Bilingual Customer Service Representative

2 weeks ago


Indianapolis, United States TEKsystems Full time
Job DescriptionJob Description

Job Description

Work in an inbound/outbound call center environment.

  • Assist by looking up what their insurance may or may not cover
  • Issues with billing, requests for a new card
  • If specific products will be covered by their insurance
  • Updating address's in the system
  • Locating doctors in the network for them
  • Set up profiles for candidates

Hours

Monday-Friday, 8am-8pm availability

**Will work 8:30-5pm or 9:30-6pm for majority of shifts; need to be available to work 2 shifts per week on the 11:30am-8pm shift**

Preferred Skills & Qualifications

  • 1+ years of previous call center experience
  • Bilingual in Spanish/English

Pay and Benefits

The pay range for this position is $16.50 - $18.00

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Indianapolis,IN.

Application Deadline

This position will be accepting applications until Dec 13, 2024.

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.



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