Patient Service Representative
3 days ago
Description Job Schedule: Per Diem Standard Hours: 1 Job Shift: Shift 1 Shift Details: We are looking for a teammate who can primarily work hours from 3:00pm to 7:00pm Monday through Thursday, with additional coverage opportunities in Monroe and the Fairfield Region as needed. Work where every moment matters.Every day, almost 20,000 Hartford HealthCare employees come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut’s most comprehensive healthcare network. Hartford HealthCare Rehabilitation Network is the premier rehabilitation provider in Connecticut. We provide rehabilitation services across the continuum - acute care hospitals, long term care facilities, sub-acute rehabilitation, homecare, outpatient centers, and in community settings such as senior centers, work sites, and schools and colleges. We offer over 30 outpatient locations with a variety of specialists, including oncology, women’s health, sports medicine, physical therapy, occupational therapy and speech language, we are known for our commitment to high quality, customer focused outcomes. Position DescriptionWe are looking for a teammate who can primarily work hours from 3:00pm to 7:00pm Monday through Thursday, with additional coverage opportunities in Monroe and the Fairfield Region as needed. The Patient Service Representative is responsible for providing professional customer service to ensure operational efficiency and promote a positive patient experience. Responsible for Patient Scheduling, Pre-Registration, Registration, Insurance Verification, Insurance Authorization, and ensures patients have been cleared for Rehab Outpatient office visits. The Patient Service Representative performs a variety of secretarial, billing and clerical duties to include: utilizing the electronic medical record (EMR) to schedule follow up and specialty appointments and process patient charges, coordinating referrals, preparing the proper paperwork and collecting pertinent patient information, answering phones, performing other related duties as assigned. Provides administrative support to the office staff. Requires understanding of Rehab procedures, and patient history requirements for Rehab procedures. Responsibilities · Greets and registers arriving patients, completes registration forms and verifies insurance · Answers incoming calls, evaluates priority, and directs calls according to the urgency and subject matter · Provides information to new patients prior to visit in accordance with department policies, and enters / updates patient demographics · Collects co-payments and office charges as needed and explains office payment billing policies to patients · Schedules new patient appointments, and informs patients of essential preparation requirements prior to visit (referrals, medical reports, etc.) · Schedules follow-up appointments and completes the necessary requisition forms and pre-cert exams · Defines and resolves patient/clinician issues/problems, bringing concerns to team lead or manager as necessary · Reconciles billing and co-pays; refers payment and insurance problems to Billing Department · Keeps and maintains inventory of office or clinical supplies; maintains an orderly reception · Provides back-up support to other front desk staff and performs other related duties in support of efficient operations of the site · Collaborates with colleagues throughout the system to improve processes, workflow, outcomes, and patient experience Qualifications · High school diploma or equivalent required; Associates' or Bachelor’s degree in a clinical or business field preferred. · 1-2 years in medical or healthcare office; knowledge of healthcare terminology, insurance authorization, and benefits. · Proficiency in healthcare terminology and billing practices, experience with obtaining authorization and benefits · Bilingual (highly preferred) We take great care of careers. With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge – helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. We know that a thriving organization starts with thriving employees-- we provide a competitive benefits program designed to ensure work/life balance. Every moment matters. And this isyour moment.
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Contingent Patient Services Representative
5 months ago
Monroe, United States Wayne Health Services Inc Full timeAbout Us: Serving one million patients and their families annually. Advancing medical knowledge, technologies and practices. Developing and educating the next generation of exceptional health care professionals. With more than 100 locations in hospital-based clinics, outpatient health and specialty care centers, we provide the most advanced medicine and...
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Patient Services Representative
4 days ago
Township of Monroe, United States Disability Solutions Full timeThe Patient Service Representative (PSR) is responsible for providing the full scope of a) inbound and outbound access patient interactions and functions whether by telephone, internet or in-person, b) patient scheduling and logistics, c) executing daily workflows including cancellation, missed visit and tickler-recall deployment and d) executing revenue...
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Patient Service Representative
3 months ago
Monroe, United States Piedmont Urgent Care Defunct Full timeJob descriptionThe Patient Service Representative is the first point of contact between the patient and clinical staff. Patient check in, insurance verification, collection of co-pays and balances, various other front office duties. The front office position plays a vital role of ensuring & exceeding the expectations of the patient with the Piedmont Urgent...
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Patient Service Representative
4 weeks ago
Monroe, United States Piedmont Urgent Care by Wellstreet Full timeJob descriptionThe Patient Service Representative is the first point of contact between the patient and clinical staff. Patient check in, insurance verification, collection of co-pays and balances, various other front office duties. The front office position plays a vital role of ensuring & exceeding the expectations of the patient with the Piedmont Urgent...
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Patient Service Representative
3 months ago
Monroe, United States Piedmont Urgent Care Defunct Full timeJob description The Patient Service Representative is the first point of contact between the patient and clinical staff. Patient check in, insurance verification, collection of co-pays and balances, various other front office duties. The front office position plays a vital role of ensuring & exceeding the expectations of the patient with the Piedmont Urgent...
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Contingent Patient Services Representative
4 months ago
Monroe, United States Wayne Health Services Inc Full timeAbout Us:Serving one million patients and their families annually. Advancing medical knowledge, technologies and practices. Developing and educating the next generation of exceptional health care professionals.With more than 100 locations in hospital-based clinics, outpatient health and specialty care centers, we provide the most advanced medicine and...
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Patient Services Representative
5 days ago
Township of Monroe, NJ, United States PRISM Vision Group Full timeThe Patient Service Representative (PSR) is responsible for providing the full scope of a) inbound and outbound access patient interactions and functions whether by telephone, internet or in-person, b) patient scheduling and logistics, c) executing daily workflows including cancellation, missed visit and tickler-recall deployment and d) executing revenue...
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Customer Service Representative
2 weeks ago
Monroe, United States Sparks Personnel Services, Inc. Full timeSupports Customer Service Supervisor in managing all customer accounts and ensuing administrative functions Calculates, prepares, and issues customer estimates and quotes Works with Operations and Quality to ensure customer due dates and monthly sale Customer Service Representative, Customer Service, Customer Experience, Representative, Retail, Staffing
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Customer Service Representative
3 weeks ago
Monroe, United States Robert Half Full timeJob DescriptionJob DescriptionWe are searching for a diligent Customer Service Representative to join our team located in Monroe, North Carolina. As a Customer Service Representative, your main role will be to support our customer service and materials departments by collaborating with our customers, vendors, and internal teams. This role offers an...
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Customer Service Representative
2 months ago
Monroe, United States Holiday Companies Full timeHoliday Stationstores - 2700 N Dixie Hwy [Retail Associate / Team Member] As a Customer Service Representative at Holiday Stationstores, you'll: Provide prompt, courteous customer service; Ring up all sales on cash register properly and accurately, handling money, checks, and other types of payment received for products sold; Perform multi-function operation...
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Customer Service Representative
2 months ago
Monroe, United States Circle K Full timeCircle K - 560 Lincoln Rd [Retail Associate / Team Member] As a Customer Service Representative at Circle K, you'll: Provide prompt, courteous customer service and resolve customer issues on shift; Ring up all sales on cash register properly; Perform multi-function operation of fuel console, lottery machine, etc.; Inspect store facilities and equipment for...
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Customer Service Representative
2 months ago
Monroe, United States Waste Connections Full timeWhy Choose Us? We are Waste Connections, an integrated services company that provides solid waste collection, transfer, disposal and recycling services to local residents and businesses throughout the U.S. and Canada. We're proud to be a different kind of company with a different kind of culture. One where self-directed, empowered employees have our trust...
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Customer Service Representative
1 month ago
Monroe, Georgia, United States Zaxby's Full timeCustomer Service Representative Job DescriptionZaxby's is a family-oriented restaurant that values its team members. As a Customer Service Representative, you will be the first point of contact for our guests and are directly responsible for delivering a great experience.Key Responsibilities:Taking and entering ordersHandling paymentsKeeping the dining room...
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Customer Service Representative
2 months ago
Monroe, United States Waste Connections Full timeWhy Choose Us? We are Waste Connections, an integrated services company that provides solid waste collection, transfer, disposal and recycling services to local residents and businesses throughout the U.S. and Canada. We're proud to be a different kind of company with a different kind of culture. One where self-directed, empowered employees have our trust...
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Customer Service Representative
1 month ago
Monroe, Louisiana, United States Sam's Club Full timeKey Responsibilities:Provide exceptional customer service by assisting members with purchasing decisions and resolving issues.Locate merchandise and promote Sam's products and services to enhance the shopping experience.Assist members with transactions utilizing registers or self-checkout areas.About the Role:As a Frontline Member Service Representative...
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Customer Service Representative
5 months ago
West Monroe, United States Premier Health Consultants Full timeThe Customer Service Representative (CSR) provides high quality patient-focused services to ensure that the individual needs and desires of the patient's customer services encounter are met, regardless of age or gender, on a continuing basis by performing the duties outlined below. The CSR position is extremely important as being the first point of contact...
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Relief Customer Service Representative Driver
6 months ago
Monroe, United States VESTIS Full timeSafely operate a company step van in designated area to provide products and service to a variety of clients. Verify daily preventative maintenance of vehicle and maintain proper operator documentation; Manage daily route independently to ensure accu Customer Service Representative, Customer Service, Driver, Representative, Manufacturing, Retail
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Customer Service Representative Fueler Washer
1 month ago
Monroe, United States Penske Truck Leasing Co., L.P. Full timeGreeting our customers and making sure they have a great experience as you fuel and wash vehicles - Performing vehicle readiness inspections to make sure tires, fluids, and other basic maintenance items are done - Helping make sure our facilities are Customer Service Representative, Customer Service, Fueler, Maintenance Associate, Representative, Fuel,...
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Customer Service Representative
1 month ago
Monroe, United States The Bank of New Glarus Full timeJob Title: Customer Service Representative Department: Deposits Reports to: AVP, Branch Manager Effective Date: 07/2023 Status: Non-Exempt, Full Time or Part Time Location: Monroe Location Job Summary: This position is responsible for performing various paying and receiving functions within the Bank and for servicing all deposit customers with attention...
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Customer Service Representative
2 weeks ago
Monroe, United States Sparks Group Full timeJob DescriptionJob DescriptionJob Summary/Company:Sparks Group has partnered with an airplane maintenance and repair organization in Monroe to identify a Customer Service Representative to join the team. This is a direct hire (perm) opportunity with a convenient 4 day a week schedule, and competitive benefits. Well qualified candidates will have over 3 years...