We have other current jobs related to this field that you can find below
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Kansas City, United States The University of Kansas Health System Full timePosition TitleOutpatient/Ambulatory - Patient Service Representative - FloatBell HospitalPosition Summary / Career Interest:The Patient Service Representative (PSR) is an important member of the physician's care team and critical for creating a pleasant and seamless patient experience within an ambulatory clinic. The Float role generally rotates and fills in...
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Kansas City, United States The University of Kansas Health System Full timePosition Title Outpatient/Ambulatory - Patient Service Representative - Float Bell Hospital Position Summary / Career Interest: The Patient Service Representative (PSR) is an important member of the physician's care team and critical for creating a pleasant and seamless patient experience within an ambulatory clinic. The Float role generally rotates and...
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Kansas City, United States The University of Kansas Health System Full timePosition TitlePatient Service Representative-Cancer Center NKCDays - Part TimeKUCC - North Kansas CityPosition Summary / Career Interest:The Patient Service Representative Scheduling (PSR Scheduler) is an important member of the physician's care team and critical for creating a pleasant and seamless patient experience within an ambulatory clinic. This work...
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Patient Service Representative
1 month ago
Kansas City, United States The University of Kansas Health System Full timePosition TitlePatient Service Representative - Multiple locationsBell HospitalPosition Summary / Career Interest:The Patient Service Representative (PSR) is an important member of the physician's care team and critical for creating a pleasant and seamless patient experience within an ambulatory clinic. This work role is responsible for front desk operations...
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Patient Service Representative
1 week ago
Kansas City, United States The University of Kansas Health System Full timePosition Title Patient Service Representative - Gladstone Englewood Plaza Position Summary / Career Interest: The Patient Service Representative (PSR) is an important member of the physician's care team and critical for creating a pleasant and seamless patient experience within an ambulatory clinic. This work role is responsible for front desk operations...
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Front Desk Representative
1 month ago
Florida City, United States Radiology Regional Full timeNow Hiring – Front Desk Representative, Patient Scheduling Associate, Medical Assistant Location: Southwest Florida – On-site Radiology Regional is one of the largest physician-driven diagnostic imaging providers, with 13 imaging centers, in Southwest Florida. We are seeking a dynamic person with a passion to care for others in the communities we serve....
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Kansas City, United States The University of Kansas Health System Full timePosition TitlePatient Services Representative-Pulmonary Function LabDays - Full TimeMillerPosition Summary / Career Interest:The Patient Service Representative (PSR) is an important member of the physician's care team and critical for creating a pleasant and seamless patient experience within an ambulatory clinic. This work role is responsible for front desk...
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Patient Service Representative
1 month ago
Kansas City, United States The University of Kansas Health System Full timePosition Title Patient Service Representative - Multiple locations Bell Hospital Position Summary / Career Interest: The Patient Service Representative (PSR) is an important member of the physician's care team and critical for creating a pleasant and seamless patient experience within an ambulatory clinic. This work role is responsible for front desk...
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Kansas City, United States The University of Kansas Health System Full timePosition Summary / Career Interest:The Patient Service Representative Scheduling (PSR Scheduler) is an important member of the physician’s care team and critical for creating a pleasant and seamless patient experience within an ambulatory clinic. This work role is primarily responsible for scheduling patient appointments. This work may be done away...
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Front Desk Representative
7 days ago
Oklahoma City, United States Able Recovery Full timeJob Summary We are seeking a friendly and service-oriented Front Desk Representative to join the team at our thriving clinic. As a Front Desk Representative, you will be the first point of contact for our clients. You will greet them as they arrive, book appointments, answer phone calls, and collect payment information. The ideal candidate has a cheerful...
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Front Desk Representative
2 months ago
Oklahoma City, United States Able Recovery Full timeJob DescriptionJob DescriptionJob SummaryWe are seeking a friendly and service-oriented Front Desk Representative to join the team at our thriving clinic. As a Front Desk Representative, you will be the first point of contact for our clients. You will greet them as they arrive, book appointments, answer phone calls, and collect payment information. The ideal...
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Kansas City, United States The University of Kansas Health System Full timePosition Title Patient Services Representative-Pulmonary Function Lab Days - Full Time Miller Position Summary / Career Interest: The Patient Service Representative (PSR) is an important member of the physician's care team and critical for creating a pleasant and seamless patient experience within an ambulatory clinic. This work role is responsible for front...
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Patient Service Representative Scheduling
2 weeks ago
Kansas City, United States The University of Kansas Health System Full timePosition Title Patient Service Representative Scheduling - Part-time Days - Part Time KUCC - North Position Summary / Career Interest: The Patient Service Representative (PSR) is an important member of the physician's care team and critical for creating a pleasant and seamless patient experience within an ambulatory clinic. This work role is responsible for...
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Front Desk Representative
1 month ago
Oklahoma City, United States Able Recovery Full timeJob DescriptionJob DescriptionJob SummaryWe are seeking a friendly and service-oriented Front Desk Representative to join the team at our thriving clinic. As a Front Desk Representative, you will be the first point of contact for our clients. You will greet them as they arrive, book appointments, answer phone calls, and collect payment information. The ideal...
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Front Desk Representative
1 month ago
Oklahoma City, United States Able Recovery Full timeJob DescriptionJob DescriptionJob SummaryWe are seeking a friendly and service-oriented Front Desk Representative to join the team at our thriving clinic. As a Front Desk Representative, you will be the first point of contact for our clients. You will greet them as they arrive, book appointments, answer phone calls, and collect payment information. The ideal...
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Front Desk Representative
1 month ago
Jersey City, United States Encodlelink Full timeWe are looking for a pleasant Front Desk Representative to undertake all receptionist and clerical duties at the desk of our main entrance. You will be the “face” of the company for all visitors and will be responsible for the first impression we make. The ideal candidate will have a friendly and easy going personality while also being very perceptive...
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Front Desk Representative
1 month ago
Culver City, United States Punch Studio Full timeWe are looking for a pleasant Front Desk Representative to undertake all receptionist and clerical duties at the desk of our main entrance. You will be the “face” of the company for all visitors and will be responsible for the first impression we make. The ideal candidate will have a friendly and easy-going personality while also being very perceptive...
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Front Desk Associate
3 months ago
Kansas City, United States Genesis HealthCare Full timeThis position will be responsible for the day-to-day operations of the Front Desk including, the processing of guest check ins, member retention and maintaining quality customer service. Duties and Responsibilities: Executes procedures as outlined by front desk manual Answer phones, take messages and transfer calls Knowledgeable of Clubs amenities and...
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Patient Service Rep- Spine Center
1 month ago
Kansas City, United States The University of Kansas Hospital Full timeResponsibilities: The Patient Service Representative (PSR) is an important member of the physician’s care team and critical for creating a pleasant and seamless patient experience within an ambulatory clinic. This work role is responsible for front desk operations including greeting and checking in customers and visitors, answering calls, copay collection,...
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Front Desk Associate
3 months ago
Kansas City, United States Genesis Health Clubs Full timeJob DescriptionJob DescriptionThis position will be responsible for the day-to-day operations of the Front Desk including, the processing of guest check ins, member retention and maintaining quality customer service.Duties and Responsibilities:Executes procedures as outlined by front desk manualAnswer phones, take messages and transfer callsKnowledgeable of...
Ambulatory - Patient Service Representative - Front Desk - Fulltime
2 months ago
Position TitleAmbulatory - Patient Service Representative - Front Desk - FulltimeBell Hospital, Indian Creek MainPosition Summary / Career Interest:The Patient Service Representative Scheduling (PSR Scheduler) is an important member of the physician's care team and critical for creating a pleasant and seamless patient experience within an ambulatory clinic. This work role is primarily responsible for scheduling patient appointments. This work may be done away from the front desk of a clinical area and could include work in a call center setting taking large volumes of patient phone calls. The PSR Scheduler may complete MyChart and EMR (Electronic Medical Record) appointment requests, processing external medical records, assist front desk operations as needed, and helping the physician care team prepare for their daily patient appointments. This work role will also be trained to assist in front office functions of an ambulatory clinic to provide support as needed.Responsibilities:Scheduling WorkResponds to a high-volume of incoming telephone calls.Schedule internal and external incoming department referralsSchedules in person appointments, telehealth visits, surgeries, procedures and/or ancillary services using Epic Cadence decision trees.Assists patients in registering and canceling appointments.Accurately documents and routes calls to the proper departments as needed.Efficiently navigates medical records and ensure patient information is up-to-date and accurately entered in the correct location.Follows all regulatory and compliance standards.Follows documented protocols and guidelines.Responds to outgoing telephone calls and faxed materials.Communicates with the care team and supports staff on various patient issues.Obtains and updates insurance information.Identifies urgent customer needs or operational issues, and escalates appropriately.Maintains extensive knowledge of appointment types, locations, providers, and specialties.Works to achieve a coordinated patient itinerary sometimes consisting of multiple appointments.Responsible for registration of patient during the scheduling process, including entering demographics, insurance verification, completing the Medicare Secondary Payer Questionnaire (MSPQ), scanning and document preparation, updating documentation and processing of referrals/order/appointment requests.Preauthorization of clinic specific visits and procedures as needed.Assist patient with MyChart activation and support, including how to complete check-in online prior to the appointment.Standard ResponsibilitiesAttends and participates in department clinic daily huddles and process improvement initiatives.Understands patient experience performance expectations for ease of scheduling appointment, degree to which you were informed of delays, likelihood to recommend practice, courtesy of front desk and staff worked together for your care.Supports both front desk and scheduling (telephone and MyChart) workflows.Establishes and maintains productive working relationships with providers and the clinical care team.Has a working knowledge of patient related policies and procedures as well as an understanding of the University of Kansas Health System services and programs.Follows the Health System standard apparel policy.Effectively communicates Health System Policies to patients and patient advocates.Familiarity with Insurance Coverage types (HMO, PPO, VA, Medicare)Expected to provide coverage at alternate locations to help meet critical staffing level needs, as delegated by management.Supports and participates in patient experience initiatives including marketing campaigns and event registration.Responsible for daily maintenance of workspace and following environmental health cleaning guidelines according to Health System policy and procedures.Responsible for following personal protective equipment (PPE) guidelines according to Health System policy and procedures.Expected to complete necessary training and successfully pas 30-60-90-day quality assessments.May be asked to work in call center setting taking large volumes of phone calls from patients.Remains in clinic until last patient is checked out and any follow-up visits are scheduled.Responsible for other duties or projects as assigned.Additional work responsibilities if needed for front office support within an ambulatory clinic:During Visit Standard Check-InResponsible for high volume patient clinic check in/out and phone reception - following health system standards.Secures patient signatures for consent and financial forms.Follows and completes all standard registration documentation and scanning process in the Health System EMRResponsible for collecting all point of service collections due per the EMR generated patient estimate including copay, co-insurance, and deductibles.Assist patient with MyChart activation and support.Responsible for outpatient clinic direct roomingResponsible for supporting patient through self-check-in utilizing MyChart and the EMRPost-Visit (Check-out/Follow Up Scheduling)Schedule follow up internal and external diagnostic and therapeutic orders creating a patient itinerary based on provider orders.Assist patient with MyChart activation and support.Ensure proper front desk coverage until last patient is dismissed from the clinic.JOB REQUIREMENTSRequired: High School Diploma or GEDA minimum of one-year direct customer service in a health care or contact center environmentAbility to read, write, speak, and understand English.High level of customer services skills focusing on problem resolutionBasic computer skills including Microsoft Excel, Word, Outlook and TeamsAbility to maintain patient confidentialityPreferredCollege coursework completed towards an Associate's or Bachelor's DegreeExperience in a call center work environmentWorking knowledge of medical terminologyWorking knowledge of EPIC or other patient/customer databaseClerical, registration and/or customer service experience within a health care settingIf bilingual-documented proof of competencies via language proficiency assessmentsShifts available:Patient Service Representative - Patient Reception (8-5pm)Patient Service Representative - Patient Reception (7-4pm)Patient Service Representative - Patient Reception (4 - 10 hr. days)Time Type:Job Requisition ID:R-10488We are an equal employment opportunity employer without regard to a person's race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, ancestry, age (40 or older), disability, veteran status or genetic information.Need help finding the right job?We can recommend jobs specifically for you Create a custom Job Alert by selecting criteria that suit your career interests.
