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Customer Service Representative

2 months ago

Riverview, Florida, United States HomeTeam Pest Defense Full time
{"title": "Customer Service Representative", "description": "About the Role

At HomeTeam Pest Defense, we're committed to delivering exceptional customer experiences. As a Customer Service Representative, you'll play a vital role in ensuring our customers receive top-notch service and support.

Key Responsibilities
  • Provide timely and effective solutions to customer inquiries and issues
  • Communicate with internal and external customers to resolve problems and provide information
  • Initiate new services and schedule appointments with customers
  • Enter service-related notes and maintain accurate customer records
  • Collaborate with technicians to ensure seamless service delivery
What We Offer
  • Competitive pay and bonus structure
  • Comprehensive benefits package, including medical, dental, and vision coverage
  • 401(k) plan with company match and employee stock purchase plan
  • Paid time off and holidays
  • Employee discounts and tuition reimbursement
Requirements
  • 1 year of previous customer service experience
  • Basic computer skills and knowledge of company telephone features
  • High school diploma or equivalent required
Work Environment

HomeTeam Pest Defense is an equal opportunity employer and welcomes applications from diverse candidates.

", "lang_code": "en-US"}