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Customer Care Representative
2 months ago
We are currently conducting interviews and will be accepting applications for a full-time customer service specialist. Friendly Chevrolet is a great place to work and start a career. We are looking for employees that are self-motivated, open minded, and willing to learn. Must be flexible on hours; including weekends. Do you have a customer orientated attitude and want to be a member of a winning automotive team that offers career advancement? If so, Please apply Job Title: Business Development Center Representative (Sales) Summary A Business Development Center Representative answers incoming calls to the dealership profit center; Sales and handles follow up with all customers within the DMS. Essential Duties Follows up on all dealership manifest and opportunities lists. Answers inbound profit center calls - sales Makes outbound prospecting calls inviting prospects to the dealership. Has daily/monthly expectations on appointment setting & outbound call requirements. Ensures sales prospects & previous customers are up to date on upcoming deals & offers. Other tasks as assigned. Qualifications A successful Business Development Center Representative needs the product knowledge, professionalism and empathy that customers look for today. Communication is extremely important in a sales department as it contributes to team-building with all dealership departments. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience High school Diploma or GED 3 years Retail experience/automotive Language Skills Bilingual is a Plus. Manufacturer Training Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.