![The University of Kansas Health System](https://media.trabajo.org/img/noimg.jpg)
Outpatient/Ambulatory - Patient Service Representative - Float
2 months ago
Position TitleOutpatient/Ambulatory - Patient Service Representative - FloatBell HospitalPosition Summary / Career Interest:The Patient Service Representative (PSR) is an important member of the physician's care team and critical for creating a pleasant and seamless patient experience within an ambulatory clinic. The Float role generally rotates and fills in across many different clinics to meet staffing needs. The length of time assigned to each clinic may vary depending on each clinic's needs.This work role is responsible for front desk operations including greeting and checking in customers and visitors, answering calls, copay collection, completing MyChart and EMR (Electronic Medical Record) appointment requests, processing external medical records and helping the physician care team prepare for their daily patient appointments. May assist with checking patients out and scheduling follow up activities as needed.Responsibilities and Essential Job FunctionsFloat Responsibilities - At leadership's direction, you will be assigned to various clinics throughout the KC Metro and Health System Locations. Clinic assignment will vary and could change from day to day. Pre-Visit Scheduling Schedule internal and external incoming department referrals Schedules in person appointments, telehealth visits, surgeries, procedures and/or ancillary services using Epic Cadence decision trees. Maintains extensive knowledge of appointment types, locations, providers, and specialties. Works to achieve a coordinated patient itinerary sometimes consisting of multiple appointments. Responsible for registration of patient during the scheduling process, including entering demographics, insurance verification, completing the Medicare Secondary Payer Questionnaire (MSPQ), scanning and document preparation, updating documentation and processing of referrals/order/appointment requests. Preauthorization of clinic specific visits and procedures as needed. Assist patient with MyChart activation and support, including how to complete check-in online prior to the appointment. During Visit Standard Check-In Responsible for high volume patient clinic check in/out and phone reception - following health system standards. Secures patient signatures for consent and financial forms. Follows and completes all standard registration documentation and scanning process in the Health System EMR Responsible for collecting all point of service collections due per the EMR generated patient estimate including copay, co-insurance, and deductibles. Assist patient with MyChart activation and support. Responsible for outpatient clinic direct rooming Responsible for supporting patient through self-check-in utilizing MyChart and the EMR Post-Visit (Check-out/Follow Up Scheduling) Schedule follow up internal and external diagnostic and therapeutic orders creating a patient itinerary based on provider orders. Assist patient with MyChart activation and support. Ensure proper front desk coverage until last patient is dismissed from the clinic. Standard Responsibilities Attends and participates in department clinic daily huddles and process improvement initiatives. Understands patient experience performance expectations for ease of scheduling appointment, degree to which you were informed of delays, likelihood to recommend practice, courtesy of front desk and staff worked together for your care. Supports both front desk and scheduling (telephone and MyChart) workflows. Establishes and maintains productive working relationships with providers and the clinical care team. Has a working knowledge of patient related policies and procedures as well as an understanding of the University of Kansas Health System services and programs. Follows the Health System standard apparel policy. Effectively communicates Health System policies to patients and patient advocates. Familiarity with insurance coverage types (HMO, PPO, VA, Medicare) Expected to provide coverage at alternate locations to help meet critical staffing level needs, as delegated by management. Supports and participates in patient experience initiatives including marking campaigns and event registration Responsible for daily maintenance of workspace and following environmental health cleaning guidelines according to Health System policy and procedures. Responsible for following personal protective equipment (PPE) guidelines according to Health System policy and procedures. Expected to complete necessary training and successfully pas 30-60-90-day quality assessments. Remains in clinic until last patient is checked out and any follow-up visits are scheduled. Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department. These statements are intended to describe the essential functions of the job and are not intended to be an exhaustive list of all responsibilities. Skills and duties may vary dependent upon your department or unit. Other duties may be assigned as required. Required Education and ExperienceHigh School Graduate1 or more years of experience in customer service or health care experience. 1 or more years of experience in customer services skills focusing on problem resolution. 1 or more years of experience in basic computer skills including Microsoft Excel, Word, Outlook and Teams. Preferred Education and ExperienceCollege coursework completed towards an Associate's or Bachelor's Degree 3 or more years of experience in clerical, registration and/or customer service experience within a health care setting. Preferred Language Skills - If bilingual-documented proof of competencies via language proficiency assessments.Knowledge RequirementsAbility to read, write, speak, and understand English.Ability to maintain patient confidentiality.Time Type:Job Requisition ID:R-19347We are an equal employment opportunity employer without regard to a person's race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, ancestry, age (40 or older), disability, veteran status or genetic information.Need help finding the right job?We can recommend jobs specifically for you Create a custom Job Alert by selecting criteria that suit your career interests.
-
Patient Service Representative
3 months ago
Johnson City, United States BHMA FLOAT POOL Full timePatient Service Representative (FT) BHMA Float Pool Job ID: 0044V0 BLUE RIDGE MEDICAL MANAGEMENT Office/Clerical - BHMA FLOAT POOL Full-time (scheduled 72 hrs or more per pay period) - Day Job Description SCOPE OF POSITION The Patient Service Representative (PSR) greets all patients and visitors in a courteous and friendly manner and registers the patient...
-
Kansas City, United States The University of Kansas Health System Full timePosition TitleAmbulatory - Patient Service Representative - Front Desk - FulltimeBell Hospital, Indian Creek MainPosition Summary / Career Interest:The Patient Service Representative Scheduling (PSR Scheduler) is an important member of the physician's care team and critical for creating a pleasant and seamless patient experience within an ambulatory clinic....
-
Kansas City, United States The University of Kansas Health System Full timePosition Title Ambulatory - Patient Service Representative - Front Desk - Fulltime Bell Hospital, Indian Creek Main Position Summary / Career Interest: The Patient Service Representative Scheduling (PSR Scheduler) is an important member of the physician's care team and critical for creating a pleasant and seamless patient experience within an ambulatory...
-
Patient Service Representative Scheduling
2 weeks ago
Kansas City, United States The University of Kansas Health System Full timePosition TitlePatient Service Representative SchedulingDays - Full TimeKUCC - NorthPosition Summary / Career Interest:The Patient Service Representative Scheduling (PSR Scheduler) is an important member of the physician's care team and critical for creating a pleasant and seamless patient experience within an ambulatory clinic. This work role is primarily...
-
Kansas City, Kansas, United States The University of Kansas Health System Full timeJob SummaryThe University of Kansas Health System is seeking a highly skilled and customer-focused Patient Service Representative to join our team in an ambulatory clinic setting. As a key member of our front desk team, you will play a vital role in creating a seamless patient experience by scheduling appointments, responding to high-volume phone calls, and...
-
Patient Service Representative Scheduling
4 days ago
Kansas City, United States The University of Kansas Health System Full timePosition Title Patient Service Representative Scheduling Days - Full Time KUCC - North Position Summary / Career Interest: The Patient Service Representative Scheduling (PSR Scheduler) is an important member of the physician's care team and critical for creating a pleasant and seamless patient experience within an ambulatory clinic. This work role is...
-
Patient Service Representative-Cancer Center NKC
2 weeks ago
Kansas City, United States The University of Kansas Health System Full timePosition TitlePatient Service Representative-Cancer Center NKCDays - Part TimeKUCC - North Kansas CityPosition Summary / Career Interest:The Patient Service Representative Scheduling (PSR Scheduler) is an important member of the physician's care team and critical for creating a pleasant and seamless patient experience within an ambulatory clinic. This work...
-
Patient Service Representative
2 months ago
Johnson City, United States WCS Outpatient Clinic Johnson City SOF Full timePatient Service Representative (FT) Outpatient Clinic - Johnson City, TN Job ID: 004GC6 CARDIOVASCULAR ASSOCIATES Office/Clerical - WCS Outpatient Clinic Johnson City SOF Full-time (scheduled 72 hrs or more per pay period) Job Description SCOPE OF POSITION The Patient Service Representative (PSR) greets all patients and visitors in a courteous and friendly...
-
Patient Service Representative Float Position
21 hours ago
Michigan City, Indiana, United States Franciscan Health Full timeAbout Franciscan HealthWe are a leading healthcare provider in the Midwest, with a commitment to delivering compassionate and comprehensive care to our patients and communities.Job SummaryWe are seeking a highly flexible and customer-focused Patient Service Representative to join our team. As a Float Position, you will be responsible for covering multiple...
-
Patient Account Representative
4 weeks ago
Kansas City, United States in2itive Business Solutions Full timeJob DescriptionJob DescriptionJoin Our Team at In2itive Business Solutions!Are you ready to revolutionize healthcare revenue cycles? Look no further! At In2itive Business Solutions, we’re not just about crunching numbers—we’re about creating an environment where you can thrive, be challenged, and make a meaningful impact. Join us today!About...
-
Patient Service Representative
3 weeks ago
Kansas City, United States The University of Kansas Health System Full timePosition Title Patient Service Representative - Gladstone Englewood Plaza Position Summary / Career Interest: The Patient Service Representative (PSR) is an important member of the physician's care team and critical for creating a pleasant and seamless patient experience within an ambulatory clinic. This work role is responsible for front desk operations...
-
Float Patient Care Representative
2 weeks ago
Johnson City, United States East Tennessee State Full timeJoin our dynamic team of family medicine care providers as a Float Patient Care Representative. This unique role offers the opportunity to flex your front office skills across multiple clinic locations in the Tri-Cities region. As a Float Rep, youll Patient Care, Representative, Patient, Float, High School, Healthcare, Education
-
PRN Clinical Nurse RN
7 days ago
Kansas City, United States Truman Medical Centers Full timeIf you are a current University Health or University Health Physicians employee and wish to be considered, you must apply via the internal career site. Please log into myWORKDAY to search for positions and apply. PRN Clinical Nurse RN - Outpatient Float Pool 101 Truman Medical Center Job Location University Health 4 (UH4), University Health Truman...
-
Kansas City, United States The University of Kansas Health System Full timePosition Title Patient Service Representative-Cancer Center NKC Days - Part Time KUCC - North Kansas City Position Summary / Career Interest: The Patient Service Representative Scheduling (PSR Scheduler) is an important member of the physician's care team and critical for creating a pleasant and seamless patient experience within an ambulatory clinic. This...
-
Patient Advocate
3 weeks ago
Kansas City, United States Elevate Patient Financial Solutions Full timeElevate Patient Financial Solutions has an exciting career opportunity available as a Patient Advocate. This position will be located onsite in a hospital in Kansas City, Kansas. The Full Time schedule for this role will be Monday-Friday 8:00am -4:30pm.Job Summary The purpose of this position is to connect uninsured hospital patients to programs that will...
-
Patient Account Representative
3 months ago
Kansas City, United States in2itive Business Solutions Full timeJob DescriptionJob Descriptionin2ititve Business Solutions is proud to offer world class revenue cycle services to healthcare facilities. We strive in creating a work environment that will allow you to be challenged, provide meaning, and utilize your expertise. Join our team today!in2itive Business Solutions is a leading medical billing firm offering full...
-
Kansas City, United States The University of Kansas Health System Full timePosition TitlePatient Service Representative Scheduling- North KC Cancer CenterDays - Full TimeKUCC - North Kansas CityPosition Summary / Career Interest:The Patient Service Representative Scheduling (PSR Scheduler) is an important member of the physician's care team and critical for creating a pleasant and seamless patient experience within an ambulatory...
-
Patient Service Representative
2 months ago
Kansas City, United States The University of Kansas Health System Full timePosition Title Patient Service Representative - Multiple locations Bell Hospital Position Summary / Career Interest: The Patient Service Representative (PSR) is an important member of the physician's care team and critical for creating a pleasant and seamless patient experience within an ambulatory clinic. This work role is responsible for front desk...
-
Patient Advocate
3 weeks ago
Kansas City, United States Elevate Patient Financial Solutions Full timeElevate Patient Financial Solutions has an exciting career opportunity available as a Patient Advocate. This position will be located onsite in a hospital in Kansas City, Kansas. The Full Time schedule for this role will be Monday-Friday 8:00am -4:30pm. Job Summary The purpose of this position is to connect uninsured hospital patients to programs that will...
-
Psychiatrist - Ambulatory Services
2 months ago
Kansas City, United States University Health Full timePsychiatrist - Ambulatory Services Full time University Health Physicians, an academic group practice affiliated with the University of Missouri-Kansas City School of Medicine in conjunction with its major teaching facility Truman Medical Centers/University Health (TMC/UH). UH Behavioral Health University Health Physicians (UHP) is the physician group...