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Housekeeping - Palm Springs/Joshua Tree KOA
3 months ago
The Palm Springs/Joshua Tree KOA is a campground looking for enthusiastic people to join our housekeeping hospitality team. Located in the beautiful California desert about 40 minutes from Joshua Tree National Park, we are a wintertime destination offering camping in RVs, Cabins, Deluxe Cabins and tents year round. Our goal is to create a great camping experience for our guests by offering excellent customer service. If you enjoy meeting new people, working in a fun yet challenging environment, and helping families create memories to last a lifetime we want to talk to youWORKING HOURS:Seasonal Full Time & Part Time positions availableOctober 1, 2024 - April 1, 2025Days will vary depending on needs of the department and can be Sunday-SaturdayScheduled hours can be from 7am-8pm10-40 hours/week depending on occupancy and positionHigh activity around all holiday weekends$17/hour and up depending on experience.RESPONSIBILITIESEnsures customers receive a high level of service consistent with our customer service philosophyCommunicate with all staff and management using TeamsEnforce campground policies and implement solutions consistent with goals of parkProactive guest management to ensure positive environment for all guestsCoordinate with Guest Service/Front Desk staff for guest arrivalsCoordinate with Guest Service/Front Desk staff for problem resolution when applicableUtilize creative problem solving skillsDaily cleaning and maintenance of the restroom facilitiesJanitorial duties on all buildings at the campgroundCleaning and preparation of deluxe cabins and deluxe tents for guest arrivals. This includes but is not limited to: striping of linens, washing of dishes, cleaning of all surfaces, making beds, vacuuming, replenishment of consumables, tidiness of outside areas, etc.Laundry of linens for deluxe accommodations as neededContribute to the organization of all housekeeping suppliesComplete various duties as assigned by manager which can include but are not limited to: light janitorial duties, assisting other departments in completion of tasks, overall support in daily performance of the campground.Requirements•Good customer service and communications skills•Ability to multi task and prioritize•Able to work with others and work independently•Professional Appearance and attitude towards guests and fellow team members•Communicate professionally and patiently•Be on your feet during shift and able to lift at least 30 lbs.•Ability to thrive in a fast-paced environment•Actively communicate both verbally and writtenOn-site accommodations available to eligible staff members at a reduced cost as well as site rentals for candidates with fully self-contained RVs. More information provided during the interview process
