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Guest Services Specialist

2 months ago

Safety Harbor, United States BayCare Health System Full time

**Join the team that is revolutionizing health care BayCare Health System**

Our network consists of 16 community-based hospitals, a long-term acute care facility, home health services, outpatient centers and thousands of physicians. With the support of more than 30,000 team members, we promote a forward-thinking philosophy thats built on a foundation of trust, dignity, respect, responsibility, and clinical excellence.

Our team members focus on tomorrow by achieving personal and professional success today. That's why you'll thrive in our forward-thinking culture, where we combine the best technology with compassionate service. We blend high-tech with high touch in ways that are advancing superior health care throughout the communities we serve.

**Title:** Guest Services Specialist

**Facility:** Mease Countryside Hospital

The **Guest Services Specialist** is responsible for the following:

+ Delivering world class customer service and functions as the guests liaison to all services within the designated BayCare Health Systems hospital and the surrounding community

+ Must possess advanced computer skills

+ Will become proficient in all the following, as required: reception, registration and check-in, visitor management, waiting room management, document management, environment of care and emergency response.

This role is hospitality-focused and critical to support a positive experience for each guest.

**Required specific skills include:**

+ self-motivated team-player with 1-year of demonstrable success in a high stress, fast-paced work environment.

+ Must successfully complete OLC training modules as assigned within 12 months.

+ Required Experience is 1 year Related field and 2 years Customer Service.

**BayCare offers a competitive total reward package including:**

+ Benefits (Health, Dental, Vision)

+ Paid time off

+ Tuition reimbursement

+ 401k match and additional yearly contribution

+ Yearly performance appraisals and team award bonus

+ Community discounts and more

+ AND the chance to be part of an amazing team and a great place to work

**Minimum Qualifications:**

Required Experience

+ 1 year Related field and 2 years Customer Service.

**Education:**

+ HS Graduate or Equivalent GED required

+ Associate's Degree preferred

+ Health science specialization preferred

**Location:** **Safety Harbor, FL**

**Status:** **PRN**

**Shift Hours:** **Varies**

**Weekend Work:** **Every**

Equal Opportunity Employer Veterans/Disabled

**Position** Guest Services Specialist

**Location** Safety Harbor:Mease Countryside | Business and Administrative | PRN

**Req ID** null