Customer Service Representative

2 months ago

Franklin, United States Mr Electric Full time
Benefits/Perks:
  • Paid holidays
  • Incentive-based pay bonuses
  • Advancement opportunities
  • Professional development opportunities
  • Remote (on-site 1-2 days)
  • Cross-trained with other depts.
Company Overview:

Come join one of the largest, most well-respected electrical installation and repair businesses in the USA, Mr. Electric, and watch your career grow Mr. Electric's proven systems make it easy for our team members to achieve their goals, whether financial, professional and/or personal. Mr. Electric implements our Code of Values of Respect, Integrity, and Customer Focus while having Fun in the Process, making it a place you will be proud to work.

If you are looking to take your career to the next level, you have the desire to learn a system that helps you become the best in the industry, and have the grit and persistence to make things happen, we want you

Specific Responsibilities:
  • Receive incoming calls in professional and courteous manner
  • Assign and direct electricians to appropriate customer locations; monitor the route and status to coordinate and prioritize their schedules; and provide them with information about orders, traffic, obstacles, and requirements
  • Complete work orders, return customer calls, and respond to customer complaints
  • Perform other duties as needed which may include cross-training in related positions
Job Requirements:
  • Minimum two years admin experience
  • Strong written and verbal communication skills
  • Detail-oriented with strong data entry skills
  • Positive Attitude
  • Focus Skills
  • Tech savvy
  • Team player who can work independently
  • Self starter

Mr. Electric is a global franchise organization with over 200 locations worldwide, each location is independently owned and operated. Our team of qualified experts lives our code of values of Respect, Integrity, and Customer Focus while having fun in the process

Reside no more than, 1 hour from Nashville, TN area. This is a part-time remote position currently, on-site 1-2 days. Monday through Friday, 20-25 hours

At Mr. Electric®, you don't just work amongst fellow expert electricians. You learn from them, too. We're big on collaboration, sharing expertise and making each other better. That, plus a competitive salary and the chance to work with a brand with over 23 years of excellence, makes working for an independently owned and operated Mr. Electric® franchise a great career move.

Notice

Mr. Electric LLC is the franchisor of the Mr. Electric® franchised system. Each Mr. Electric® franchised location is independently-owned and operated by an independent franchisee performing services. As a service to its independent franchisees, Mr. Electric LLC lists employment opportunities available throughout the franchised network so those employment opportunities may be conveniently found by interested parties at one central location for brand management purposes only. Mr. Electric LLC is NOT the employer seeking help. The only employer is the independent franchisee who has listed its available positions on this website.

*Acknowledgement

I acknowledge that each independent Mr. Electric® franchisee hires and determines the terms and conditions of employment for its own employees. Any employment benefits, compensation and employment practices vary by location. Neither Mr. Electric LLC ("Franchisor") nor its affiliates have the power to: (1) hire, fire or modify the employment condition of franchisee's employees; (2) supervise and control franchisee's employee work schedule or conditions of employment; (3) determine the rate and method of payment; or (4) accept, review or maintain franchisee employment records. Mr. Electric LLC is NOT the employer and/or joint employer for: (i) any of the job opportunities listed on this website; (ii) any of the independent franchisees; and, (iii) any of the employees of the independent franchisees.

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