Sr. Manager, Parking
3 weeks ago
**Location:** Miami, FL United States Job Title: Sr. Manager, Parking & Transportation
**Position Type:** Full Time
**Post Date:** 03/03/2022
**Expire Date:** 05/03/2022
**Job Categories:**
Other
Job Description
**Sr. Manager, Parking & Transportation**
Description:
The Department of Parking & Transportation has an exciting opportunity for a full-time Senior Manager to work in Coral Gables, FL.
The Senior Manager, Parking and Transportation provides oversight and leadership for University-wide parking operations and transportation services. Further, the incumbent enhances customer service, technology, and processes leading to a more efficient management of University parking and transportation in support of institutional goals and objectives.
Core Job Functions
Handles transportation requests to meet customer needs.
Establishes, tracks, and reviews the annual operating budget for all transportation related functions and analyzes reports.
Ensures compliance with applicable laws and regulations.
Oversees the compilation of all department metrics and statistics.
Investigates and resolves issues related to parking garage and parking lot upgrades and maintenance.
Operates as the primary contact with external vendors to resolve issues related to parking equipment.
Recommends and achieves a balance of parking space designation on campus.
Responds to and resolves all escalated customer service issues related to enforcement, transportation, and special events.
Makes recommendations to senior management on what types of vehicles to lease or purchase for institutional use.
Establishes and continuously assesses the effectiveness of the internal controls within the unit and compliance with University policies and procedures.
Ensures employees are trained on controls within the function and on University policy and procedures.
Department Specific Functions
The Senior Manager, Parking & Transportation directs strategies for the operational effectiveness used in achieving the Universitys daily and long-term operational goals in relation to parking and transportation. The Parking & Transportation department manages a variety of surface lots and garage facilities, supports event and traffic management, parking management, enforcement, Cane Card services, as well as the variety of alternative transportation initiatives.
The Senior Manager must have technical proficiency to take administrative control of all in-house systems such as T2 Flex and CS Gold as well as proficiency in the use of all common university systems. The ability to plan and present in public forums to students, parents, contractors, visitors, staff, faculty and senior leadership is a requirement. An aptitude to deal with conflict situations in a professional and composed manner is a prerequisite. Ad ditionally, the manager will be responsible for the continuous analysis of available data for all aspects of the operation and the subsequent implementation of improvement initiatives.
Parking Management and Operations
Manages all permit type sales to Faculty, Staff, Students and Visitors to the University ensuring, lot and zone capacities are not exceeded and that classifications and sub-classifications are managed to confirm the appropriate sales priority, management of waiting list, ensuring efficient and accurate billing processes.
Leads enforcement team, enforcement processes, and annual citation collection processes while maintaining accurate billing processes in compliance with all University and financial standards/requirements.
Manages and utilizes a variety of parking management software including PaybyPhone, Genetec, T2, and other systems to for quality control, data analysis, and continuous improvement efforts to deliver service of parking and transportation needs.
Works with Facilities & Operations leadership to manage and maintain facilities, assets, equipment, shuttle stops and all other parking related infrastructure.
Ensure that all Parking & Transportation team members and student employees are conversant on policy and procedures and that all data entry is fully and accurately entered.
Administers and supports the communication on all relevant parking and transportation issues to students, faculty, staff as a whole or as individual sub group via departmental email account. Ensure that all communications utilize the most efficient methods by partnering with University communications.
The manager also serves as the departments internal quality control consultant and is accountable for the execution of an effective audit process to ensure that university assets are protected through internal controls.
Manage office supplies including special parking stickers, necessary equipment/supplies for cane card printing, and other needs for the department.
Ensure the daily reconciliation of all credit card transactions to the Budget Manager.
Chair and administer the appeals process utilizing two faculty and two students to review and adjudicate on all submitted appeals in a timely manner. Provide training and resources for appeals committee members to allow them to make autonomous and unbiased decisions that serve the universitys mission.
Customer Experience
Plans, develops, markets, innovates, and implements projects, programs, and policies in order to improve alternative transportation programs, operational efficiencies, and customer experience enhancements with the specific goal of reducing the number of vehicles on campus in partnership with the Office of Sustainability, RSMAS and Medical Campuses.
Manages and maintains a variety of contracts supporting parking and transportation including but not limited to shuttles services, mobility services, and event services monitoring the budget, operational metrics and service levels.
Manages the multi-modal transportation services programs including but not limited to U-Bike, rideshare contracts, Zipcar, car pool, safe ride, and transit programs.
Works with local, regional, state and federal agencies to identify transportation gaps, identify additional resources and implement inter-local agreements in support of equal resource distribution.
Responsible for the development, airports and shelters during emergency events and works with university departments to coordinate transportation for on-campus university programs
Provide direct customer service contact to faculty, staff, students, visitors, vendors, and contractors with specific concerns regarding campus valet service, and event parking and traffic management; respond timely to all correspondence, and provide a customer-centric focus to client needs.
Oversight of event parking and traffic control to plan and execute multiple and concurrent events, construction project parking space displacement, plan staff allocation, and engage UM and Coral Gables Police, as needed.
Organize and handle post-event debrief for analysis, specifically prestigious events, and large audience and complexed events.
Conduct event site-inspections for: operation efficiency, service quality and standards, attendee and client satisfaction, offer on-site support and reinforce DIRECCT values and behavior.
Financial management, forecast and monthly reporting of Event Services budget, provide strategic recommendations for efficiency, and pro-actively search for new revenue opportunities.
Fully engaged and integrated with all campus Event Liaisons, Parking and Transportation Advisory Board, Student Government, Facilities Operations & Planning units, Student Affairs, Faculty Senate, HR, UMPD, Miami Parking Authority, City of Coral Gables Parking Department, City of South Miami Parking Department, as well as other state, university, and community agencies, to develop and implement recommendations related to parking and events management procedures.
Liaise with various departments
#J-18808-Ljbffr
-
Sr. Manager, Parking
3 weeks ago
Miami, United States blackinamerica.com Full time**Location:** Miami, FL United States Job Title: Sr. Manager, Parking & Transportation **Position Type:** Full Time **Post Date:** 03/03/2022 **Expire Date:** 05/03/2022 **Job Categories:** Other Job Description **Sr. Manager, Parking & Transportation** Description: The Department of Parking & Transportation has an exciting opportunity for a full-time...
-
Sr. Project Manager
3 weeks ago
Miami, United States Royal Caribbean Group Full timeSeeking a solid Sr. Project Manager to oversee the design and construction of Royal Caribbean Groups new campus in Port. Miami (i.e. Project Skyline). This position will report to the Sr. Director of Corporate Campus Development and will oversee a Project Manager, Manager, Project Management, General Contractor, Project, Construction, Business Services
-
Valet Parking 7AM
4 weeks ago
Miami, United States Luxe Parking Management Full timeJob DescriptionJob DescriptionSalary: $450 - $600 + TipsVALET SHIFTS FROM: 7:00AM - 3:00PM Must be at least 21 years of age due to insurance requirements BE PART OF OUR TEAM:Valet Runners Starting at: $450 - $600 per week Payday every Friday via Direct DepositManagement advancement opportunities for qualified candidatesCash tips distributed...
-
Sr. Software Engineering Manager
1 week ago
Miami, United States FirstPRO Full timefirstPRO is seeking a Sr. Software Development Manager for a fulltime role located in Miami, FL. This is a hybrid role with 3 days onsite in Miami, FL.Only local candidates will be considered currentlyRequired:- Strong technical experience with C#- Experience as an Architect that moved into management- Managed large teams of 10+ people- Agile experience -...
-
Sr. Software Engineering Manager
1 week ago
Miami, United States firstPRO, Inc Full timefirstPRO is seeking a Sr. Software Development Manager for a fulltime role located in Miami, FL. This is a hybrid role with 3 days onsite in Miami, FL.Only local candidates will be considered currentlyRequired:- Strong technical experience with C#- Experience as an Architect that moved into management- Managed large teams of 10+ people- Agile experience -...
-
Sr. Software Engineering Manager
2 weeks ago
Miami, United States firstPRO, Inc Full timefirstPRO is seeking a Sr. Software Development Manager for a fulltime role located in Miami, FL. This is a hybrid role with 3 days onsite in Miami, FL.Only local candidates will be considered currentlyRequired:- Strong technical experience with C#- Experience as an Architect that moved into management- Managed large teams of 10+ people- Agile experience -...
-
Cashier Valet | Key Dispatch
3 weeks ago
Miami, United States Luxe Parking Management Full timeJob DescriptionJob DescriptionSalary: $400 - $600 Per week With Overtime PayRequirements:Dependable.Proficient in basic math.Good at communicating professionally and effectively.A team player. You're open to different opinions and can help motivate your team.Capable of working in an unsupervised setting.Must be able to handle challenging and at times,...
-
Valet Supervisor
6 days ago
Miami Beach, United States LAZ Parking Full time**Details** Valet Supervisor Location: Palms Hotel & SpaHourly Rate: $14.00/HR + TIPS + Monthly BONUS*Schedule: (3PM - 11PM) FT Open Flexibility + Must have leadership/supervisor experience The Spirit of the Position:The Supervisor oversees the facilities on off-shift times while greeting and creating a welcoming atmosphere for our customers and...
-
Sr. Project Manager
2 days ago
Miami, United States Zyscovich Full timeZyscovich is a nationally renowned integrated Urban Design, Architecture, and Interior Design firm headquartered in Miami, with additional locations in New York City, Boston. Orlando, Tampa, Jacksonville, Bogota, Atlanta and Tobago. Zyscovich's 45-year portfolio includes aviation, education, mixed-use, multi-family, hospitality, retail, and commercial...
-
Sr. Global Tax Operations Analyst
7 days ago
Miami, United States Royal Caribbean Group Full timeThe Sr. Global Tax Operations Analyst is responsible for supporting the Director and Managers of Global Tax Operations in overseeing global tax operations, including global tax return compliance and protocols. They will assist in the maintenance of g Operations Analyst, Operations, Tax, Support Manager, Global, Analyst, Manufacturing
-
Sr. Consultant
2 weeks ago
Miami, Florida, United States Visa Full timeJob Description The Commercial and Money Movement Payment Optimization team has a simple mission: we turn massive amounts of data into actionable insights that drive business value. Our analytic consultants and data analysts work with Visa’s clients and staff to improve portfolio performance, program profitability and cardholder experiences. By coupling...
-
Sr. Analyst Marketing Campaign Analyst
3 weeks ago
Miami, United States Luxus Full timeJob DescriptionJob DescriptionSr. Analyst Marketing Campaign AnalystPosition SummaryThe Sr Marketing Campaign Analyst will focus on delivering powerful customer experiences across engagement touchpoints by leveraging data and tools to bring marketing to life. This position leads consumer data selection for one-to-one marketing campaigns and manages the...
-
Sr. Analyst Marketing Campaign Analyst
3 weeks ago
Miami, United States Luxus Full timeJob DescriptionJob DescriptionSr. Analyst Marketing Campaign AnalystPosition SummaryThe Sr Marketing Campaign Analyst will focus on delivering powerful customer experiences across engagement touchpoints by leveraging data and tools to bring marketing to life. This position leads consumer data selection for one-to-one marketing campaigns and manages the...
-
CEI SR. Project Engineer
3 weeks ago
Miami, United States Insight Global Full timeOur client is looking for a CEI Sr. Project Engineer to be responsible for: * Directing a highly complex and specialized construction engineering administration and inspection program * Planning and organizing the work of subordinates and staff members * Developing and/or reviewing policies, methods, practices, and procedures * Reviewing programs for...
-
Sr Director Donor Engagement
3 weeks ago
Miami, United States Miami Children's Hospital Full timeJob Description - Sr Director Donor Engagement (26422) Job Description Sr Director Donor Engagement - 26422 Description Job Summary Lead and manages the donor cultivation and development processes by organizing stewardship events and initiatives, tracking recognition opportunities, and working with fundraising staff to provide meaningful experiences and...
-
Sr. RCM Specialist
2 weeks ago
Miami, United States Capstone Copper Corp. Full timeSR. RCM Specialist Reporting to the Superintendent of Assets & Engineering, the Sr. RCM Specialist will be responsible for ensuring the condition monitoring team has the proper guidance and resources to effectively monitor asset health and improve maintenance programs at Pinto Valley. Although primarily a leadership role ensuring prioritization and...
-
Miami, United States Strategic Systems Inc Full timeJob Title: Microsoft Identity Manager Architect/Sr Engineer Duration: 18 Months Location Remote Detailed Job Description – highlight 3-5 Must Haves.• Supporting customers with building, deploying, operating, and optimizing complex enterprise environments • Provide best practice guidance on setting up and maintaining a solid MIM environment •...
-
Sr. Administrative Assistant
7 hours ago
Miami, United States Bohler Full timeOverview At Bohler, we empower the ambitious to become the accomplished. This greater purpose connects us with like-minded professionals, fosters meaningful relationships, and generates the alignment necessary to produce an unrivaled consulting and employment experience. Our Miami, FL office is looking for a Sr. Administrative Assistant who embodies...
-
Sr. Consultant, Client Success
2 days ago
Miami, Florida, United States Visa Full timeJob Description The Visa Client Services team provides industry-leading operational support to Visa’s clients around the world. With our deep knowledge and expertise, we bring the voice of the customer into the design, development and successful deployment of Visa products and services. We are trusted partners to Visa’s clients, providing expertise to...
-
Sr. Security Engineer
4 weeks ago
Miami, United States Fortune 500 Companies Full timeJob Title: Sr Security EngineerJob Location : Miami FLResponsibilities:· As a Senior Network Security Engineer, you will provide leadership and hands-on expertise for a diverse set of network security projects including but not limited to cloud, firewall, WAF and Web proxies.· Lead and support information security projects by researching, documenting, and...