Client Service Specialist

4 months ago


Puyallup, United States Umpqua Bank Full time
Description

About Us:

Umpqua Bank is headquartered in the Pacific Northwest with 5,000+ employees and offers banking services to customers throughout the nation. It's an especially exciting time to join our team as, following the recent merger with Columbia Bank, we have grown to become a leading western-based regional bank with more than $50B in assets under management and an unwavering commitment to our associates, our customers, and our communities.

We create a great place to work by offering a special brand of relationship banking and by providing a culture where associates thrive. Associates who embody our core values fit in well here and we are eager to meet candidates who demonstrate behaviors that align with Trust, Ownership, Growth, Empathy, Teamwork, Heart, Enjoyment, and Relationships.

About the Role:

In this role, you will work on assignments that are routine in nature where limited judgment is required within a geographic area, but not limited to one facility.

  • Process a variety of routine financial transactions including check cashing, withdrawals, deposits, and loan payments.
  • Balance cash drawer, counting currency and coin accurately.
  • Assist customers in determining the types of account that will meet their financial needs.
  • Open and process all types of deposit and loan accounts including complex retail products such as consumer loans, VISA merchant accounts, and small business loans.
  • Cross-sell other bank services and refers customers to other departments as appropriate.
  • Answer questions and/or resolves complex technical problems on customer accounts.
  • Provide exceptional customer service.
  • Demonstrate compliance with all bank regulations that apply to your position and keep up to date on regulation changes.
  • Maintain working knowledge of our policies and procedures regarding the Bank Secrecy Act, Regulation CC, Regulation E, Bank Security, and other regulations that apply to your position
About You
  • Cash handling experience.
  • Strong attention to detail and the ability to multi-task effectively.
  • Ability to understand and follow directions.
  • Ability to organize and prioritize work.
  • Proficient use of Microsoft Word and Excel software applications and ability to operate a variety of office equipment.
  • Ability to maintain confidentiality, use tact and diplomacy; maintains professional dress and demeanor.
  • Demonstrated sales skills.
  • Valid drivers' license.
  • Completion of high school, vocational training, or equivalent.


Workstyle: Fully onsite

Our Benefits:

We offer a competitive total rewards package including base wages and comprehensive benefits. The pay range for this role is $18.00-$20.00 and the pay rate for the selected candidate is dependent upon a variety of non-discriminatory factors including, but not limited to, job-related knowledge, skills, and experience, education, and geographic location. The role may be eligible for performance-based incentive compensation and those details will be provided during the recruitment process.

We offer eligible associates comprehensive healthcare coverage (medical, dental, and vision plans), a 401(k)-retirement savings plan with employer match for qualifying associate contributions, an employee assistance program, life insurance, disability insurance, tuition assistance, mental health resources, identity theft protection, legal support, auto and home insurance, pet insurance, access to an online discount marketplace, and paid vacation, sick days, volunteer days, and holidays. Benefit eligibility begins the first day of the month following the date of hire for associates who are regularly scheduled to work at least thirty hours weekly.

Our Commitment to Diversity:

Umpqua Bank is an equal opportunity and affirmative action employer committed to employing, engaging, and developing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, age, sexual orientation, gender identity, gender expression, protected veteran status, disability, or any other applicable protected status or characteristics. If you require an accommodation to complete the application or interview(s), please let us know by email: [email protected]

To Staffing and Recruiting Agencies:

Our posted job opportunities are only intended for individuals seeking employment at Umpqua Bank. Umpqua Bank does not accept unsolicited resumes or applications from agencies and Umpqua Bank will not be responsible for any fees related to unsolicited resume submissions. Staffing and recruiting agencies are not authorized to submit profiles, applications, or resumes to this site or to any Umpqua Bank employee and any such submissions will be considered unsolicited unless requested directly by a member of the Talent Acquisition team.

  • Puyallup, Washington, United States Service Joy Maids Full time

    Job SummaryWe are seeking a highly skilled House Cleaning Specialist to join our team at Service Joy Maids. As a key member of our cleaning team, you will be responsible for ensuring the highest level of cleanliness and organization in residential homes and businesses.Responsibilities:Clean and sanitize residential homes, businesses, and office...


  • Puyallup, Washington, United States HealthEcareers - Client Full time

    TotalMed Staffing is seeking a travel nurse ICU specialist for a travel nursing job in Washington.Job DetailsSpecialty: ICU - Intensive Care UnitDiscipline: RNDuration: 13 weeks36 hours per weekShift: 12 hoursEmployment Type: TravelAbout TotalMed StaffingTotalMed is a Top Ten, travel nursing and healthcare staffing agency with the mission of igniting purpose...

  • Dental Specialist

    4 weeks ago


    Puyallup, Washington, United States InterDent Service Corporation Full time

    Full-time General Dentist OpportunityWe are seeking a highly skilled and dedicated General Dentist to join our team at Gentle Dental in Puyallup, WA.Job SummaryThis is a full-time opportunity for a General Dentist to provide exceptional oral healthcare services to our patients. As a valued member of our team, you will have the opportunity to work with a...

  • Dental Specialist

    4 weeks ago


    Puyallup, Washington, United States InterDent Service Corporation Full time

    Full-time General Dentist OpportunityWe are seeking a skilled and dedicated General Dentist to join our team at Gentle Dental. Our vision is to provide exceptional, lifelong, integrated oral healthcare services.Position Details:Full team of in-house Board eligible, or Certified, specialists to support your specialty needsPredominantly PPO...


  • Puyallup, Washington, United States Ranger Heating & Cooling LLC Full time

    Job DescriptionRanger Heating & Cooling LLC is seeking a skilled HVAC Service Specialist to join our team. As a key member of our team, you will be responsible for servicing and repairing heating and air conditioning systems in residential and light commercial establishments.Responsibilities:Diagnose and repair heating, ventilating, and air conditioning...


  • Puyallup, Washington, United States City of Puyallup Full time

    Job SummaryThe City of Puyallup is seeking a highly skilled Community Services Planning Specialist to join our team. This temporary position will provide support for long-term planning, focusing on the needs of vulnerable populations.Key ResponsibilitiesRecommend, develop, and implement policy and program plans to support community service programs.Foster...


  • Puyallup, Washington, United States HealthEcareers - Client Full time

    Job Title: Travel Nurse RNHealthEcareers - Client is seeking a skilled Travel Nurse RN to join their team in Puyallup, Washington.Job Summary:We are looking for a dedicated and compassionate Travel Nurse RN to provide high-quality patient care in our Emergency Department. As a Travel Nurse RN, you will have the opportunity to work with a dynamic team and...


  • Puyallup, Washington, United States State of Washington Full time

    Job Title: CPS Social Service Supervisor 5We are seeking a highly skilled and experienced Social Service Supervisor 5 to join our team in Child Protective Services. As a key member of our team, you will be responsible for supervising and mentoring a unit of Social Service Specialists, providing guidance and specialized case management knowledge to accomplish...


  • Puyallup, Washington, United States Clarvida Full time

    About the RoleClarvida is seeking a highly motivated and compassionate Peer Support Specialist to join our team. As a Peer Support Specialist, you will play a vital role in supporting individuals experiencing their first episode of psychosis.Key ResponsibilitiesProvide education and support to clients on symptom management and community resourcesEngage...


  • Puyallup, Washington, United States City of Puyallup Full time

    The City of Puyallup is seeking a highly skilled Community Services Planning Specialist to join our team. As a member of our Emergency Management department, you will be responsible for performing a variety of duties and activities in support of long-term planning, specifically for vulnerable populations.Key responsibilities include recommending, developing,...


  • Puyallup, Washington, United States BoosterPet, LLC Full time

    Key ResponsibilitiesAs a Veterinary Care Specialist at BoosterPet, you will be responsible for supporting veterinary technicians to ensure quality veterinary care, advocating for pets, and educating clients. You will work closely with our team to maximize productivity and maintain positive patient flow.Key responsibilities include:Performing routine wellness...


  • Puyallup, Washington, United States Healthcare Services Group Full time

    Job Title: Cook - Food Preparation SpecialistWe are seeking a skilled Cook to join our team at Healthcare Services Group. As a Cook, you will be responsible for preparing and serving food to our residents and clients.Key Responsibilities:Prepare and cook food according to facility menus and dietary requirementsEnsure proper food handling, storage, and...

  • Billing Specialist

    4 weeks ago


    Puyallup, Washington, United States SERVPRO Team Friermuth Full time

    Job Title: Billing SpecialistJob Summary:We are seeking a highly skilled Billing Specialist to join our team at SERVPRO Team Friermuth. As a Billing Specialist, you will be responsible for accurately creating customer invoices, processing payments, and maintaining records of invoices and payments. You will also be responsible for resolving collections by...


  • Puyallup, Washington, United States InterDent Service Corporation Full time

    General Dentist OpportunityWe are seeking a highly skilled and dedicated General Dentist to provide exceptional oral healthcare services to our patients at InterDent Service Corporation.Job SummaryThis is a full-time opportunity for a General Dentist to provide comprehensive dental care to our patients.ResponsibilitiesProvide routine cleanings, fillings, and...


  • Puyallup, Washington, United States TotalMed Staffing Full time

    TotalMed Staffing is seeking a travel nurse ICU specialist for a travel nursing job in a top-ranked hospital. Job Description & Requirements Specialty: ICU - Intensive Care Unit Discipline: RN Employment Type: TravelAbout TotalMed StaffingTotalMed is a leading travel nursing and healthcare staffing agency with a mission to ignite purpose in healthcare. We...

  • Imaging Specialist

    4 weeks ago


    Puyallup, Washington, United States MultiCare Health System Full time

    Imaging SpecialistAs an Imaging Specialist at MultiCare Health System, you will play a critical role in providing high-quality imaging services to our patients. Your expertise in performing CT procedures will be essential in helping us deliver exceptional patient care.Responsibilities:Perform diagnostic radiology and CT tasks with precision and...

  • Billing Specialist

    3 weeks ago


    Puyallup, Washington, United States SERVPRO Team Friermuth Full time

    Job Summary:We are seeking a highly skilled Billing Specialist to join our team at SERVPRO Team Friermuth. As a key member of our finance department, you will be responsible for accurately billing invoices and collecting payments from our clients and insurance companies.Key Responsibilities:Accurately creating customer invoices as per billing...


  • Puyallup, Washington, United States City of Puyallup, WA Full time

    Job Title: Police Records SpecialistJob Summary: We are seeking a highly skilled and detail-oriented Police Records Specialist to join our team at the City of Puyallup, WA. As a Police Records Specialist, you will be responsible for maintaining complex records and filing systems, entering data into computer systems, and providing general secretarial services...

  • Parts Specialist

    4 weeks ago


    Puyallup, Washington, United States O'Reilly Auto Parts Full time

    Job Title: Parts SpecialistO'Reilly Auto Parts is seeking a skilled and customer-focused Parts Specialist to join our team. As a key member of our sales team, you will be responsible for providing exceptional service to our retail and installer customers, while also supporting store management in achieving assigned tasks.Key Responsibilities:Provide...

  • Billing Specialist

    2 weeks ago


    Puyallup, United States SERVPRO Team Friermuth Full time

    Benefits: 401(k) 401(k) matching Company parties Dental insurance Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Wellness resources Do you love helping people through difficult situations?Then don’t miss your chance to join our Company as a new...