Account Manager
2 weeks ago
Objective: Build a profitable book of business through networking channels of the supply chain. The main responsibilities will include, building relationships with carriers and prospects, establishing potential opportunities in their network, and facilitating all freight operations.
Daily tasks include:
- Sales
Industry/ market knowledge.
Learning sales tactics
Rapport building
Using customer supply chain issues to form potential solutions
- TMS (truck management system) and Excel
Building rate cons, carrier setup, PU/DEL appointments, and providing hourly/daily updates to customers.
Building/managing a prospect list
- Carrier Relations
Proficient setup in PCS
Load negotiations
Establishing a network of carriers
- Billing and organization
Proof of delivery submitted, upkeep of loads moving/delivery. Pushing loads through PCS.
- Communication
Personality
Constant communication with drivers, dispatchers, customers, and team members.
Working with different cultures/backgrounds.
- Organization and Strategic planning
Proficient in establishing carriers out of a specific market.
Basic knowledge of trucking operations
Organizing weekly and daily load planning
Create working relationships with carriers/ customer reps.
Qualifications
- Previous account management experience
- Articulate and well accustomed to a client facing role
- Willingness and ability to travel
- Personable
- Basic Microsoft Office and Google knowledge
- Time management
- Ability to multitask
- Organized
- Motivated
- Coachable
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