Assistant Front Desk Manager

2 weeks ago

Bellevue, United States Marriott Full time

Job Number 24174773 Job Category Rooms & Guest Services Operations Location W Bellevue, 10455 NE 5th Place, Bellevue, Washington, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Management JOB SUMMARY Entry level management position that focuses on supporting the day-to-day activities of Rooms Operations of areas that include Housekeeping, Recreation. Laundry, Staff, AYS and Concierge/Guest Services. Position assists in working with employees to carry out guest arrival and departure procedures and to maintain the property's cleanliness standards. Strives to ensure guest and employee satisfaction and achieve the operating budget. CANDIDATE PROFILE Education and Experience High school diploma or GED; 3 years experience in the guest services, front desk, housekeeping, or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the guest services, front desk, housekeeping, or related professional area. CORE WORK ACTIVITIES Supporting the Management of Rooms Operations Activities Opens and closes Front Desk shifts / Housekeeping and ensuring completion of assigned shift checklist and other duties. Runs and reviews critical information contained in room operations reports. Understands the functions of the Recreation. Laundry, Housekeeping, Bell Staff, AYS, Front Desk and Concierge/Guest Services operations. Operates all department equipment as necessary and reporting malfunctions. Ensures employees have the proper supplies and uniforms. Understands night audit procedures and being able to comprehend and utilize reports as necessary. Understands and complies with loss prevention policies and procedures. Communicates performance expectations employees in accordance with job descriptions for each position. Handles employee questions and concerns. Effectively schedules employees to business demands and tracks employee time and attendance. Contributing Information to Support Managing to Budget Supervises same day selling procedures to maximize room revenue and property occupancy. Verifies accuracy of room rates to maximize revenue opportunities Uses budgets, operating statements and payroll progress reports as needed to assist in the management of the Room Operations. Participates in the management of departmental controllable expenses to achieve or exceed budgeted goals. Understands the impact of Room Operations on the overall property financial goals and objectives. Providing for and Managing the Guest Experience Assists in the investigation of employee and guest accidents. Assists in the use of a guest information tracking system to ensure that a successful repeat guest recognition program is in use to recognize guest preferences and Sets a positive example for guest relations. Interacts with guests to obtain feedback on product quality and service levels; effectively responding to and handles guest problems and complaints seeking assistance from supervisor as necessary. Assists in the review of comment cards and guest satisfaction results with employees. The hourly pay range for this position is $26.44 to $30.29. In addition, the position is eligible for an annual bonus. This position offers coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave, educational assistance, 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others. Employees will accrue 0.03847 hour for every hour worked to be used toward PTO/Vacation/Holiday/Sick. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. W Hotels' mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We're here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests' passions to life. If you are original, innovative, and always looking towards the future of what's possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

  • Assistant Front Desk Manager

    4 weeks ago

    Bellevue, United States Marriott Hotels & Resorts Full time

    Entry level management position that focuses on supporting the day-to-day activities of Rooms Operations of areas that include Housekeeping, Recreation. Laundry, Staff, AYS and Concierge/ Guest Services. Position assists in working with employees to Front Desk, Manager, Front Desk Manager, Operations, Assistant, Guest Service, Hotel

  • Assistant Front Desk Manager

    2 weeks ago

    Bellevue, Washington, United States Marriott International Inc Full time

    Job SummaryThis entry-level management position focuses on supporting the day-to-day activities of Rooms Operations, including Housekeeping, Recreation, Laundry, Staff, AYS, and Concierge/Guest Services. The Assistant Front Desk Manager assists in working with employees to carry out guest arrival and departure procedures and maintain the property's...

  • Assistant Front Desk Manager

    4 weeks ago

    Bellevue, United States Marriott International Inc Full time

    Job DescriptionJOB SUMMARY Entry level management position that focuses on supporting the day-to-day activities of Rooms Operations of areas that include Housekeeping, Recreation. Laundry, Staff, AYS and Concierge/Guest Services. Position assists in working with employees to carry out guest arrival and departure procedures and to maintain the property's...

  • Front Desk Operations Manager

    3 weeks ago

    Bellevue, Washington, United States Marriott Full time

    Unlock Your Potential at MarriottAre you ready to take your career to the next level? Marriott Hotels is seeking a talented Assistant Front Desk Manager to join our team. With over 6,000 properties globally, we offer endless opportunities for growth and development.About the RoleAs an Assistant Front Desk Manager, you will be responsible for providing...

  • Assistant Front Desk Manager

    3 weeks ago

    Bellevue, Washington, United States Marriott International Inc Full time

    Job SummaryThis entry-level management position focuses on supporting the day-to-day activities of Rooms Operations, encompassing Housekeeping, Recreation, Laundry, Staff, AYS, and Concierge/Guest Services. The successful candidate will assist in working with employees to carry out guest arrival and departure procedures, maintaining the property's...

  • Front Desk Operations Manager

    2 weeks ago

    Bellevue, Washington, United States Marriott Full time

    Unlock Your Potential at MarriottAre you ready to take your career to the next level? Marriott Hotels is seeking a talented Assistant Front Desk Manager to join our team.As a key member of our front desk team, you will be responsible for providing exceptional customer service, managing daily operations, and ensuring a seamless guest experience.We offer a...

  • Administrative Assistant

    4 weeks ago

    Bellevue, Washington, United States Daikin Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Administrative Assistant to provide support for our front desk operations. The successful candidate will be responsible for managing calendars, meetings, travel, correspondence, and budget, as well as developing and preparing presentations and reports.Key ResponsibilitiesProvide administrative...

  • Front Desk Associate

    3 weeks ago

    Bellevue, Washington, United States Pacific Sound Plastic Surgery Full time

    Job Title: Front Desk AssociatePacific Sound Plastic Surgery is seeking a highly skilled and compassionate Front Desk Associate to join our team in Bellevue, WA.Job Summary:The Front Desk Associate will be responsible for providing exceptional customer service to patients and visitors, handling phone calls, and performing administrative tasks.Key...

  • Front Desk Representative

    2 months ago

    Bellevue, Washington, United States Dave & Buster Full time

    Job SummaryWe are seeking a highly skilled and enthusiastic Front Desk/Host to join our team at Dave & Buster's. As a Front Desk/Host, you will be the first point of contact for our guests, providing a warm and welcoming experience that sets the tone for their visit.Key ResponsibilitiesDeliver exceptional guest service by greeting and assisting guests with a...

  • Front Desk Representative

    4 weeks ago

    Bellevue, Washington, United States Marriott Full time

    Unlock Your Potential at Marriott HotelsAre you ready to take your career to new heights? Marriott Hotels is seeking a talented individual to join our team as a Front Desk Agent. With over 6,000 properties globally, we offer endless opportunities for growth and development.As a Front Desk Agent, you will be the face of Marriott Hotels, providing exceptional...

  • Front Desk Coordinator

    2 weeks ago

    Bellevue, Washington, United States Career Group Full time

    Front Desk CoordinatorWe are seeking a highly motivated and organized Front Desk Coordinator to join our team in Bellevue, WA. As a key member of our office, you will provide exceptional support to our staff and clients, ensuring a seamless and welcoming experience.Key Responsibilities:Provide exceptional customer service to guests, clients, and staffManage...

  • Front Desk Representative

    4 weeks ago

    Bellevue, Washington, United States Pacific Sound Plastic Surgery Full time

    Job SummaryPacific Sound Plastic Surgery is seeking a highly skilled and compassionate Front Desk Associate to join our team in Bellevue, WA. As a key member of our front office staff, you will be responsible for providing exceptional patient care and administrative support to our plastic surgery clinic.Key ResponsibilitiesProvide outstanding customer...

  • Front Desk Supervisor

    5 months ago

    Bellevue, United States Embassy Suites Seattle Bellevue Full time

    InnVentures Overview: Driven by an innovative, entrepreneurial spirit, InnVentures has a culture of building teams that produce winning results. We operate over 75 hotels in 20+ states for some of the Nations largest REITs and private real estate owners, in addition to a large portfolio of individual and family-owned hotels. Throughout our 40-year history we...

  • Front Desk Representative

    2 weeks ago

    Bellevue, Washington, United States Lodging Dynamics Full time

    Job OverviewLodging Dynamics is seeking a skilled Front Desk Agent to join our team. As a Front Desk Agent, you will be responsible for providing exceptional customer service to our guests, handling reservations and check-ins, and maintaining a clean and organized front desk area.Key Responsibilities:Register guests into the hotel in a prompt and courteous...

  • Front Desk Representative

    2 weeks ago

    Bellevue, Washington, United States Lodging Dynamics Full time

    Job Title: Front Desk AgentLocation: AC HOTELAbout Lodging Dynamics:Lodging Dynamics Hospitality Group is a national hospitality management company serving the hospitality industry for over 30 years. Our mission is to provide exceptional services and opportunities to our employees, guests, and investors.Responsibilities:Book guest reservations and coordinate...

  • Front Desk Representative

    1 week ago

    Bellevue, Washington, United States Island Hospitality Management Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Front Desk Agent to join our team at Island Hospitality Management. As a key member of our front desk operations, you will be responsible for providing exceptional customer service, managing guest check-ins and check-outs, and ensuring a seamless experience for our guests.Key...

  • Front Desk Agent

    3 weeks ago

    Bellevue, United States Sheraton Bellevue (Christine Wisniewski) - DE Full time

    We are seeking a Front Desk Agent to become a part of our team! You will accommodate patrons, as well as identify areas of improvement to increase efficiency. Responsibilities: Register and assign rooms to guests Confirm phone and online reservations Respond to guest needs, requests, and complaints Collect payment from departing guests Keep records of...

  • Front Desk Team Lead

    3 weeks ago

    Bellevue, Washington, United States Embassy Suites Seattle Bellevue Full time

    Embassy Suites Bellevue Job OpportunityWe are seeking a highly skilled and customer-focused Front Desk Supervisor to join our team at Embassy Suites Bellevue. As a key member of our front office team, you will be responsible for providing exceptional guest service, leading by example, and championing the front desk staff to build lasting impressions and...

  • Front Desk Associate

    2 weeks ago

    Bellevue, Washington, United States Marriott Full time

    Unlock Your Potential at MarriottAre you ready to take your career to new heights? Marriott Hotels is seeking a talented Front Desk Agent to join our team.As a Front Desk Agent, you will be the first point of contact for our guests, providing exceptional service and ensuring a memorable stay. With over 6,000 properties globally, Marriott offers endless...

  • Front Desk Associate

    1 month ago

    Bellevue, Washington, United States Pacific Sound Plastic Surgery Full time

    Pacific Sound Plastic Surgery Clinic is seeking a skilled Front Desk Associate to join our team in Bellevue, WA. As a key member of our front office staff, you will be responsible for providing exceptional patient care and administrative support to our plastic surgery team.Key Responsibilities:Provide outstanding customer service to patients and...