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Loan Administration Associate
3 months ago
Guaranty Bank
Job Description
This position is primarily responsible for performing duties to assist with processing and servicing of loans, including scanning, loan reporting, paid out documentation, and ordering/reviewing appraisals. Contributes to the overall success of the bank by providing quality service to all clients.
ESSENTIAL FUNCTIONS:
Provides prompt, courteous, and excellent service to internal and external customers at all times. This includes an obligation to actively cooperate and interact with other departments and facilities to advance the overall interests of Guaranty Bank
Orders and reviews 1-4 family appraisals
Processes paid out documentation and helps with loose scanning
Supports lenders and loan assistants with system and documentation needs and research
Responsible for helping with internal and external audit and regulatory exam preparation
Handles special projects as assigned
Manage and maintain confidential customer information. Follow proper procedures for safekeeping of customer information and loan files
Performs duties in the absence of other employees in the department. Will be cross trained to serve as back up for a variety of tasks
QUALIFICATIONS:
High school diploma or equivalent
Knowledge of bank loan documentation or loan experience preferred
Skilled with various computer programs and data input, including Microsoft Word, Excel, Outlook, PowerPoint, Core Bank Software, and Imaging Software.
Ability to work and collaborate with a variety of individuals and groups in a constructive and professional manner.
Excellent verbal and written communication skills
Strong attention to detail and ability to maintain accuracy in daily duties.
Self-motivated to complete tasks with minimal direction.
Ability to multitask and prioritize responsibilities while maintaining flexibility to withstand unpredictable changes to schedules and deadlines.
Sound judgement, logical reasoning and strong drive for results and success.
Interact and communicate effectively with personnel at all levels of the organization.
Ability to be resourceful, to act independently and to recognize unusual situations in which higher intervention may be necessary.
