Client Support Specialist

3 weeks ago


Vienna, United States The Women's Center Part time $21 - $22
The Women's Center, non-profit mental health, education, and resources center in Vienna, VA is hiring a part-time Client Support Specialist. The position schedule is Monday through  Friday, with varying four hour shifts between 9 am and 7 pm (M-T).

Duties:
  • Welcome and Check-in clients upon arrival.
  • Operate multiple phone lines.
  • Schedule client appointments.
  • Answer client account questions.
  • Verify client insurance benefits.
  • Collect co-pays and outstanding balance.
  • Post-client charges and payments.
  • Reconcile end-of-day closing.
  • Adhere to all HIPAA regulations.
  • Understand, interpret and explain account ledgers.
  • Be proficient in Microsoft Word and Excel.
  • Possess outstanding customer service skills.

Qualifications:
  • Two years of medical reception experience.
  • An associate's or Bachelor's degree is preferred.

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