Client Services Representative
2 weeks ago
Job Type Full-timeDescriptionSchedule: Monday-Friday 8:00am-4:30pmAbility to manage heavy inbound and outbound call volumes in a timely manner to include account research, screen patients for Charity Care, follow-up, set-up payment plans, documentation of information received, identify customer needs; provide solutions or alternatives to resolve issue.Review the company host system to ensure all related accounts are updated and/or billed.Review patient accounts for either field referral, insurance eligibility or Charity Care referrals by understanding insurance guidelines.Monitor aging accounts daily to ensure they are worked in a timely and efficient manner.Review and note accounts accurately with possible Medicaid and/or insurance to update and forward for billing for potential revenue.Review accounts to ensure accuracy and quality work is delivered to the client based on their standards and expectations.Review accounts under self-pay status accordingly for insurance discovery by ensuring insurance has a paying program, meeting timely filing deadlines, and has covering diagnosis.Review and work queues to maximize opportunity for revenue and meet departmental targets and quantitative goals.Provide accurate and timely status update on all accounts.Provide customer service; calling patients and interact with insurance companies for insurance verification and/or claim status requests.Generate and review aged trial balance (ATB) reports and assigned it to Field Representative.Assist in client clean-up projects as required.Motivated liaison between the company, client and patients.Abides by HIPAA rules and regulations and complies with company policy.Accept ownership of assigned work, train new hires or team members; attend seminars, client meetings and team building functions to improve knowledge and performance levels.Follow up with company and/or client scripts to ensure uniformity.Perform other duties as assigned by management team.Requirements Bilingual - writing, reading and speaking in Spanish (required)Ability to take initiative and adapt to different changing situations and handle upset calls.Exceptional client and customer service, relationship and team building. A problem solver with a willingness to learn.Ability to multi-task, prioritize work and manage time effectively.Excellent written and verbal communication abilities.Strong attention to detail.Knowledge of healthcare terminology, procedures and practice; such as: HIPPA regulations, health insurance regulations and billing. Experience with electronic billing systems and workflow improvement.Proficient in Microsoft Office or related software.High school diploma or GED.
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Client Service Representative
2 days ago
Fairfield, United States Solano-Napa Pet Emergency Clinic Full timeDescription Position at Solano-Napa Pet Emergency Clinic Client Service Representative Reports To: Hospital Director Department: Emergency Location: All FLSA Status: Non-Exempt Effective Date: JOB SUMMARY The Client Service Representative is responsible for providing exceptional and compassionate service to the pet parents and pets of our community. Hourly...
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Client Service Representative
7 days ago
Fairfield, United States Solano-Napa Pet Emergency Clinic Full timeDescription Position at Solano-Napa Pet Emergency Clinic Client Service RepresentativeReports To: Hospital Director Department: EmergencyLocation: AllFLSA Status: Non-Exempt Effective Date:JOB SUMMARYThe Client Service Representative is responsible for providing exceptional and compassionate service to the pet parents and pets of our community. Hourly rate...
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Client Service Representative
7 days ago
Fairfield, United States Solano-Napa Pet Emergency Clinic Full timeDescriptionClient Service RepresentativeReports To: Hospital Director Department: EmergencyLocation: AllFLSA Status: Non-Exempt Effective Date:JOB SUMMARYThe Client Service Representative is responsible for providing exceptional and compassionate service to the pet parents and pets of our community. Hourly rate $20-$24.50 based on experience.PRINCIPAL DUTIES...
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Client Service Representative
1 month ago
Fairfield, United States Solano-Napa Pet Emergency Clinic Full timeDescription Position at Solano-Napa Pet Emergency Clinic Client Service RepresentativeReports To: Hospital Director Department: EmergencyLocation: AllFLSA Status: Non-Exempt Effective Date:JOB SUMMARYThe Client Service Representative is responsible for providing exceptional and compassionate service to the pet parents and pets of our community. Hourly rate...
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Client Services Representative
4 weeks ago
Fairfield, United States Patient Financial Concepts, Inc Full timeJob Type Full-timeDescriptionSchedule: Monday-Friday 8:00am-4:30pmAbility to manage heavy inbound and outbound call volumes in a timely manner to include account research, screen patients for Charity Care, follow-up, set-up payment plans, documentation of information received, identify customer needs; provide solutions or alternatives to resolve issue.Review...
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Client Services Representative
1 month ago
Fairfield, United States HJW Executive Search LLC Full timeWe are currently working with a growing home care agency who is looking for a Client Service Coordinator will be responsible for determining and managing client needs. This individual will work with new clients to develop a care plan and match appropriate caregivers. The Client Service Coordinator will work office staff and direct care staff to ensure...
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Client Services Representative
1 month ago
Fairfield, United States HJW Executive Search LLC Full timeWe are currently working with a growing home care agency who is looking for a Client Service Coordinator will be responsible for determining and managing client needs. This individual will work with new clients to develop a care plan and match appropriate caregivers. The Client Service Coordinator will work office staff and direct care staff to ensure...
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Client Services Representative
1 month ago
Fairfield, United States HJW Executive Search LLC Full timeWe are currently working with a growing home care agency who is looking for a Client Service Coordinator will be responsible for determining and managing client needs. This individual will work with new clients to develop a care plan and match appropriate caregivers. The Client Service Coordinator will work office staff and direct care staff to ensure...
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Client Services Representative
1 month ago
Fairfield, United States HJW Executive Search LLC Full timeWe are currently working with a growing home care agency who is looking for a Client Service Coordinator will be responsible for determining and managing client needs. This individual will work with new clients to develop a care plan and match appropriate caregivers. The Client Service Coordinator will work office staff and direct care staff to ensure...
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Client Service Coordinator
21 hours ago
Fairfield, United States Visiting Angels Full timeVisiting Angels of Fairfield Has an Immediate Need for a Client Service Coordinator Join our award winning team, in providing vital home care services to seniors within our community. BENEFITS: + Competitive Salary, $25-$30/hr, based upon experience + Health, Dental, and Vision Insurance + Paid Time Off (PTO) + A supportive and...
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Customer Service Representative
6 days ago
Fairfield, United States Business Development Firm Full timeOur firm is a strategic partner with some of the nation's leading companies, providing practical solutions and heightening the customer experience during each and every interaction. Our team has taken immense pride in the results we have achieved with our clients thus far. We are assembling a world-class team of clever, hungry, and daring professionals who...
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Customer Service
1 week ago
Fairfield, United States World Wide Executives Full timeWorldwide Executives is one of the leading Promotional Marketing Firms in Birmingham . Our focus on customer service and client relations is unparalleled! Our goals are simple ; every consumer must benefit from our promotions, every client must benefit from our services and every representative must benefit from our training and team spirit! Our...
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Client Success Representative 1
6 days ago
Fairfield, United States Vertican Technologies Inc. Full timeJob DescriptionJob DescriptionDescription:Overview Client Success Representatives 1 at VT work in a dynamic technical environment providing outstanding customer service and technical support to our clients. With frequently changing client and industry requirements, CSRs primarily engage in web-based written and verbal support, customer consulting, product...
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Customer Service Representative
2 days ago
Fairfield, United States Inspired Funding LLC Full timeAre you a persuasive communicator with a passion for customer service? Do you thrive in a fast-paced environment and enjoy achieving targets? Join our dynamic team as a Customer Service Representative and make a significant impact on our business growth! We are a leading financial services company dedicated to helping businesses achieve their goals through...
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Member Services Representative
6 days ago
Fairfield, United States Partnership HealthPlan of California Full timeOverview: To respond to member and provider issues and inquiries. Ensures that callers’ questions and/or problems are resolved or are directed to the appropriate person for resolution and provides the highest level of customer service. **Responsibilities**: - Responds to member and provider issues and questions received in the member services queue. -...
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Member Services Representative
6 hours ago
Fairfield, United States Partnership HealthPlan of California Full timeOverview To respond to member and provider issues and inquiries. Ensures that callers' questions and/or problems are resolved or are directed to the appropriate person for resolution and provides the highest level of customer service. ResponsibilitiesResponds to member and provider issues and questions received in the member services queue. Documents calls...
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Healthcare Customer Service Representative
1 week ago
Fairfield, United States PF Concepts Full time**Required**:_Bilingual - fluent in English & Spanish_ **About us** Our work environment includes: - Modern office setting - Growth opportunities - On-the-job training **Responsibilities include, but are not limited to**: - Ability to manage heavy inbound and outbound call volumes in a timely manner to include account research, screen patients for...
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Client Services Chemical Advisor
4 weeks ago
Fairfield, United States SGS Group Full timeCompany Description We are SGS - the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 97,000 employees operate a network of 2,650 offices and laboratories, working together to enable a better, safer and more interconnected world. Job Description POSITION...
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Guest Service Representative>
1 month ago
Fairfield, United States Schulte Companies Full timeSchulte Companies - 4755 Business Center Drive [Front Desk Agent / Concierge] As a Guest Service Representative at Schulte Companies, you'll: Greet guests and provide exceptional customer service; Handle guest inquiries and complaints; Process reservations and check-ins; Assist with luggage and transportation; Maintain cleanliness and organization of lobby...
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Customer Service Representative
4 hours ago
Fairfield, United States Jelly Belly Full timeJob DescriptionJob DescriptionSalary: $20.50SUMMARY Helps customers with questions, provides information about products and services, takes orders and processes returns. Research and rectify problems for customers, brokers and Sales group. Assist potential new customers with company and product information and send and gather required account set up...
