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Patient Access Coordinator
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Morristown, Tennessee, United States Atlantic Health System Full timeJob SummaryWe are seeking a skilled Patient Access Representative to join our team at Morristown Medical Center, a member of the prestigious Atlantic Health System. As a Patient Access Representative, you will play a vital role in the patient and family experience, serving as an initial point of contact within our health system.Key ResponsibilitiesRegister...
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Morristown, Tennessee, United States Atlantic Health System Full timeAbout the RoleWe are seeking a highly skilled Patient Access Representative to join our team at Morristown Medical Center. As a key member of our Patient Access Department, you will play a vital role in ensuring the smooth registration process for our patients.Key ResponsibilitiesRegister patients in a timely and accurate mannerCollect and verify patient...
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Patient Access Coordinator
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Morristown, Tennessee, United States Atlantic Health System Full timeJob SummaryWe are seeking a skilled Patient Access Representative to join our team at Morristown Medical Center, a member of the prestigious Atlantic Health System. As a Patient Access Representative, you will play a vital role in the patient and family experience, serving as an initial point of contact within our health system.Key ResponsibilitiesRegister...
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Patient Access Coordinator
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Morristown, Tennessee, United States Atlantic Health System Full timeAbout the RoleWe are seeking a highly skilled Patient Access Representative to join our team at Morristown Medical Center. As a Patient Access Representative, you will play a vital role in ensuring the smooth registration process for our patients, providing exceptional customer service, and maintaining accurate and up-to-date patient information.Key...
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Patient Access Coordinator
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Patient Access Coordinator
2 weeks ago
Morristown, Tennessee, United States Atlantic Health System Full timeJob SummaryWe are seeking a highly skilled Patient Access Representative to join our team at Atlantic Health System. As a key member of our Patient Access Department, you will play a vital role in ensuring the smooth registration process for our patients.Key ResponsibilitiesRegister patients in a timely and accurate mannerCollect and verify patient...
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Patient Access Coordinator
2 weeks ago
Morristown, Tennessee, United States Atlantic Health System Full timeAbout the RoleWe are seeking a highly skilled Patient Access Representative to join our team at Atlantic Health System. As a key member of our patient access department, you will play a vital role in ensuring seamless patient experiences and efficient registration processes.Key ResponsibilitiesProvide exceptional customer service to patients and families,...
Patient Access Rep I
2 months ago
Responsible for answering calls for the Behavioral Health Access Center and associated tasks which include information collection related to site, level of care and presenting problem, registration, and scheduling. May also participate in some Insurance-related tasks including but not limited to verification, collection of co-payments, and collection of associated paperwork. + Provides confidential customer service by responding to callers looking for behavioral health services in an empathetic and compassionate manner. + Conducts phone screening of caller to triages for clinical appropriateness, level of care and location of service in order to provide the right care at the right location. + Schedules callers for requested outpatient behavioral health service if clinically appropriate + Documents responses to clinical triage questions in patient’s electronic medical record + Provides referral information or other resources if services are not available through Atlantic Behavioral Health. + Perform other duties as assigned. Must be HIPAA compliant. College degree required. Experience working in Behavioral Health recommended. MS Office proficiency. Customer Service Experience ADDITIONAL KSAR (KNOWLEDGE, SKILLS, ABILITIES, RESPONSIBILITIES) LEVEL SPECIFIC LEVEL I –0-3 years of prior experience – HS Diploma or equivalent. Specific Certification related to position or associate degree/Technical Degree in related field. Responsible for accurately and responsively performing varied clinical tasks and problems of minimal complexity. Works under the supervision of more experienced lab/diagnostic staff and/or patient-facing staff. Makes decisions regarding own work, often limited, and confined to routine matters. No leadership responsibility LEVEL II – 3-5 years of prior experience – HS Diploma or equivalent. Specific Certification related to position or associate degree/Technical Degree in related field. All licenses and certifications needed to fulfill the duties required. Performs moderately complex clinical activities and/or leads patient care activities. Makes decisions regarding own work methods, frequently in ambiguous situations. Work is guided by previous experience, quality and service standards, and direction from clinician. Regularly models/mentors and trains junior staff on technical skills. Serves as technical specialist on daily tasks and cases. LEVEL III – 5+ years of prior experience – All licenses and certifications needed to fulfill the duties required of a technician at the state (s) and/or national level. Works on problems of diverse scope and advanced complexity. Exercises independent judgement on moderately to substantially complex cases. Requires little instruction on day-to-day work and general direction on more complex tasks and projects. Regularly trains staff on technical skills. LEAD – Specific Certification related to position or associate degree/Technical Degree in related field. All licenses and certifications needed to fulfill the duties required of a technician at the state (s) and/or national level. Top expert and functional mentor; possesses the most advanced knowledge of the function/family and department. Makes decisions regarding daily priorities for a work group; provides guidance to and/or assists staff on non-routine or escalated issues. Collaborates with Management in the development and validation of methods, techniques, and analytical approach. Serves as a model/mentor for team Members on technical skills. ABOUT USAt Atlantic Health System, our promise to our communities is; Anyone who enters one of our facilities, will receive the highest quality care delivered at the right time, at the right place, and at the right cost. This commitment is also echoed in the respect, development and opportunities we give to our more than 20,000 team members. Headquartered in Morristown, New Jersey, we are one of the leading non-profit health care systems in the nation. Our facilities and sites of care include:+ Morristown Medical Center, Morristown, NJ+ Overlook Medical Center, Summit, NJ+ Newton Medical Center, Newton, NJ+ Chilton Medical Center, Pompton Plains, NJ+ Hackettstown Medical Center, Hackettstown, NJ+ Goryeb Children's Hospital, Morristown, NJ+ CentraState Healthcare System, Freehold, NJ+ Atlantic Home Care and Hospice+ Atlantic Mobile Health+ Atlantic RehabilitationWe also have more than 900 community-based healthcare providers affiliated through Atlantic Medical Group. Atlantic Accountable Care Organization is one of the largest ACOs in the nation, and we are a member of AllSpire Health Partners.We have received awards and recognition for the services we have provided to our patients, team members and communities. Below are just a few of our accolades:+ 100 Best Companies to Work For ® and FORTUNE® magazine for 15 years + Best Places to Work in Healthcare - Modern Healthcare+ 150 Top Places to work in Healthcare - Becker's Healthcare+ 100 Accountable Care Organizations to Know - Becker's Hospital Review+ Best Employers for Workers over 50 - AARP+ Gold-Level "Well Workplace": Wellness Council of America (WELCOA)+ One of the 100 Best Workplaces for “Millennials” Great Place to Work® and FORTUNE® magazine+ One of the 20 Best Workplaces in Health Care: Great Place to Work® and FORTUNE® magazine+ Official Health Care Partner of the New York Jets+ NJ Sustainable Business Morristown Medical Center is a nationally-recognized leader in cardiology and heart surgery, orthopedics, gynecology, geriatrics, gastroenterology and GI surgery, pulmonology and lung surgery, and urology.We are the only hospital in New Jersey named one of America's '50 Best Hospitals' for six consecutive years by Healthgrades and one of the World's Best Hospitals by Newsweek. We were included on Becker's Healthcare 2020 list of "100 Great Hospitals in America". In addition, Leapfrog recognized us with an "A" hospital safety grade - its highest - twelve consecutive times, and the Centers for Medicare and Medicaid Services awarded us again with its highest five-start rating in 2020.Morristown Medical Center is a Magnet Hospital for Excellence in Nursing Service, the highest level of recognition achievable from the American Nurses Credentialing Center for facilities that provide acute care services. Our nonprofit hospital was also designated a Level I Regional Trauma Center by the American College of Surgeons and a Level II by the State of NJ.EEO STATEMENTAtlantic Health System, Inc. is an equal employment opportunity employer and federal contractor or subcontractor and therefore abides by applicable laws to protect applicants and employees from discrimination in hiring, promotion, discharge, pay, fringe benefits, job training, classification, referral, and other aspects of employment, on the basis of race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, citizenship status, disability, age, genetics, or veteran status.
