Learning and Development Program Manager

4 weeks ago

Farmington, United States San Juan Regional Medical Center Full time
Love what you do; Love where you live

As a Learning and Development Program Manager, you will be instrumental in ensuring organizational readiness and fostering employee growth through a multifaceted role. Your responsibilities encompass guiding new employee orientation, facilitating trainings, managing a life support regional training center, administering the Learning Management System, overseeing education benefits, and proposing improvements to evolve these programs.

Required Behaviors:
  • As you go about fulfilling this mission, your work habits and work relationships should embody SJRMC's values. These values are our culture, our identity as an organization. Sacred Trust, Personal Reverence, Thoughtful Anticipation, Team Accountability and Creative Vitality ask more of us than merely completing some list of tasks. Our values ask for a deeper level of commitment, and what is asked of us we freely give because we believe in our mission.
Required Qualifications:
  • Seven (7) years' experience in human resources and a bachelor's degree in a related field or more extensive experience in replacement of the academic degree.
  • Experience in human resources, learning & development, talent management or organization development.
  • Exemplary customer service, organization, and time management skills.
  • Excellent facilitator, communicator, collaborator, and influencer.
  • Strong verbal and written communication and presentation skills.
  • Public speaking and facilitation skills.
  • Understanding of adult learning and development principles of instructional design.
  • Demonstrated experience in creating/modifying online materials to meet current needs/objectives.
  • Work experience in e-learning.
  • Proficiency in MS Office Applications and Workday
Preferred Qualifications:
  • Master's degree is considered as a strong asset.
  • SHRM, HRCI, or ATD certification
  • Experience in computer-assisted training and Learning Management System (LMS).
  • Proficiency in Learning Management Systems designed for healthcare industry, like HealthStream.
  • Experience in the healthcare industry and medical terminology knowledge.
  • Strong interpersonal/collaboration skills to encourage buy-in, advocacy, and support for change and new initiatives with all stakeholders.
  • Change management experience.
Duties and Responsibilities:

As a Learning and Development Specialist, you will play an essential role in fostering organizational growth and employee development by overseeing several critical initiatives. Your responsibilities will encompass the following key areas:

New Caregiver and New Leader Orientation:
  • Facilitate and lead orientation programs for new employees, ensuring a seamless and informative onboarding process.
  • Collaborate with HR and department heads to ensure new hires are well-prepared to contribute effectively to the organization from day one.
Administration of Education Benefits:
  • Partners with HR Operations team to develop the Benefits review and approval workflow and processing
  • Collaborates with relevant departments to align education benefits with the Organization's goals and caregivers' development.
Training Design and Program Improvements:
  • Continuously evaluate and assess the effectiveness of all learning and development initiatives.
  • Design, implement and deploy new trainings based on the Organization needs and challenges
  • Identify areas for improvement, create proposals for enhancements, and implement innovative strategies to optimize program outcomes.
  • Stay informed about industry trends and best practices to maintain the organization's competitive edge in employee development.
Management and advisory services for all SJRMC Learning and Development programs:
  • Develop, update, and deliver training programs that meet organizational needs, industry standards and certification requirements.
  • Monitor training center operations for AHA, equipment, and instructor compliance to guarantee quality education
This role will require a strong blend of instructional design, program management, and employee development expertise. Your contributions will be instrumental in fostering a culture of learning, growth, and readiness within the organization.

Physical Demands and Environmental Work Conditions:
  • Working weekends may be required
  • Irregular work hours may be required
  • Must be able to lift twenty-five (25) pounds
  • Occasional travel to HealthStream training events
  • Prolonged periods of sitting at a desk and working on a computer
  • Occasional lifting, carrying, reaching, bending, pushing, pulling, and stooping

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