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Operations Specialist I

1 month ago

Boston, United States Johns Hopkins Medicine Full time

```html Job Title: Operations Specialist I Reporting to the Assistant Director of Language Services, the Operations Specialist I is responsible for managing systematic department processes through coordination of division activities and data management. Primary Responsibilities: Support the administrative tasks of operations. Receive inbound contacts (calls, emails, faxes, etc.) from patients, patient contacts, and physician offices requesting services within JHMI. Coordinate appointment scheduling for interpretation services. Serve in an on-call capacity and document patient encounters. Provide high quality customer service on every call. Promote teamwork and call center success. Analyze data and reports to support the processes of the division and department. Engage in some project work. ``` #J-18808-Ljbffr