Current jobs related to Customer Care Specialist - Phoenix - SuperCare Health

  • Customer Care Specialist

    3 weeks ago

    Phoenix, Arizona, United States Serenity Healthcare Full time

    Job Title: Customer Care SpecialistAt Serenity Healthcare, we are seeking a highly motivated and compassionate Customer Care Specialist to join our team. As a Customer Care Specialist, you will play a vital role in providing exceptional patient care and support to our patients undergoing TMS treatment.Responsibilities:Build strong relationships with patients...

  • Customer Service Associate

    2 days ago

    Phoenix, Arizona, United States All State Specialist, LLC Full time

    We are seeking a skilled Customer Service Associate to join our team at All State Specialist, LLC. As a Customer Service Associate, you will be responsible for providing exceptional customer support via phone, email, and chat. Your primary goal will be to resolve customer inquiries efficiently and maintain a positive customer experience.To succeed in this...

  • Customer Care Specialist

    3 weeks ago

    Phoenix, United States Serenity Healthcare, LLC Full time

    TMS Tech (Customer Care Specialist) Learn how healthcare should be delivered help people build a career no healthcare experience required. Through an innovative approach and patient-centered care, we are revolutionizing the field of healthcare by providing patients with access to TMS treatment. We are seeking a Customer Care Specialist (TMS Technician) for...

  • Customer Care Specialist

    2 weeks ago

    Phoenix, United States Serenity Healthcare, LLC Full time

    Customer Care Specialist Learn how healthcare should be delivered help people build a career no healthcare experience required. Through an innovative approach and patient-centered care, we are revolutionizing the field of healthcare by providing patients with access to TMS treatment. We are seeking a Customer Care Specialist for our Phoenix-Desert Ridge, AZ...

  • Customer Care Specialist

    3 weeks ago

    Phoenix, United States Serenity Healthcare, LLC Full time

    Customer Care Specialist The following information provides an overview of the skills, qualities, and qualifications needed for this role. Learn how healthcare should be delivered – help people – build a career – no healthcare experience required. Through an innovative approach and patient-centered care, we are revolutionizing the field of healthcare...

  • Customer Care Specialist

    4 days ago

    Phoenix, Arizona, United States Serenity Healthcare Full time

    Revolutionize Healthcare with Serenity HealthcareSerenity Healthcare is a leader in the field of healthcare technology, utilizing advanced medical devices to provide long-term success for patients. We are seeking a Customer Care Specialist to join our team in Phoenix - Biltmore office.Job SummaryAs a Customer Care Specialist, you will be responsible for...

  • Customer Care Specialist

    3 weeks ago

    Phoenix, United States Serenity Healthcare Full time

    TMS Tech (Customer Care Specialist)Check below to see if you have what is needed for this opportunity, and if so, make an application asap.Learn how healthcare should be delivered – help people – build a career – no healthcare experience required. Through an innovative approach and patient-centered care, we are revolutionizing the field of healthcare...

  • Customer Care Specialist

    3 weeks ago

    Phoenix, United States Serenity Healthcare Full time

    Customer Care SpecialistThe following information provides an overview of the skills, qualities, and qualifications needed for this role.Learn how healthcare should be delivered – help people – build a career – no healthcare experience required. Through an innovative approach and patient-centered care, we are revolutionizing the field of healthcare by...

  • Customer Care Specialist

    5 days ago

    Phoenix, Arizona, United States SuperCare Health Full time

    {"title": "Customer Care Specialist", "description": "Job SummaryWe are seeking a highly skilled and compassionate Customer Care Specialist to join our team at SuperCare Health. As a key member of our care team, you will be responsible for providing exceptional customer service to our patients, clients, and referral sources.Key Responsibilities:Answer...

  • Customer Service Specialist

    4 months ago

    Phoenix, United States OneCommunity Full time

    Join Sparklight's growing and talented team as a Business Care Specialist! As a Business Care Specialist, you will be the go-to contact for our business enterprise-level customers. You will be answering questions regarding invoices, installations, an Join Sparklight's growing and talented team as a Business Care Specialist! As a Business Care Specialist, you...

  • Licensed Customer Care Specialist

    5 days ago

    Phoenix, Arizona, United States Pumpkin, Inc. Full time

    Pet Parent Support SpecialistWe're seeking a compassionate and empathetic Pet Parent Support Specialist to join our team at Pumpkin, Inc. As a key member of our customer care team, you will play a vital role in delivering exceptional service and creating a positive experience for our customers.Key Responsibilities:Provide personalized support to pet parents...

  • Customer Care Specialist

    3 weeks ago

    Phoenix, Arizona, United States Serenity Healthcare Full time

    About the RoleWe are seeking a highly skilled and compassionate Customer Care Specialist to join our team at Serenity Healthcare. As a key member of our team, you will play a vital role in helping patients heal using our innovative TMS treatment.ResponsibilitiesBuild strong relationships with patients based on empathy and understandingProvide one-on-one...

  • Customer Service Specialist, Business Care

    5 months ago

    Phoenix, United States Clearwave Communications Full time

    ** Customer Service Specialist, Business Care** **Job Category****:** Corporate **Requisition Number****:** CUSTO03266 Showing 1 location **Job Details** **Description** Join Sparklight's growing and talented team as a Business Care Specialist! As a Business Care Specialist, you will be the go-to contact for our business enterprise level customers. You will...

  • Senior Customer Care Specialist

    7 days ago

    Phoenix, United States Cox Communications Full time

    Become proficient in all knowledge base requirements to resolve clients needs as efficiently as possible. Become proficient in all platforms, systems, and tools used to maintain client records, transactions, documentation, and relevant data. Maintai Customer Care, Specialist, Senior, Retail, Customer

  • Customer Care Specialist II

    7 days ago

    Phoenix, United States Cox Communications Full time

    Proficient in all knowledge base requirements. Manage high volume of inbound calls, emails and SMS. Identify client needs, research issue and provide solutions and/or alternatives. Meet and/or exceed quality guidelines and key performance criteria. W Customer Care, Specialist, Automotive, Retail, Customer

  • Clinical Care Transition Specialist

    5 days ago

    Phoenix, Arizona, United States Option Care Health Full time

    Job Title: Clinical Care Transition SpecialistJob Summary:The Clinical Care Transition Specialist is a critical role that requires a unique blend of clinical expertise, sales acumen, and customer service skills. As a representative of Option Care Health, you will be responsible for educating patients, their families, and healthcare professionals about the...

  • Clinical Care Transition Specialist

    5 days ago

    Phoenix, Arizona, United States Option Care Enterprises, Inc. Full time

    Job Title: Clinical Care Transition SpecialistAt Option Care Health, we are committed to delivering exceptional care to our patients. As a Clinical Care Transition Specialist, you will play a vital role in ensuring a seamless transition of care from hospital to home or alternative site infusion.Key Responsibilities:Proactively maintain and grow relationships...

  • Customer Care Specialist

    2 weeks ago

    Phoenix, United States Shamrock Gift Wrap & Accessories Full time

    As a Customer Operations Specialist II, you will be a member of a team that provides Best in Class customer service in the Food Service industry. You will actively engage with our customers to ensure their needs are met and that their experience exceeds expectations. You will be a problem resolution expert that will partner with other cross-functional...

  • Critical Care Specialist

    1 day ago

    Phoenix, Arizona, United States Arizona Critical Care Specialists Full time

    Job SummaryWe are seeking a highly skilled Critical Care Specialist to join our team at Arizona Critical Care Specialists. As a Critical Care Specialist, you will be responsible for providing exceptional patient care to critically ill patients in our state-of-the-art intensive care unit.Key Responsibilities:Provide compassionate, patient-centered care to...

  • Critical Care Specialist

    3 weeks ago

    Phoenix, Arizona, United States Arizona Critical Care Specialists Full time

    Job OpportunityArizona Critical Care Specialists is seeking a highly skilled Critical Care Specialist to join our team in Phoenix, Arizona.About the RoleWe are looking for a dedicated and compassionate Critical Care Medicine Physician to provide exceptional care to critically ill patients in our state-of-the-art intensive care unit.The ideal candidate will...

Customer Care Specialist

3 months ago

Phoenix, United States SuperCare Health Full time

Essential Duties: Under the general supervision of the Customer Care Supervisor, a Customer Care Specialist is responsible for maintaining a positive, helpful attitude and approach in providing excellent customer service to all customers which includes; patients, clients, referral sources, physicians, sales representatives, and fellow coworkers. Responsibilities: Answers incoming phone calls and faxes, takes customers’ orders for durable medical and respiratory equipment, repairs, supplies, and other miscellaneous items Maintains open communication with patients/clients and referral sources Responds to patient/client questions and problems Services walk-in customers as needed Prepares intake, gathers all necessary information about referral, patient demographics, contact person, physician, diagnosis, discharge time and place, item(s) requested Gathers all necessary documentation, prior to delivery CMN, Rx, ABG, Care Plan, Auth, etc. Verifies medical necessity with physician Verifies eligibility and coverage with Insurance and carrier according to guidelines or contract Verifies payer (with matrix), obtains authorization, expiration date Verifies patient demographics and prior equipment usage with patient Informs the patient of financial responsibilities: copay, share of cost, deductible, etc. Enters data and each order (new or otherwise) in the system accurately and in a timely manner Processes closet and on-call orders as received Enters notes in appropriate areas of insurance, general, and authorizations in the computer system Process orders to shipping or dispatching for Technician or RT deliveries Remains knowledgeable on product and insurance coverage issues to inform patients of copays and other benefit information Attends all departmental meetings, company meetings, and in-services Reports to work daily and is ready to work at the scheduled start time Works Saturday assignment as needed or scheduled Performs any other duties that may be requested by the supervisor or management Understands and adheres to all of SuperCare Health company policies To remain knowledgeable up to date on all products, guidelines, and insurance coverage trends Maintains a professional safe and clean work environment. Understands and adheres to all of SuperCare Health company policies. Perform all other duties as assigned and required Must meet a minimum of monthly goals Schedule- varying start times Fundamental Computer Skills Education and or Work Experience Requirements: Experience with Medical Supply Company Knowledge of diagnosis and Medical terminology Excellent Customer Service skills Detail-oriented Previous Management/Supervisor or Lead experience Proficiency in Microsoft Word, Outlook, and PowerPoint Experience in healthcare, medical and/or HME industry (preferred) Be able to work on multiple tasks. Plan and prioritize activities to achieve results and meet deadlines Strong organizational skills and detail-oriented Bilingual Spanish Preferred Location Corporate location is in City of Industry. Benefits: Medical Dental Vision Flexible Savings Account 401K Voluntary Life Insurance Observed Holidays: New Year's Day, Memorial Day, July 4th, Labor Day, Thanksgiving Day, Christmas Day. Perks: Paid Training Paid Time Off Sick Time Growth Opportunities Employee Referral Reward Program Employee Discount Program #J-18808-Ljbffr