Medical Assistant/Patient Coordinator

2 weeks ago

Norwich, United States Schweiger Dermatology Full time

Schweiger Dermatology Group's Ultimate Employee Experience : Multiple office locations, find an opportunity near your home Positive work environment with the tools to need to do your job and grow Full time employees(30+ hours per week)are eligible for: Medical ( TeleHeath included) , HSA/FSA, Dental, Vision by 1st of the month after hire date Company HSA contribution Eligible for 401K Your birthday is an additional personal holiday Company Sponsored Short Term Disability Pre-tax savings available for public transit commuters Part-time employees(less than 30 hours) Eligible for Dental, Vision, and 401K on 1st of the month after date of hire Employee discounts on Schweiger Dermatology Group skin care products & cosmetic services Job Summary: Full-Time hybrid Medical Assistant / Patient Coordinator position (Medical Coordinator) at our Norwich Office. The Medical Coordinator is responsible for performing the highest quality of clinical and front office duties to support patients and providers. Previous healthcare experience is required. Schedule: F ull time, 30+ hours. Availability Monday through Friday with rotating Saturdays during business hours of 7am-7pm. Open Flexibility to help cover in a team environment is needed. Medical Assistant/ Patient Coordinator (Medical Coordinator) Patient and Provider Support: Foster a welcoming and professional environment to enhance patient care and support the provider. Maintain a consistent and professional office presence. Clinical Assistance: Assist providers with medical, cosmetic, and laser procedures. Ensure proficiency in all treatments, as well as pre-care and post-care instructions, anticipating provider needs to optimize patient flow. Operational Duties: Prepare and maintain exam rooms before and after procedures. Ensure equipment is in working order and perform daily inventory checks on supplies, including retail and cosmetic products. Alert the team and General Manager of any low supplies as needed. Inventory Management: Oversee the stocking of medical supplies and equipment. Ensure that all supplies are adequately stocked and maintain inventory records as requested. Documentation and Patient Management: Properly document prescribed treatments, medications, lab requisitions, biopsies, cultures, photos, and patient consent forms. Manage follow-up appointments and track inventory used during each visit. Patient Interaction: Take payments, manage patient scheduling, and ensure proper documentation of insurance cards, referrals, and demographic information. Uphold privacy standards, ensuring sensitive information is handled securely, per HIPAA regulations. Financial Responsibilities: Complete daily financial tasks, including accurate cash handling, entering charges and payments, and ensuring cash is properly accounted for at the end of each shift. Handle petty cash and deposit all collected payments securely. Phone and Communication Management: Answer all phone calls promptly, confirm Zocdoc appointments, and make outgoing calls for patient retention. Maintain an organized and neat work area, ensuring patient privacy is preserved. Administrative Duties: Ensure that patient records are created and maintained accurately. Check emails and scan inboxes regularly to address time-sensitive issues. Perform other duties as assigned by supervisors. Qualifications 6 months to 1 year of experience in a dermatology or medical environment preferred. Proficiency in EMR systems and patient scheduling tools preferred. High School Diploma or GED required; advanced education is encouraged. Certification as a Medical Assistant is highly encouraged. Must be proficient in Microsoft Word, Excel, and Outlook. Strong communication, interpersonal, and organizational skills. Professional, reliable, and dedicated to maintaining high-quality service standards. Must be familiar with HIPAA and OSHA compliance. Work Environment: This role is primarily office-based, utilizing standard office equipment such as computers, phones, photocopiers, and fax machines.

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