Hotel Assistant General Manager

2 months ago

Austin, United States El Cosmico Full time

** Hotel Assistant General Manager - Austin Motel & Hotel San Jose Complex**

**Job Category****:** Management **Requisition Number****:** COMPL01510 Showing 1 location **Job Details**

**Description**

About our Company:

Transformed from a 1930s ultra-modern motor court, Hotel San Jos is a 40-room urban bungalow-style hotel situated behind stucco walls amidst lush garden courtyards located on South Congress Avenue. Known as the quintessential Austin hotel experience, San Jos serves as a gathering place and community activity hub for locals and visitors alike with unique event programming (such the annual South x San Jose and Pet Parade) and nearby Jos Coffee Lamberts local coffee purveyor and coveted people-watching spot.

Operating as a motel since 1938, Austin Motel is a beloved, quintessential part of the citys history, sitting in the heart of South Congress famed strip of restaurants, clubs, and shops. The 1930s motor court property includes 41 guest rooms, a 50's-style outdoor pool and sun deck, community and cultural programming and a renegade-style retail shop to the lobby, all set amidst the original midcentury architecture.

Austin Motel and Hotel San Jos are proud to be a part of Bunkhouse, which is a hospitality company created by hotelier Liz Lambert that believes in inspired design, connection to place and the value of community. Bunkhouse has designed and developed a celebrated portfolio of hospitality projects including Hotel San Jos, Hotel Saint Cecilia, Austin Motel, Hotel Magdalena and Jos Coffee in Austin, Hotel Havana and Ocho in San Antonio, El Cosmico in Marfa, Texas, The Phoenix in San Francisco, California, and Hotel San Cristobal in Baja, Mexico.

Bunkhouse offers a liberal working environment that encourages individuality and creativity. We offer a superior benefits package to employees who work 20 hours/week or more that includes:

Highly subsidized Medical, Dental and Vision insurance

Company paid Life Insurance and Long-Term Disability coverage

Short Term Disability coverage

Generous Paid Time off (Full Time)

Free stays at Bunkhouse hotels (Full Time)

401k with company matching

Employee Discounts

We're looking for someone with:

High School diploma or general education degree (GED). College Degree preferred

Five (5) years related experience in hospitality or service industry

Passion for hospitality

Experience and interest in developing staff

Attention to detail

Excellent verbal, written, and graphic communication and interpersonal skills

Strong organizational skills

Job Responsibilities:

Serve as an example for staff by adhering to all standards of operations, policies and procedures, manuals, training material, memos and verbal instruction

Perform personnel actions such as hiring and firing staff, consulting with other managers and HR as necessary

Demonstrate a working understanding of labor cost control through effective scheduling and proactive management

Work closely with Bunkhouse HR department to maintain awareness of documentation needed and retained in employee files

Administrative duties including purchasing, inventory, accounts payable, payroll, Workers Compensation Claims and guest injury claims

Support Front Office as necessary, including response to overnight calls

Develop departmental objectives, budgets, policies, procedures, and strategies

Analyze operational problems, such as theft and wastage, and establish procedures to alleviate these problems

Train and supervise staff, including holding staff accountable for performance through regular evaluations

Implement inventory standards and procedures to consistently conduct an accurate inventory

Demonstrate a working understanding of labor cost control through effective scheduling and proactive management

Ensure adequate department manager training including injury and incident reports, labor cost and scheduling as it relates to their role

Oversee management and supervision of bar, kitchen, room service, banquet and catering

Support sales and operations of private events and outside catering functions

Meet with sales representatives in order to negotiate prices and order supplies

Arrange for equipment purchases and repairs, in coordination with Repairs & Maintenance team

Ensure each head of department resolves customer complaints effectively and efficiently, per hotel policies and assist as necessary

Ensure all employees adhere to dress code policies for their scheduled shift

Monitor employee and guest activities to ensure liquor regulations are obeyed

Assist in development and implementation of special projects

Maintain thorough understanding of Property Management System

Ensure guests receive indulgent service in the lounge by upholding product knowledge and service standards

Ensure open lines of communication with staff, all departments and upper management via email, logbooks, meetings, etc., to ensure all needs of the hotel are met

Monitor compliance with health and fire regulations regarding food preparation and serving, and building maintenance in lodging and dining facilities

Keep abreast of safety and emergency procedures and OSHA requirements

Bunkhouse is an equal opportunity employer and values diversity. All employment is decided on the basis of qualifications, merit and business need.

Bunkhouse Core Values:

BE REAL. We treat everyone like human beings. We are respectful and authentic, we listen, and we develop meaningful relationships with guests, customers and each other. We encourage our employees to have a voice and to use it to improve the work we do.

CREATE MAGIC. In design, service and all things, we go above and beyond to inspire. Every detail counts, and we believe that our work is a collaboration that depends on all of us bringing our creativity and passion to work with us every day.

BE HERE NOW. In our work, creating a sense of place is important. We contribute to the fabric of our respective communities by honoring, representing and supporting the communities in which our businesses exist. We make it our goal to be experts on our cities, and we leave travelers with a sense of where they have been.

EMBRACE ADVENTURE. We dont always know where the road will lead, but we know that well have each other along the journey. We strive to learn and grow from our experiences, to create meaningful structure along the way and, in some cases, to embrace chaos when necessary.

LOOK TOWARDS THE FUTURE. We work with a spirit of continuous improvement in all areas. We seek to provide a path of growth for all of our employees and for Bunkhouse as a whole.

**Qualifications**

**Skills**

**Behaviors**

**Required**

**Leader****:** Inspires teammates to follow them

**Detail Oriented****:** Capable of carrying out a given task with all details necessary to get the task done well

**:**

**Motivations**

**Preferred**

**Ability to Make an Impact****:** Inspired to perform well by the ability to contribute to the success of a project or the organization

**Self-Starter****:** Inspired to perform without outside help

**:**

**Education**

**Experience**

**Licenses & Certifications**

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