned
  • Determines standards of performance as a basis to review progress of personnel assigned.
  • Ensures proper training of personnel assigned.
  • Fosters a cooperative and harmonious working climate conductive to maximize employee morale and productivity.
  • Develops individuals and self for future advancement.
  • Order Fulfillment - Ensures that pick files are distributed to Warehouse Associates.Monitors the work progress of Warehouse Associates to ensure that orders are processed and filled in a timely manner.Ensures that it is properly wrapped and staged for loading.
  • Work Flow - Manages the flow of work orders and work product through the workday to ensure maximum efficiency and productivity of the Warehouse Associates.
  • Accuracy and Quality - Ensures that all orders are pulled, assembled, and wrapped correctly.
  • Resolves all tickets in Agility.
  • Expected to assist Warehouse Associates with the execution of their job responsibilities when necessary.
  • Loading - Responsible for printing truck orders and overseeing the proper loading of trucks for delivery.
  • Responsible for conducting a final check for accuracy through the loading process to ensure that the correct products are loaded and that all paperwork and tagging is accurate.
  • RMAs - Works with Management to properly check-in and handle all returned materials.
  • Maintenance - Addresses any forklift maintenance concerns with Management and/or the company's forklift service provider.
  • Safety - Ensures that all Warehouse Associates are working in a safe manner.Responsible for addressing any safety violations.Reports all accidents immediately to Management and Human Resources.
  • Housekeeping - Ensures that the warehouse and yard are kept clean and free of debris and waste.Ensures that products are stored properly to ensure cleanliness.Keeps the stored products organized to ensure efficiency.
  • Damaged Materials - Works with Management to properly handle damaged materials.
  • Performs other duties as assigned.
Competencies
  • Problem Solving/Analysis.
  • Customer/Client Focus.
  • Decision Making.
  • Project Management.
  • Communication Proficiency.
  • Teamwork Orientation.
  • Technology capacity
Work Environment and Physical Demands
  • Due to forklifts and other heavy equipment traveling through the Warehouse, temporary cracks may appear in the floor, causing uneven walking surfaces.
  • Warehouse environment can be dusty and noisy.
  • Fluctuations of temperature are common; some outdoor exposure during the workday.
  • Wet floors may occur during rainy or snowy weather or at other times depending on what has transpired in the environment (i.e. cleaning of floors...)
  • Sharp and/or rough edges will typically be encountered
  • Warehouse equipment and treated lumber may emit fumes
  • This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Required cognitive and psychological characteristics
  • Be personable, articulate, knowledgeable and professional in presenting self to clients
  • Ability to learn skills quickly with a mature and service oriented attitude
  • Excellent communication (verbal and written) and organizational skills
  • Self-starter, pro-active and able to take initiative
  • Attention to detail and highly motivated
  • Ability to manage multiple tasks
Required credentials
  • Five (5) years or more of related experience
  • High School diploma or equivalent
  • Bachelor's Degree, preferred but not required
  • Must have basic math and analytical skills
  • Must be computer literate, Microsoft Word, Excel, and Outlook
  • Bi-Lingual (Spanish), preferred but not required
  • Must pass the required pre-employment drug test and background check.
  • Flexible with scheduling
  • Successfully complete any required training or orientation programs