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Sales & Marketing Administrator
2 months ago
Your Role in Keeping the Future in Safe Hands…
As the Sales & Marketing Administrator, you will play a crucial role in supporting the overall sales process, ensuring seamless coordination between sales, marketing, and other departments. You will be responsible for managing leads, supporting the sales team, and assisting in various administrative functions to optimize sales operations.
What you will do…
Process and qualify inbound leads generated through various marketing channels including telephone, website, and trade shows.
Ensure accurate and timely qualification and entry of all lead data into the CRM system (Salesforce) and triage leads to appropriate sales representatives according to a defined process.
Monitor lead progression and follow-up activities to ensure leads are properly nurtured and moved through the sales pipeline.
Collaborate with sales, marketing, and operations teams to maintain accurate data in Salesforce including but not limited to accounts, contacts, leads, and opportunities to assist with forecasting and performance monitoring.
Assist in generating and maintaining reports and dashboards to provide insights into sales and marketing performance and trends.
Provide administrative support to the sales and marketing teams including preparing materials, data mining, research, and managing documentation.
Work closely with the marketing team to align on lead generation strategies, processes, and campaigns.
Assist in various administrative activities such as inventory management of marketing materials, placing orders for branded materials, and helping with the onboarding of new employees.
Communicate and assist with other departments as necessary such as order processing, customer service, and project delivery to address customer needs and inquiries as necessary.
Identify opportunities for process optimization within the sales operations and marketing workflows.
What we expect of you…
Associates or bachelor's degree in business administration, Marketing, or related field preferred. Will accept 2+ years of “real-world” experience working in a similar capacity.
Proven experience in a sales/marketing support or administrative role, preferably within a technology company and fast-paced environment.
Familiarity with CRM systems and marketing automation tools such as Salesforce, Campaign Monitor, and proficiency in Microsoft Office Suite.
Very strong organizational skills with the ability to prioritize tasks and manage multiple projects simultaneously is a must.
Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
Systematic mindset focused on continuous improvement with a keen attention to detail to proactively support the sales and marketing efforts.
Self-motivated and proactive, with a willingness to take the initiative and adapt to changing priorities.
An understanding of process workflows and marketing automation is a plus.
Experience in a dynamic medium to enterprise work environment with tight project deadlines and multiple activities going on at any given time.
Location is flexible, hybrid work is available after properly onboarding and qualifying, but in-office engagement will be expected as needed.
What you can expect from us…
Competitive salary and benefits package.
Opportunity for growth and advancement within the organization.
Collaborative and supportive work environment.
Supportive and accessible leadership team and a solid values platform that underpins who we are and how we operate.
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