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Sales Coordinator

3 months ago

Fort Lauderdale, United States Kira Labs Inc. Full time

Company Overview

Are you PASSIONATE about RETAIL products and consumer trends? Have you ever wished to have the opportunity to ideate and create innovative Beauty, Home and Pet products? Do you go into stores and think to yourself if only I was part of a team that would listen to my ideas and collaborate to bring products to market. If you are up to the challenge to take on the responsibility and be a team player, please read on.

Kira Labs, Inc. is a dynamic, award winning company already working with some of the largest and innovative retailers. We owe our success to innovation, collaboration and execution. Kira Labs is on the search for a Sales Administrative Assistant who will be responsible to support and grow the Sales Management Team. If you are a dynamic and independent individual looking for a unique sales growth opportunity in the beauty industry, we want you to join our team

General Summary

The Sales Coordinator is the backbone of our sales team, ensuring seamless operations and providing essential support. They handle a wide range of tasks, from processing orders and managing customer relationships to maintaining sales records and assisting with administrative duties. By streamlining processes, resolving customer inquiries, and providing valuable data insights, the Sales Coordinator contributes significantly to the overall success and efficiency of the sales department.

Primary / Key Essential Functions and Responsibilities

  • Order processing
  • Track and report on Sales orders received vs the Sales plan
  • Follow up with Inside Sales on upcoming sales order tasks
  • Keep Management informed of orders raised and highlight stucks for further resolution
  • Reporting
  • Ensure the various designated sales reports are prepared and completed timeously - e.g. sales vs forecast, etc
  • Maintain sales records
  • Update customer information in Salesforce
  • Keep accurate records of customer interactions / feedback
  • Maintain customer linesheets / pricebooks
  • Sales Opportunities
  • Support Inside sales with Account management tasks
  • Assist Sales team in managing Sales opportunities creating opportunities, updating tasks, following up on progress, etc
  • Forecasting
  • Assist the sales team in gathering the data (for e.g. customer product performance feedback, etc) for the forecast review meeting
  • Arrange / set up the sales forecast meeting
  • Take notes in preparation for the monthly SIOP meeting
  • Managing calendar / Meetings
  • Prepare reports and agenda for the weekly Sales meeting
  • Set up customer meetings and manage Sales / Customer calendar key meetings, etc
  • Other Administrative Tasks
  • Assisting sales representatives with designated administrative tasks,
  • Assist with preparing presentations, various other sales material / assets
  • Assist Sales Team to manage trade show preparation and follow up materials
  • may also be involved in other tasks such as coordinating with other departments, researching potential clients, and supporting marketing initiatives
  • Assist with managing various retail project timelines and tasks
  • Manage sample requests and follow through on shipping as needed
  • Support special projects and various other duties as needed
  • Assist Customer Service Coordinator where required

Education and/or Experience and Qualifications

  • College Degree required
  • Strong experience with Google Suite (Google Sheets, Google Docs, etc), Microsoft Office (Excel, PowerPoint, Word)
  • 2-3 years of professional/administrative work experience
  • Salesforce experience preferred

Knowledge, Skills and Abilities

  • Excellent verbal and written communication skills
  • Superior organization and time management abilities
  • Must be able to multitask and work in a fast-paced work environment
  • Detail oriented and professional demeanor
  • Positive energy, can-do attitude, and team player
  • Resourceful, adaptable and strong willingness to learn
  • Must be able work independently and take directions well
  • Team-oriented with effective collaboration skills.
  • Ability to respond to common inquiries or complaints knowledgeably and respectfully.
  • Able to interpret an extensive variety of instructions.
  • Capable of defining problems using abstract concepts such as structured problem solving to collect data, establish facts, and draw conclusions.