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EQ Operations Specialist
2 months ago
at Johnson Controls Inc. in Lenexa, Kansas, United States
Job Description
****** Position is Remote *****
Unleash your potential with the Johnson Controls team
As a global leader in smart, healthy, and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places, and the planet.Join our winning team and pave the way for a bright future.With our extensive reach across various industries worldwide, our teams are uniquely positioned to support and empower you. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing.
Join the Johnson Controls family and thrive in a culture that values your voice and ideas.
Your next incredible opportunity is just a few clicks away
Here's What We HaveToOffer
What we offer
Competitive pay
Paid vacation/holidays/sick time10 days of vacation firstyear
Comprehensive benefits package including 401K, medical, dental, and vision careAvailable day one
Extensive product and on-the-job/cross-training opportunitiesWithoutstanding internal resources
Encouraging and collaborative team environment
Dedication to safety through our Zero Harm policy
Company vehicle, tools, and equipmentprovidedto complete all jobs.
JCI Employee discount programs (The Loop by Perk Spot)
Check us Out:A Day in the Life of the Building of the Future
What you will do
Under general supervision, coordinates equipment contract scheduling, revenue forecasting, billings, collections, vendor purchases and subcontract creation with guidance from the Project Owner / Equipment Sales Agents. Partners effectively with the Equipment Operations Team Manager(s) to ensure financial commitments are met monthly, quarterly and annually. Ensures work performed is in compliance with state, local, federal, and legal requirements and operates with the highest of ethics and all work is completed in a reasonable timeframe. Analyzes and assesses operations agent team performance and makes adjustments as needed to enhance operations performance in a cost-effective manner. Develops relationships with our customers and vendors/subcontractors to facilitate management of accounts payables and accounts receivables effectively.
How you will do it
Answers any customer inquiries and resolves or escalates issues, as appropriate.
Supports booking of all equipment contracts, including stock chiller process ensuring accuracy on addresses, tax, terms and including monitoring equipment contract booking, approvals as well as holds and assists in resolving with Contract Accounting.
Monitors all communication holds and credit legal holds, CRSD and entry of updates, shipping holds, alerts and factory communications to ensure prompt reconciliation of issues.
Places orders with commercial factories and/or 3rd party vendors, answers questions from vendor/subcontractors and communicate with team on any issues needing attention.
Supports SAE/EQ Sales Agents release/processing of applied equipment. Reviews the orders and resolves any non-configuration/technical order processing errors in IIS.
Coordinates contract scheduling to align backlog to plan and forecast. Follows up on tasks to ensure completion in an established timeframe (i.e. vendor/subcontract invoices, billing, material purchases, etc.). to meet monthly financial commitments.
Assists with initial creation of favorable schedules of values and reviews with SAE, monitors equipment shipment reports to perform billing timely and in accordance with terms and conditions and shipping terms and ensures EW billing is accurate. Processes credits and obtains approvals as necessary.
Develops and maintains viable long-term relationships with customers, factory contract operations and vendors.
Participates in business review meetings by preparing and discussing critical contract information pertinent to current profitability status (i.e. AR disputes, slippage issues, un-booked change orders, billings). Researches and follows up on questions identified during monthly business (backlog) review.
Issues SR for Start-up and assist in coordination of service turnover with CSA.
Resolves collection issues or facilitates escalation on scope issues (with SAE) and follow up to clean up invoice... For full info follow application link.
Johnson Controls is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, status as a qualified individual with a disability, or any other characteristic protected by law. For more information, please view EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit www.johnsoncontrols.com/tomorrowneedsyou.
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