Receptionist

3 weeks ago

Orange, United States PDS Health Full time

Now is the time to join Orange Modern Dentistry. You will have opportunities to learn new skills from our team of experienced professionals. If you're ready to take your career to the next level and gain valuable experience, apply today

The primary role of the Receptionist involves helping to get patients into the office, connecting with them on the phone or in person and greeting patients and guests in a professional, friendly and hospitable manner. The receptionist should demonstrate a warm and approachable disposition to each patient in every interaction either on the phone or in person consistently providing a Perfect Patient Experience (PPE) and creating Patients for Life (PFL).

Responsibilities

  • Modeling company culture, values, standards, and best operational practices based on the We Believe Behavioral Framework
  • Support the PPE process by helping to get patients to come into the office and continue the connection once they are in the office through ensuring they are comfortable during their visit
  • Schedule appointments that result in each healthcare provider having a smooth, productive day
  • Interact and communicate with patients and guests in the reception area during their wait time
  • Answer telephones in a timely manner and handle all calls with efficiency and thoroughness
  • Ensure that all tasks on the front office checklist are completed daily
  • Post payments to patient accounts in accordance with Company policies
  • Subject Matter Expert in practice management system with regards to patient registration, e-check in, ensuring account information is accurate and up to date for each visit
  • Be efficient in patient check in, obtaining all necessary consents and promptly notifying back office of each patient's arrival and presenting any pertinent patient information to the back-office team
  • Confirm all patient appointments in accordance with the office confirmation policies or a minimum of 2 days in advance
  • Ensure all patient messages received from the Contact Center are returned and resolved in a timely manner
  • Active participant in daily morning huddles, monthly team meetings and any other meetings as required
  • Thorough understanding of business imperatives and how the role directly impacts metrics
  • Demonstrates stewardship of the PDS Brand making decisions consistent with the PDS Brand framework
  • Becomes knowledgeable and supports clinician on patient education regarding the Mouth-Body Connection
  • Maintains an appropriate professional appearance and demeanor in accordance with company policies; addresses others professionally and respectfully
  • Ensures Compliance with Company policies, as well as State, Federal and other regulatory bodies
  • Other duties and responsibilities as assigned
Qualifications
  • High School Diploma or general education degree (GED)
Preferred
  • Prior course work or on-the-job training in the fields or dentistry, insurance, or business
Knowledge/Skills/Abilities
  • Knowledge of office practices, technology applications and patient insurances
  • Results Oriented (Energetic self-starter; sets realistic goals; meets commitments; persistent, prioritizes daily to achieve results)
  • Patient Advocate (flexible and adaptive; empathetic; passionate; ethical)
  • Process Focused Operator (data driven decision-maker; detailed; organized and structured; comprehensive knowledge of all operational processes; computer proficient)
  • Financial Acumen (understands profit drivers; utilizes metrics to manage; builds the financial understanding of team members and clinicians; understands local market drivers and competition)
  • Influencer (active listener/observer of behavior; creates a win/win need for change)
  • Self-motivated, reliable individual capable of working independently as well as part of a team
  • Ability to manage tasks and time effectively without compromising the quality of the work
  • Excellent interpersonal, oral and written communication skills
  • Ability to handle and maintain extreme confidentially with patient records
  • Organized, detail-oriented individual able to work in a fast-paced environment
Benefits
  • Medical, dental, and vision insurance
  • Paid time off
  • Tuition Reimbursement
  • 401K
  • Paid time to volunteer in your local community


PDS Health is an Equal Opportunity Employer. We celebrate diversity and are united in our mission to create healthier and happier team members.

Compensation Information

$16.00-$21.50 / Hourly

  • Receptionist

    1 week ago

    East Orange, United States Atrium Staffing Full time

    About Atrium: What you do matters. As a people-centric organization, we foster an environment of collaboration, high-performance and innovation where your talents are valued, and your achievements are celebrated. Join us and become part of an inclusive team. Client Overview: Our client is a premier fitness facility dedicated to helping members achieve...

  • Non-Clinical - Administrative - Receptionist

    2 months ago

    Orange, United States vTech Solution Full time

    RECEPTIONIST - REHABILITATION SERVICES 5X8S DAYS START TIME FLEXIBLE Job Profile Summary: The Receptionist greets associates, clients and visitors. Receives and relays incoming, outgoing, and internal calls. Refers messages to appropriate parties. Announces visitors and directs them to proper destination. Maintains records and logs. Refers non-routine...

  • PT Receptionist

    4 days ago

    East Orange, United States Atrium Staffing Full time

    About Atrium: What you do matters. As a people-centric organization, we foster an environment of collaboration, high-performance and innovation where your talents are valued, and your achievements are celebrated. Join us and become part of an inclusive team. Client Overview: Our client is a premier fitness facility dedicated to helping members achieve...

  • PT Receptionist

    4 days ago

    East Orange, United States Atrium Staffing Full time

    About Atrium: What you do matters. As a people-centric organization, we foster an environment of collaboration, high-performance and innovation where your talents are valued, and your achievements are celebrated. Join us and become part of an inclusive team. Client Overview: Our client is a premier fitness facility dedicated to helping members achieve...

  • Receptionist (Bilingual - Vietnamese)

    2 months ago

    Orange, United States Astiva Health, Inc Full time

    Job Title: ReceptionistTarget Compensation Range: $22.00 - $24.00/hour, depending on the level of relevant qualifications and experience.About Us:Astiva Health, Inc., located in Orange, CA is a premier healthcare provider specializing in Medicare and HMO services. With a focus on delivering comprehensive care tailored to the needs of our diverse community,...

  • Receptionist (Bilingual - Vietnamese)

    2 months ago

    Orange, United States Astiva Health, Inc Full time

    Job Title: ReceptionistTarget Compensation Range: $22.00 - $24.00/hour, depending on the level of relevant qualifications and experience.About Us:Astiva Health, Inc., located in Orange, CA is a premier healthcare provider specializing in Medicare and HMO services. With a focus on delivering comprehensive care tailored to the needs of our diverse community,...

  • Receptionist (Bilingual - Vietnamese)

    1 month ago

    Orange, United States Astiva Health, Inc Full time

    Job Title: Receptionist Target Compensation Range: $22.00 - $24.00/hour, depending on the level of relevant qualifications and experience. About Us: Astiva Health, Inc., located in Orange, CA is a premier healthcare provider specializing in Medicare and HMO services. With a focus on delivering comprehensive care tailored to the needs of our diverse...

  • Veterinary Receptionist

    3 weeks ago

    Port Orange, United States Ravenwood Veterinary Clinic Full time

    Overview: Ravenwood Veterinary Clinic has an opportunity for a full-time Veterinary Receptionist to join our fun and successful team! Location: 4540 S. Clyde Morris Blvd Port Orange, Florida 32129 Shift Details: 4x10hr and rotating Saturdays Compensation: $14.50 - $18 / hour based on experience Job Summary: The Receptionist is the first and last contact...

  • Veterinary Receptionist

    3 weeks ago

    Port Orange, United States Ravenwood Veterinary Clinic Full time

    Overview: Ravenwood Veterinary Clinic has an opportunity for a full-time Veterinary Receptionist to join our fun and successful team! Location: 4540 S. Clyde Morris Blvd Port Orange, Florida 32129 Shift Details: 4x10hr and rotating Saturdays Compensation: $14.50 - $18 / hour based on experience Job Summary: The Receptionist is the first and last contact...

  • Receptionist / Administrative Assistant (Full-Time)

    3 weeks ago

    Orange, United States DMG Corporation, LA Full time

    DMG Corporation is a regional, independent sales agency for premier HVAC equipment representing engineered products designed and customized to meet our customer's specific needs. Located in Orange, California we're growing and looking for talented, dedicated people to join our Team. We currently have an opportunity in our Orange Office for a Receptionist /...

  • Medical Receptionist

    1 month ago

    Orange County, United States Therapy Partners Group Full time

    Starting Hourly: $20.00 per hour SCAR Physical Therapy a member of Therapy Partners Group has provided exceptional care to the Orange County community for more than 20 years. Our vision is to to provide the highest quality of care and friendliest service employing the best staff in a genuinely welcoming environment that fosters total wellness. ...

  • Administrative Assistant

    4 weeks ago

    Orange, California, United States Astiva Health, Inc Full time

    About Astiva Health, Inc.Astiva Health, Inc. is a leading healthcare provider specializing in Medicare and HMO services. We prioritize accessibility, affordability, and quality in all aspects of our services.Job Summary:We are seeking a highly skilled and organized Receptionist to join our team. As a Receptionist, you will be responsible for greeting...

  • Student Operations Assistant

    11 hours ago

    Orange, United States Chapman University Full time

    Monitoring of guest list and Musco Center stage door entry Oversight and coordination of loading dock use Report building and facilities issues Administrative support and receptionist at Stage Door/ Admin entry greeting guests Guest and public intera Operations Assistant, Operations, Student, Support, Assistant, Manufacturing, Education

  • Customer Service Representative>

    6 months ago

    Orange, United States California State Gov Full time

    California State Gov - JobID: 103705 [Customer Service Representative] As a Customer Service Representative at the State of California, you'll: Provide first response to customer service requests regarding availability of water, wastewater, and recycled water services; Perform receptionist duties, receiving telephone calls and greeting visitors in a friendly...

  • Office Administrator

    2 months ago

    Orange, United States Volt Full time

    Job DescriptionJob DescriptionMove Forward with Volt!Volt is immediately hiring for an Office Administrator in Orange, CA. Pay Rate: 25-30/ hour As an Office Administrator you will: Answer calls Send emails FilingBookkeeping (QuickBooks) FilingScanningReceptionist DutiesThe Ideal candidate will: Computer skillsOrganized SharpTakes own initiative Property...

  • Lead Patient Care Coordinator

    1 week ago

    Orange City, United States Upperline Health Full time

    About UsUpperline Health launched in 2017 and is one of the nation's leading comprehensive and coordinated lower extremity healthcare organizations. Upperline Health provides the highest quality integrated health services to more patients in need through a skilled and compassionate team. We specialize in targeting patients at risk of developing complications...

  • Customer Service Representative

    1 month ago

    Orange, California, United States California State Gov Full time

    Job SummaryAs a Customer Service Representative at the California State Government, you will provide exceptional service to customers regarding water, wastewater, and recycled water services. Your responsibilities will include:Responding to customer inquiries and resolving issues in a timely and professional manner.Processing utility bill payments and...

  • Medical Office Coordinator

    1 month ago

    East Orange, New Jersey, United States Align ENT & Allergy Full time

    Job Title: Medical Assistant/Medical ReceptionistJob SummaryAlign ENT & Allergy is seeking a highly motivated and versatile individual to fill the position of Medical Assistant/Medical Receptionist. In this role, you will provide both administrative and clinical support to ensure the smooth operations of our physician-led ENT and Allergy practice.Key...

  • Guest Services Receptionist

    3 weeks ago

    West Orange, United States Blo Blow Dry Bar Full time

    Why you'll love us: Blo is the industry leader, with over 100 North American locations and growing. Blo is a recognized brand with an international presence in the hair and beauty industry. Amazing product partnerships including: UNITE hair care and Glo Skin Beauty, who support and love our salon staff as much as we do. Dedicated to our extended Blo...

  • Guest Services Receptionist

    6 months ago

    West Orange, United States Blo Blow Dry Bar Full time

    Why you'll love us: Blo is the industry leader, with over 100 North American locations and growing. Blo is a recognized brand with an international presence in the hair and beauty industry. Amazing product partnerships including: UNITE hair care and Glo Skin Beauty, who support and love our salon staff as much as we do. Dedicated to our extended Blo...