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Associate, People

2 months ago

Boston, United States Unavailable Full time
Overview

Overview

As a national leader in the construction industry, Suffolk is redefining what it means to build. We challenge the status quo every day by gathering the people, innovations, and partnerships that can explore and go after new ways to do our jobs. Our focus on high-performing teams and technology translates to groundbreaking solutions for all industry sectors and phases of building. We provide value throughout the entire project lifecycle by leveraging our core construction management services alongside vertical service lines, an approach that is revolutionizing the industry and making a permanent mark on the world of business. Join us for a thrilling experience that will energize you, challenge you, and propel your career.

About Suffolk

Suffolk is a national enterprise that invests, innovates, and builds. We provide value throughout the entire project lifecycle by leveraging our core construction management services with vertical service lines that include real estate capital investment, design, self-perform construction services, technology start-up investment and innovation research and development. We have $5 billion in annual revenue, 2,600 employees, and main offices in Boston (headquarters), New York, Miami, West Palm Beach, Tampa, Estero, Dallas, Los Angeles, San Francisco, and San Diego. We serve clients in every major industry sector, including health care, science and technology, education, gaming, transportation and aviation, and commercial. Suffolk is privately held and is led by founder, chairman and CEO John Fish. Were ranked #23 on the Engineering News Record list of Top 400 Contractors. And were proud to be a certified 2020 Great Place to Work. For more information, visit www.suffolk.com and follow Suffolk on Facebook, Twitter, LinkedIn, YouTube, and Instagram.

The Role

The People & Culture (P&C) Operations group is the center of excellence responsible for the overall employee experience as relates to Human Resources, Community & Employee Engagement, Learning & Development and Talent Management.

Responsibilities
  • Maintain excellent customer-service standards by responding to internal and external department clients requests and inquiries, escalating items to People Operations Team as appropriate
  • Assist Talent Acquisition team with scheduling interviews
  • Coordinating logistics for various meetings and events
  • Managing schedules, travel, and expenses for candidate travel
  • Responsible for ensuring the timely completion of tasks related to employee on-boarding and offboarding (employee headshots, and I-9 ID collection)
  • Oversight of national P&C programs (Service Awards, New Baby Bundles, Gas Cards, and Compliance postings)
  • Maintain P&C Ops Department SOP documentation
  • Proactively identify process inefficiencies and provide solutions that improve the employee experience.
  • In partnership with the Regional People Operations Associates, support the onboarding activities related to the annual Intern/Career Start programs
  • Ensure timely processing and accuracy of P&C Department related invoices and expenses, working closely with corporate and project accounting
  • Prepare and distribute weekly reports across the organization
  • May assist with special People & Culture related projects
Qualifications
  • Bachelors degree in Business Management or related field
  • Minimum 2 years of experience in human resources
  • 2-5 years of administrative or office management experience (shared services center or other call center/customer service experience is desired)
  • Willingness to provide best in class customer service
  • Proficiency with Microsoft Office products (Excel, Word, Outlook, OneDrive)
  • Comfort level with HRIS systems, Oracle experience a plus
  • Be able to maintain a high level of confidentiality
  • Collaborative, service-oriented and results-driven
  • Highly organized; able to prioritize and multi-task
  • Excellent oral and written communication and interpersonal skills
  • Resourceful with strong problem solving and troubleshooting skills. Sound business judgement.
  • Must possess Suffolk and Liberty Core Values: Passion, Integrity, Hard Work, Professionalism and Caring

Working Conditions

While performing the duties of this job, the employee is regularly required to sit for long periods of time; talk or hear; perform fine motor, hand, and finger skills in the use of a keyboard, telephone, or writing. The employee is frequently required to stands; walk; and reach with arms and/or hands. Specific vision abilities include close vision, distance vision, depth perception and the ability to adjust focus. The employee will spend their time in an office environment with a quiet to moderate noise level.

EEO Statement

Suffolk provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, pregnancy or maternity, national origin, citizenship, genetic information, disability, protected veteran, gender identity, age or any other status protected by law. This policy applies to recruiting, hiring, transfers, promotions, terminations, compensation, benefits, and all other terms and conditions of employment. Suffolk will not tolerate any unlawful discrimination toward, or harassment of, applicants or employees by anyone at Suffolk, or anyone working on behalf of Suffolk.

Join us and lay the foundation for lifelong success. Achieve your ambitions. Build your legacy.

We cant wait to see the impact you will make on Suffolk and the People and Culture team