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Customer Service Representative

3 months ago

Riverview, United States Amerivet Services LLC Full time

Under the supervision of the Practice Manager, the Veterinary Receptionist is responsible for outstanding customer service, office operations, scheduling appointments, general clerical and operating the cash register as necessary.

The Veterinary Receptionist must at all times, maintain a warm, yet professional appearance and demeanor, as they work directly with clients, guests, and staff, to provide courteous, friendly and professional assistance. The Veterinary Receptionist is the first point of contact between a customer and Brandon Lakes Animal Hospital and thus, is responsible for ensuring that this first encounter is positive for the customer. Client satisfaction is of the utmost importance, whatever a client needs within the scope of our mission, is to be provided to the best of our abilities.

At AmeriVet, your well-being, your loved ones, and your future are our top priorities. This commitment is reflected in the comprehensive range of benefits we offer, including:

•Comprehensive medical, dental, and vision insurance
•401(k) matching
•Generous holidays and paid time off
•Career development programs
•Robust health and wellness initiatives
•Employee referral bonus programs and much more

AmeriVet takes pride in embracing the uniqueness and diversity that every team member, pet owner, and pet brings to our community. Our unwavering dedication revolves around nurturing a culture of diversity, equity, and inclusion, where each team member not only feels a strong sense of belonging, but is also empowered to thrive.