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Collections/Debt Negotiator

4 months ago

Richardson, United States DebtBlue Full time

We are looking for a Collections / Debt Negotiations Specialist who is self-motivated and organized specializing in building rapport with representatives of creditors, creditor law firms, collection agencies, and debt buyers to negotiate settlements of accounts on behalf of the client. The Negotiation Specialist will report to the Negotiations Manager.

DebtBlue, LLC (DB) is a fast-growing debt settlement organization committed to helping individuals and families get back on their feet financially. We help restore peace to people filled with fear, families without hope, and folks who doubt they'll ever have a positive financial future. We are committed to serving with integrity, excellence, compassion, and a smile. If you share these same philosophies, become a DebtBluer today

What you'll do:

  • Negotiate with creditors, collection agencies, and attorney offices on behalf of our clients.
  • Effectively manage an open queue of accounts to consistently hit your monthly production expectation to meet department budgets.
  • Review client's accounts to determine funds necessary to complete settlement and payment of company fees in the proper amount of time set forth by the department
  • Manage the relationship between the Creditors and our business.
  • Calculate acceptable percentages for settlement according to guidelines set forth by the department.
  • Maintain a spreadsheet of all client settlements to track payments and letters.
  • Other duties as required to support department operations.
What we are looking for:
  • High school diploma or GED (preferred).
  • 3+ years' experience in collections, or negotiation roles (required).
  • Effective communication skills (verbal and written).
  • A high degree of initiative with the ability to meet and exceed monthly goals.
  • Able to prioritize and meet deadlines with little to no supervision.
  • Ability to pay close attention to detail and apply policies, procedures, and guidelines to a variety of situations.
  • Strong math skills.
  • Proficiency in Microsoft Office, SharePoint and client service software, database, and tools.
  • Bilingual (Spanish) is a plus.
What we offer:
  • trong base PLUS uncapped bonus potential
  • Opportunity to join a growing company with proven leadership and participate in a fast-growing industry poised to thrive in the years to come
  • Convenient location in newly renovated building in Richardson Telecom Corridor
  • Modern office/desk equipment and facilities
  • Free on-site fitness facility with gym and showers
  • Lots of fun while you work hard
  • Business casual work environment
  • Monthly awards and recognition
  • Corporate contests
  • Ping pong table and foosball table to chill during breaks
Benefits:
  • 401K
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Short- & long-term disability insurance
  • Life insurance
  • Paid Time Off
  • Paid holidays
  • Employee referral program
  • Free on-site gym
  • Ergonomical desk


What is it like working for DebtBlue?

The culture of this company is amazing. The people here are very friendly and always willing to help. They are also open to new ideas for improving processes. As a member of the team, you will have plenty of opportunities for growth and flexible schedules. We encourage our employees to speak up and share their ideas, opinions, and feedback.

Ready to join our team?

If this job seems like a good fit for you, we would be happy to discuss it with you Please take a few minutes to complete our brief online application. We will get in touch with you afterwards to provide more information regarding the position and the subsequent steps.

Learn more about DebtBlue, our services and what we have to offer by reviewing the following links:

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AAP/EEO Statement

DebtBlue, LLC is an equal opportunity employer. DebtBlue considers applicants for all positions without discrimination on the basis of race, color, religion, sex, national origin, genetic information (GINA), age, disability, marital status or veteran status, or any other legally protected status. No question on this application is used for the purpose of limiting or excluding any applicant's consideration for employment on any basis prohibited by local, state, or federal law.