Overnight Guest Services Receptionist

2 weeks ago


Seattle, United States Spherion Full time

We are seeking a dedicated Overnight Guest Services Receptionist in the Northgate area to assist guests during the overnight hours and ensure smooth front desk operations. In this role, you will handle guest check-ins, respond to inquiries, take reservations, and maintain accurate records. The ideal candidate will deliver excellent customer service, resolve guest concerns, and keep operations organized and efficient. The shift for this position is 11pm-7am and weekend availability is needed.

Responsibilities:
- Welcome and check in guests, ensuring a smooth and pleasant arrival experience.
- Handle guest inquiries, complaints, and requests professionally and efficiently.
- Answer phone calls and manage reservations using our booking system.
- Maintain accurate and organized guest records.
- Monitor and respond to guest emergencies promptly.
- Reconcile daily accounts.
- Investigate and resolve any discrepancies in records.

Working hours: 11:00 PM - 7:00 AM

Skills:
- Previous experience in hospitality or front desk roles.
- Previous experience in a customer service call setting.

Education:
High School

Experience:
0-1 years

Qualifications:
- Problem-solving skills and attention to detail.
- Proven customer service or receptionist experience.
- Strong interpersonal and communication skills.
- Ability to handle multiple tasks and prioritize effectively.
- Basic accounting or cash handling skills.
- Familiarity with hotel booking software or ability to learn quickly.
- High school diploma or equivalent.
- Availability to work overnight shifts, including weekends.

Please apply online and we will reach out to you. We look forward to speaking with you.

Spherion has helped thousands of people just like you find work happiness Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact Callcenter@spherion.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc.In addition, Spherion offers a comprehensive benefits package, including health, and an incentive and recognition program (all benefits are based on eligibility).

key responsibilities

- Welcome and check in guests, ensuring a smooth and pleasant arrival experience.- Handle guest inquiries, complaints, and requests professionally and efficiently.- Answer phone calls and manage reservations using our booking system.- Maintain accurate and organized guest records.- Monitor and respond to guest emergencies promptly.- Reconcile daily accounts.- Investigate and resolve any discrepancies in records.

experience

0-1 years

skills

- Previous experience in hospitality or front desk roles.- Previous experience in a customer service call setting.

qualifications

- Problem-solving skills and attention to detail.- Proven customer service or receptionist experience.- Strong interpersonal and communication skills.- Ability to handle multiple tasks and prioritize effectively.- Basic accounting or cash handling skills.- Familiarity with hotel booking software or ability to learn quickly.- High school diploma or equivalent.- Availability to work overnight shifts, including weekends.

education

High School



  • Seattle, United States Kimpton Hotels & Restaurants Full time

    Palladian Hotel Seattle Pay: 19.97 per Hour Valid Driver's License is mandatory, as it will require parking cars overnight at times. Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel...


  • Seattle, United States Kimpton Hotel Full time

    Night AuditPalladian Hotel Kimpton Hotels & Restaurants Belltown Seattle The hourly pay range for this role is $23.00. This range is only applicable for jobs to be performed in Seattle, WA. This is the lowest to highest pay scale we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the...

  • Receptionist

    6 months ago


    Seattle, United States Jones Lange Lasalle, Inc. Full time

    Create a positive first impression as you greet clients, guests, and visiting employees. Track all visitors, including vendors, visiting employees and guests Manage parking and vehicle logs and records, security access cards and keys Assist with trac Receptionist, Administrative, Property Management

  • Guest Services Agent

    2 weeks ago


    Seattle, United States Kimpton Palladian Hotel Full time

    Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the...

  • Guest Services Agent

    2 weeks ago


    Seattle, United States Kimpton Palladian Hotel Full time

    Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the...

  • Guest Services Agent

    2 weeks ago


    Seattle, United States Kimpton Palladian Hotel Full time

    Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the...

  • Receptionist

    2 months ago


    Seattle, United States TEKsystems Full time

    Job DescriptionJob DescriptionTEKsystems is seeking a Corporate Receptionist for a large Multi-National Technology Company. If you are a motivated professional looking to impact operational excellence with hands-on experience, we would love to hear from you.Position Summary:Support administrative duties across the Site, aiding the delivery of a high level...

  • Spa Receptionist

    1 month ago


    Seattle, Washington, United States Arch Amenities Group Full time

    Arch Amenities Group, a leading spa, fitness, and leisure firm, is seeking a skilled Spa Receptionist to join their team at The Spa at Hotel 1000 in downtown Seattle. The ideal candidate will provide exceptional customer service, maintain a high level of professionalism, and ensure a seamless experience for guests and members.Key Responsibilities:Ensure the...

  • Guest Services Agent

    2 weeks ago


    Seattle, Washington, 98121, King County, WA, United States Kimpton Palladian Hotel Full time

    Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the...

  • Receptionist

    2 weeks ago


    Seattle, United States inSync Staffing Full time

    Job Title: Receptionist Pay Rate: $20 per hour Hours: Monday-Friday; 8AM-5PM Location: Onsite - Seattle, WA 98133Job Description: Join the Evergreen Washelli team, part of the Dignity Memorial Network and Service Corporation International, the nation's largest network of funeral homes and cemeteries. We have over 100 years of service in the Seattle area and...

  • Receptionist

    4 weeks ago


    Seattle, United States Leisure Care Full time

    Empress at Laurelhurst If you're looking for a job that goes beyond the basics to deliver purpose and joy, you'll find it here! Welcome to Leisure Care, where employees inspire today's older adults to embrace joy and purpose in their lives while doing the same in their own. For nearly 50 years, we've been reimagining and reinventing what it means to work in...

  • On Call Receptionist

    4 weeks ago


    Seattle, Washington, United States CRISTA Senior Living Full time

    Job Title: On Call ReceptionistCRISTA Senior Living is seeking a highly skilled and compassionate On Call Receptionist to join our team. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our residents, families, and visitors.Key Responsibilities:Respond to resident pull cords and smoke alarms, and...


  • Seattle, United States Planet Fitness Full time

    Job DetailsJob Location 418 Ballard - Seattle, WA Position Type Part Time Salary Range $21.50 - $21.50 Hourly Job Shift Overnight Job Category Customer Service DescriptionCompany & Benefits As one of the largest independently owned operators of Planet Fitness clubs, Ohana Growth Partners' core purpose is to inspire people to change their lives (and have fun...

  • Housekeeping Attendant

    3 months ago


    Seattle, United States AccorHotel Full time

    Company DescriptionLocated in the heart of Seattle's downtown, the Fairmont Olympic Hotel is a historic landmark in the city. Be a part of history, providing service to our guests in an iconic and luxurious setting. We look forward to welcoming you to the historic Fairmont Olympic Hotel located in the heart of Seattle.Job DescriptionHousekeeping Attendant As...

  • Guest Service Agent

    4 months ago


    Seattle, United States Pyramid Global Hospitality Full time

    We are looking for a highly motivated individuals to join our Guest Services team as a Guest Services Agent. The ideal candidate uses their engaging personality to create a memorable first impression for our guests as they arrive for the first time a Guest Service, Agent, Guest, Service, Retail, Hotel


  • Seattle, United States AccorHotel Full time

    The Director of Guest Experience is responsible for overseeing and leading the Valet Bell Desk Concierge Retail leases and 12th Floor Business Offices at the Fairmont Olympic Hotel. This role is pivotal in ensuring exceptional guest service and satisfaction throughout the guest journey. The Director of Guest Experience will develop and implement strategies...


  • Seattle, United States AccorHotel Full time

    Company Description Located in the heart of Seattle's downtown, the Fairmont Olympic Hotel is a historic landmark in the city. Be a part of history, providing service to our guests in an iconic and luxurious setting. We look forward to welcoming you to the historic Fairmont Olympic Hotel located in the heart of Seattle. Job Description The Director of Guest...


  • Seattle, United States Pacific Office Automation Full time

    Do you like the versatility of juggling multiple tasks at once, being a resource for teammates that have questions, and have an excellent work ethic? Our fast-paced, sales office is seeking a Front Desk Receptionist at our Seattle, WA office. Our ide Receptionist, Front Desk, Customer Service, Manufacturing, Administrative


  • Seattle, Washington, United States Sonesta International Hotels Full time

    Job SummaryThe Front Desk Coordinator is responsible for delivering exceptional guest experiences through consistent service delivery. This role requires a strong ability to multitask and provide effective solutions to guest inquiries and issues.Duties and ResponsibilitiesProvide personalized service to guests through proactive communication and effective...

  • Guest Service Agent

    5 months ago


    Seattle, United States Hersha Hospitality Management Full time

    Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Potential Career Path Front Desk Supervisor or Sales Coordinator - Front Office Manager or Sales Manager. Position Requiremen Guest Service, Agent, Service, Guest, Sales Coordinator, Office Manager, Retail