Bilingual Customer Service Representative
2 months ago
Description Leidos is seeking full-time Bilingual Customer Service Representatives at our FHA Resource Centers in Indianapolis, IN. Our Leidos Customer Service team supports the US Department of Housing and Urban Development (HUD), Office of Single-Family Housing in their Mission to create strong, sustainable, inclusive communities and quality affordable homes for all.As a Customer Service Representative, you will assist renters, tenants, and property managers by providing resources and referrals to meet their rental needs. You may also assist homebuyers and homeowners with requests related to purchasing and owning a home. This is a great opportunity to gain knowledge of HUD rental assistance programs and to learn about FHA Housing Administration (FHA) mortgage programs through ongoing training while delivering excellent customer service to connect others with program resources.What’s in it for you?Monday - Friday schedule with no weekend workAccess to benefits on day one including medical and dental insurance, 401K, Life, AD&D, Voluntary Disability plansImmediate and ongoing training to support your successDiscounted Leidos stock purchase and other Employee DiscountsCompany-wide career mobility Company-sponsored Public Trust eligibility upon hireEligibility for a $3,000 referral bonusVoluntary overtime may be available based on business needsPaid Time Off (PTO) accrued based on Leidos policy, up to 15 days a year10 paid holidays per yearCustomer Service Representative Opportunities available: Full-time (32 - 40 hours a week)Part-time (25 - 31 hours a week)11:35 am – 8:05 pm ET in Indianapolis, IN (subject to change based on customer needs) Opportunities for split shifts, upon approval of the managerAs a Customer Service Representative, you will:Reply to calls and emails from the public on housing and FHA mortgagesUtilize knowledge base and follow Standard Operating Procedures (SOPs) to answer customer requestsDeliver excellent customer service in a high-volume call center, including responding to customer complaintsDocument customer email and phone communications within an internal database.To be a successful Customer Service Representative, you will possess:The capability to navigate multiple computer systems and applications, and utilize search tools to provide information to our clientsExcellent time management skills and dependabilityExperience with MS Office (Outlook, Word, Teams)Strong written and verbal communication skills including telephone etiquetteKeyboarding proficiency of at least 40 words per minuteRequired Qualifications:High School diploma or General Educational Development (GED) certificateMinimum of 2 years of contact center experience or telephone customer service experience.Ability to successfully obtain a Public Trust Security clearance, which includes a credit check and background investigationBilingual (English & Spanish) verbal and writtenPreferred Qualifications:Call Center (Omnichannel) backgroundExperience in rental property management or mortgage servicing, including handling complaintsLeidos is a global leader providing solutions to make the world safer, healthier, and more efficient through technology, engineering, and science. Our company believes in engaging, developing, and empowering our diverse and valued people to foster a culture of creativity and growth.**The pay for this position is $18.00 per hour. **This position is covered under the Service Contract Act and is subject to minimum wage demands as well as the minimum Health and Welfare benefits. Leidos ensures that all provisions are met through their wages and benefits.HUDFHAOriginal Posting Date:2024-11-07While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.Pay Range:Pay Range -The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
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Indianapolis, Indiana, United States TEKsystems Full timeWe are seeking a skilled Bilingual Customer Service Representative to join our team at TEKsystems. In this role, you will be responsible for providing exceptional customer service to clients in a fast-paced call center environment.About the JobThis is a fully onsite position in Indianapolis, IN, and we offer a competitive salary of $16.50 - $18.00 per hour,...
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Bilingual Customer Service Representative
4 days ago
Indianapolis, Indiana, United States Express Employment Professionals Full time**Job Summary:**We are seeking a skilled Bilingual Customer Service Representative to join our team. You will be responsible for providing exceptional customer service in both English and French.The ideal candidate will have fluency in both languages, excellent communication skills, and a strong ability to work in a fast-paced environment. If you have...
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Bilingual Customer Service Representative
2 months ago
Indianapolis, United States Leidos Full timeDescription Leidos is seeking full-time Bilingual Customer Service Representatives at our FHA Resource Centers in Indianapolis, IN. Our Leidos Customer Service team supports the US Department of Housing and Urban Development (HUD), Office of Single-Family Housing in their Mission to create strong, sustainable, inclusive communities and quality affordable...
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Bilingual Customer Service Representative
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Indianapolis, Indiana, United States BCForward Full timeCustomer Service Representative OpportunityWe are seeking a skilled and bilingual customer service representative to join our team in Indianapolis. This role offers a unique blend of remote work and on-site training, providing an excellent opportunity for individuals who value flexibility and collaboration.About the Role:Job Summary: As a customer service...
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Indianapolis, United States Richelieu Hardware Full timeCompany Overview Richelieu is a leading North American distributor, importer, and manufacturer of specialty hardware and complementary products. Our products are targeted to an extensive customer base of kitchen and bathroom cabinet, storage and closet, home furnishing and office furniture manufacturers, door and window, residential and commercial...
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Indianapolis, United States EcoShield Pest Solutions Full timeOverview: The Shield Co. Management / EcoShield Pest Solutions is one of the fastest growing pest control companies in the country! Simply stated, we provide comprehensive solutions for pest-free living, but our purpose is to spread happiness. We accomplish that by delivering above and beyond experiences, not only to our customers but also to our employees,...
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French Bilingual Customer Service
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Indianapolis, United States BCForward Full timeJob DescriptionJob DescriptionPosition Title: Service Center Assistant - BilingualLocation: Indianapolis, IN 46278Duration: 12 MonthsPay Rate: $19.00/hr on W2.Note: 1st three days Onsite and remaining all days remote, Must Be Bilingual In French Job Description:Its remote role – 3 days onsite training there after remoteMust Be Bilingual In...
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Indianapolis, United States TEKsystems Full timeJob DescriptionJob DescriptionJob DescriptionWork in an inbound/outbound call center environment. Assist by looking up what their insurance may or may not coverIssues with billing, requests for a new cardIf specific products will be covered by their insuranceUpdating address's in the systemLocating doctors in the network for themSet up profiles for...
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Indianapolis, Indiana, United States Bilingual Therapies Full timeAbout the RoleBilingual Therapies is seeking a passionate School Psychologist to join our team for a contract position located in Anchorage, AK.Key RequirementsMaster or Doctoral degree in School PsychologyState Psychologist LicenseCompensation and BenefitsWe offer competitive weekly compensation (W-2)Maintain eligibility for 401k matchingInsurance coverage:...
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French Bilingual Customer Service
3 weeks ago
Indianapolis, United States BCForward Full timeJob DescriptionJob DescriptionPosition Title: Service Center Assistant - BilingualLocation: Indianapolis, IN 46278Duration: 12 MonthsPay Rate: $19.00/hr on W2.Note: 1st three days Onsite and remaining all days remote, Must Be Bilingual In French Job Description:Its remote role – 3 days onsite training there after remoteMust Be Bilingual In...
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Indianapolis, Indiana, United States Bilingual Therapies Full timeJob OverviewBilingual Therapies is a leading provider of educational services seeking an experienced and passionate School Psychologist to join our team for the upcoming school year in Anchorage, AK.CompensationCompetitive weekly compensation (W-2) ranging from $1200-$1500 per week based on experience.Key ResponsibilitiesDevelop and implement effective...
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Rental Housing Customer Service Representative
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Indianapolis, United States Leidos Full timeDescription Leidos is seeking full-time Rental Housing Customer Service Representatives at the FHA Resource Center in Indianapolis, IN. (There is an opportunity for telework after training upon performance and customer approval.) Our Leidos Customer Service team supports the US Department of Housing and Urban Development (HUD), Office of Single-Family...
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French Bilingual Customer Service
4 weeks ago
Indianapolis, United States BCForward Full timeJob DescriptionJob DescriptionPosition Title: Service Center Assistant - BilingualLocation: Indianapolis, IN 46278Duration: 12 MonthsPay Rate: $19.00/hr on W2.Note: 1st three days Onsite and remaining all days remote, Must Be Bilingual In French Job Description:Its remote role – 3 days onsite training there after remoteMust Be Bilingual In...
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Indianapolis, Indiana, United States TEKsystems Full timeAbout the RoleWe are seeking a skilled Burmese Call Center Representative to join our team in Indianapolis.As a key member of our customer service team, you will be responsible for handling inbound calls from health insurance members, providing assistance with various issues, and documenting calls in our system.ResponsibilitiesAssist members with inquiries...
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Rental Housing Customer Service Representative
2 months ago
Indianapolis, United States Leidos Full timeDescription Leidos is seeking full-time Rental Housing Customer Service Representatives at the FHA Resource Center in Indianapolis, IN. (There is an opportunity for telework after training upon performance and customer approval.)Our Leidos Customer Service team supports the US Department of Housing and Urban Development (HUD), Office of Single-Family...
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Customer Service Representative
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Indianapolis, Indiana, United States Eastgate Chrysler Dodge Jeep Ram Full timeJob Title: Customer Service RepresentativeWe are seeking an experienced and motivated Customer Service Representative to join our team at Eastgate Chrysler Dodge Jeep Ram. This is a great opportunity for someone who is passionate about delivering exceptional customer service and building strong relationships with customers.Responsibilities:Handle incoming...
