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Scaled Customer Success Manager
1 month ago
Make your impact within a rapidly growing Fintech Company Drive continual product adoption and expansion of the Bill platform to hit a team monthly payment volume quota Manage and maintain relationships in a shared book of business Monitor customer health, product utilization, & trends in customer spend while using data to drive proactive customer engagement Conduct training webinars for end users of Bill’s platform Develop and maintain an in-depth knowledge of Bill’s products and services Develop and maintain an in-depth knowledge of expense reporting and accounting practices Drive adoption of additional Bill products as they are released We’d love to chat if you have: 3 + years of experience in a customer facing, revenue generating role Ability to listen, earn trust, and consult with clients Ability to effectively manage time to maximize revenue results Excellent communication skills – written and verbal Ability/desire to consistently hit quota Salesforce experience Experience or education in finance/accounting SaaS sales experience To stand out Basic understanding of financial reports (Balance Sheet, Income Statement) Basic understanding of accounting systems (QuickBooks, Netsuite, etc.) #J-18808-Ljbffr
