Client Service Representative PC
7 months ago
Our Company:
Gentiva Personal Care is a member of the Gentiva family - an industry leader in hospice, palliative, home health, and personal home care. Our place is by the side of those who need us, offering physical, spiritual and emotional support to patients and their families so they may make the most of every moment. We believe that better care for caregivers and clinicians means better care for everyone, so we offer ongoing professional training, lower nurse-to-patient ratios, and comprehensive benefits for eligible employees. Here, youll join gifted colleagues who make a lasting difference in peoples lives every day.
Overview:We are looking for a Client Service Representative to join our team. This position will directly report to the Branch Manager PC and is responsible for Quality Assurance of services provided in the client care setting, customer service and sales support for Gentiva Personal Complete and document all Supervisory Visits for the Branch in compliance with the schedule outlined in the PHCA Policies and Procedures.
- Point of contact for customer service for clients
- Communication with client/responsible party for coordination of service plan.
- Introduction of new PCAs for all schedule changes with clients.
- Responsible for following existing client appreciation efforts such as sending out birthday, holiday, sympathy cards, client of the month, etc, as well as coming up with new ideas to appreciate clients
- Documents all client communications in Matrix.
- Collaborates with Branch and Staffing Manager/s to resolve client concerns, prevent unnecessary discharges, and aid in customer retention
Compensation may vary within the salary range provided based on several factors including but not limited to a candidates location, experience, education, skills, licensure, certifications and department equity. Gentiva provides associates with a comprehensive benefits and total rewards package, of which base pay is just one piece.
Salary Range - $25/hr to $28/hr
About You:- High School Diploma or equivalent required. Bachelors degree preferred.
- Two years previous office experience and knowledge of filing
- Two five years customer service experience preferred
- Knowledge of Matrix.
- Familiar with State and Federal laws pertaining to the industry as well as labor laws.
- Strong communication, interpersonal and organizational skills.
- Extensive telephone use is required.
- Local car travel is required.
- Must read, write and speak fluent English.
- Comprehensive Benefits Package: Health Insurance, 401k Plan, Tuition Reimbursement, PTO
- Opportunity to participate in a Fleet Program
- Competitive Salaries
- Mileage Reimbursement
- Professional growth and development opportunities
- This is a safety-sensitive position
- Employee must meet minimum requirements to be eligible for benefits
- Where applicable, employee must meet stage specific requirements
- We are proud to be an EEO employer
- We maintain a drug-free workplace
Location:
Gentiva Personal Care
-
Client Services Representative
7 months ago
San Antonio, United States Davis Law Firm Full time $16Job descriptionStart your career with Davis Law Firm – Join the 4s Today!We have immediate openings for a fulltime CLIENT SERVICE REPRESENTATIVE to join our fast-paced, high volume Call Center. This position plays a critical role in the firm’s success, and the right fit to join our team is an energetic, reliable team player with the ability to multi-task...
-
Client File Manager
1 day ago
San Diego, California, United States Klinedinst PC Full timeAbout UsKlinedinst PC is a leading law firm committed to delivering exceptional results while nurturing the professional development and personal advancement of each employee. Our team is dedicated to fostering a positive, vibrant culture built on teamwork and inclusion.Job SummaryWe are seeking an experienced Case Management Clerk to join our Accounting...
-
Client Services Representative
6 months ago
San Diego, United States Cetera Financial Group Full timeThis person supports Financial Advisors (Registered Representatives) with running their day-to-day Investment practice while enhancing the customer service level and experience. This person works directly with the Registered Representative(s) to prep Client Service, Representative, Financial Advisor, Registered, Customer Service, Client Relations, Retail
-
Customer Service Representative
1 day ago
San Rafael, California, United States San Anselmo Animal Hospital Full timeJob OverviewWe are seeking a highly skilled Customer Service Representative to join our team at San Anselmo Animal Hospital. As a key member of our staff, you will be responsible for providing exceptional customer service and support to our clients and patients.ResponsibilitiesWelcome and communicate with clients in a professional and courteous...
-
Client Service Representative
1 month ago
San Jose, United States VCA Animal Hospitals Full timeClient Service Representative We are seeking an experienced Client Service Representative to join our team. At VCA Animal Hospitals, we take our mission statement – your pet’s health is our top priority and excellent service is our goal – very seriously. With every opportunity, we aim to exceed each pet owner’s expectations. We’re looking for a...
-
PC Technician
1 month ago
San Antonio, United States SWBC Full timeSWBC is seeking a talented individual to provide basic technical evaluation, support, and maintenance for computer systems. This individual will also maintain, analyze, troubleshoot, and repair PC and laptop computers as well as computer peripherals. Why you'll love this role: In this role, you will be part of an agile, collaborative and innovated technical...
-
Experienced Attorney
1 day ago
San Diego, California, United States Klinedinst PC Full timeKlinedinst PC is seeking an accomplished attorney to join our dynamic team in downtown San Diego. As a key member of our litigation department, you will have the opportunity to handle complex cases, develop strong relationships with clients, and contribute to the success of our team.Key Responsibilities:Represent clients in financial services, general...
-
Client Service Representative
2 weeks ago
San Marcos, Texas, United States Neiman Marcus Group Careers Full timeWe are seeking a Client Service Representative to join our team at Neiman Marcus Group Careers. This role offers an estimated salary of $48,000 - $58,000 per year.Job Overview:The Client Service Representative is responsible for providing exceptional customer service and ensuring a seamless shopping experience.Key Responsibilities:Assist customers with...
-
Client Service Representative
8 months ago
San Jose, United States Banfield Full timeOur Client Service Coordinators have the critical and demanding role of often being the first and the last friendly, welcoming and professional representatives of our practice. This can include, but is not limited to, meeting face to face, talking on the phone and involving clients in shared decision making.
-
Client Service Representative
1 week ago
San Diego, California, United States Vets Hired Full timeJob Description:We are seeking a highly skilled Client Service Representative to join our team at Vets Hired. This is an exciting opportunity for a motivated individual to work in a dynamic environment, providing exceptional customer service and support.About the Job:As a Client Service Representative, you will be responsible for interviewing customers,...
-
Client Service Representative
1 day ago
San Francisco, California, United States Sézane Full timeSézane is searching for a Client Service Representative to join our team in the US. As a key ambassador of the brand, you will play a vital role in ensuring each client's experience meets our high standards. Your primary responsibilities will include interacting with clients during their shopping experience, maintaining accurate records, and contributing to...
-
Client Service Representative
2 weeks ago
San Antonio, Texas, United States The Bank of San Antonio Full timeJob OverviewThe Bank of San Antonio is seeking a skilled Client Service Representative to join our team in San Antonio. As a key member of our banking operations, you will provide exceptional customer service and support while handling various financial transactions.
-
Client Service Representative
3 months ago
San Antonio, United States Ethos Veterinary Health Full timeAre you a friendly, multi-tasking, energetic, enthusiastic, and pet loving person? If so, you might be perfect to join MissionVet Specialty & Emergency!We are currently seeking a full time Client Service Representative to join our team! MissionVet is a rapidly growing specialty and emergency hospital. We provide advanced care for San Antonio pets on a...
-
Client Service Representative
4 months ago
San Antonio, United States Ethos Veterinary Health Full timeAre you a friendly, multi-tasking, energetic, enthusiastic, and pet loving person? If so, you might be perfect to join MissionVet Specialty & Emergency! We are currently seeking a full time Client Service Representative to join our team! MissionVet is a rapidly growing specialty and emergency hospital. We provide advanced care for San Antonio pets on a...
-
Senior Client Service Representative
4 weeks ago
San Diego, California, United States First Foundation Bank Full timeJob Overview">The Financial Service Representative I role at First Foundation Bank is an exciting opportunity for a client-focused professional to join our team. As a Senior Client Service Representative, you will play a critical part in delivering exceptional customer experiences and driving sales growth.">Responsibilities:">Sustain high levels of sales...
-
Client Service Representative
3 days ago
San Diego, California, United States Paul Mitchell Schools Full timeJob OverviewWe are seeking a highly skilled Client Service Representative to join our team at Paul Mitchell Schools. As a key member of our front desk staff, you will provide exceptional service to our guests, including students, prospective Future Professionals, and other school visitors.Your primary objective will be to create an extraordinary experience...
-
Client Service Representative
4 weeks ago
San Francisco, United States Alera Group Full timeAbout the Role:Alera Group is seeking a skilled Client Service Representative to support our team in delivering exceptional customer experiences. As a key member of our team, you will be responsible for providing timely and thorough responses to client needs, adhering to established departmental expectations, and ensuring the smooth operation of...
-
Experienced Financial Services Lawyer
1 day ago
San Diego, California, United States Klinedinst PC Full timeKlinedinst PC seeks an experienced financial services lawyer to join our team in downtown San Diego.The successful candidate will have a strong passion for advocating for clients' interests and a commitment to delivering exceptional results.Analyze complex financial data and develop effective strategies for case resolutionWork closely with clients to...
-
Customer Service Representative
2 days ago
San Rafael, California, United States Gotelli Plumbing Full timeAbout Our CompanyGotelli Plumbing has been proudly serving customers in San Rafael and surrounding areas since 1985. We offer an ever-expanding variety of plumbing repair and maintenance services for residential and commercial customers.We strive to surpass the expectations of our clients by being reliable, professional, and customer-focused. Our...
-
Client Care Professional
11 hours ago
San Rafael, California, United States San Anselmo Animal Hospital Full timeClient Care Professional Job SummaryWe are seeking a highly motivated and organized individual to join our team as a Client Care Professional. In this role, you will provide exceptional client service, manage patient accounts, and communicate effectively with healthcare teams.Key ResponsibilitiesWelcome and greet clients in a friendly and professional...