Program Support Specialist 3
3 weeks ago
Position Summary:
Individual will work within a multi-disciplinary security team to support program efforts for the Wireless Intrusion Detection System (WIDS) and responding to events within facilities. The individual will be responsible for routinely patrolling assigned building(s) with handheld tools and complete written reports. Individuals will regularly interact with customers and collaborate with Program Management
Customer Service focused in a fast paced environment
Attention to detail while presenting a professional image.
Prepare, track, and maintain reports and metrics for program support
Ensure compliance with all policies and procedures
Complete and track program deliverables
Work and collaborate with management and engineering personnel
Develop and maintain relationships with various program stakeholders
Required Experience:
REQUIRED
- Active clearance of
TS/SCI w/ Polygraph
High School Diploma/GED with 12years of experience
Associate's Degree with 8-10 years of experience
Bachelor's Degree with 5-7 years of experience
Demonstrated basic operational proficiency with common computer operating systems and programs
Basic knowledge of computer networking and wireless communication systems
Strong written and verbal communication skills
Flexibility to support various locations and schedule
Ability to deal effectively and tactfully with a wide variety of individuals I person, via telephone and in writing.
Must have strong multitasking skills
Desired Experience:
Direction-finding (DF) or geo-locating wireless signals
Report writing and technical documentation
Understanding of RF principles and theory
Work in the physical or information security field
Abilities:
Exposure to computer screens for an extended period of time.
Sitting for extended periods of time.
Reach by extending hands or arms in any direction.
Have finger dexterity in order to manipulate objects with fingers rather than whole hands or arms, for example, using a keyboard.
Listen to and understand information and ideas presented through spoken words and sentences.
Communicate information and ideas in speaking so others will understand.
Read and understand information and ideas presented in writing.
Apply general rules to specific problems to produce answers that make sense.
Identify and understand the speech of another person.
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