Specialist II, Professional Services Consulting

3 weeks ago

Des Moines, United States NextGen Healthcare Full time

Job Description: The Specialist II, Professional Services Consulting is responsible for assisting clients in meeting their organizational goals and objectives. This role will work both independently, and as part of a multidisciplinary team, and are knowledgeable in the company's solutions, best practice configurations and workflows. This role will support and follow the guidance of more senior team members and as they develop will be expected to contribute to all aspects of client engagements. *Work closely with project and client teams supporting Professional Services account implementation strategy and service plan development. *Provide consulting services, such as best practice processes and workflows, and configuration regarding of NextGen solutions to clients in various locations; that can include, but is not limited to, client sites, Nextgen offices, and remotely. *Conduct and document Discovery for new implementations, used to determine client-specific configurations and workflows. *Build, configure, maintain, and edit best practice workflows to meet specific client needs. *Document identified gaps in product functionality using standardized processes. *Document all client interactions using standardized processes. *Responsible for Go-Live support and adoption of the company's products; onsite or remotely activate clients new EHR applications with Go-Live support, issue resolution and end-user adoption of the company's products. *Contribute to service solution development efforts that best address client needs. *Maintain subject matter expertise to complete assigned work. *Travel up to 75%. *Perform other duties that support the overall objective of the position. Education Required: *Bachelor's Degree in Computer/Data Science, Business Administration, Health Informatics, or related discipline. * Continue education programs and additional training related to this role as required by manager and the company. *Or, any combination of education and experience which would provide the required qualifications for the position. Experience Required: * 3+ years' working in consulting and/or supporting a professional services organization. *3+ years' direct implementation experience with ambulatory health information systems. *3+ years; working with healthcare-oriented clients and projects. Knowledge, Skills, Abilities: Knowledge of: Knowledge/experience working within the software life cycle; client relationships and effective customer service methodologies; healthcare delivery including but not limited to the HITECH and MACRA legislation and related programs and regulations; Working knowledge of healthcare industry and consulting methodologies. Working knowledge of the portfolio of NextGen Solutions with solid understanding of differentiating nuances of markets & specialties. Microsoft Office Suite. Skill in: Client-facing, customer focus with effective communication & interpersonal skills; collaboration; problem solving, conflict resolution; project management; presentation; organizational and time management skills. Ability to: Prioritize workload, meet deadlines, and multi-task while maintaining attention to detail. Establish and maintain effective working relationships through collaboration and respect. The company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the company reserves the right to change this job description and/or assign tasks for the employee to perform, as the company may deem appropriate. NextGen Healthcare is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

#J-18808-Ljbffr

  • Senior Consultant, Professional Services

    2 days ago

    Des Moines, United States Lucid Software Full time

    Location field must contain 'city, state' or a zip code to perform a radius search (e.g., Denver, CO or 46122 ). City and state must be separated by a comma followed by a space (e.g., Houston, TX ) Lucid Software Senior Consultant, Professional Services Des Moines , Iowa Apply Now Senior Consultant, Professional Services at Lucid Software Remote, US Lucid...

  • 401(k) Enrollment Specialist II

    1 week ago

    Des Moines, Iowa, United States Avantax Wealth Management Full time

    We love finance, software, and (believe it or not), taxes - that's why we love what we do At Avantax, we celebrate our diverse experience and unique contributions and use our combined knowledge to blaze new trails in tax-focused investing. As individuals, we contribute valuable insight from our career history to achieve the Avantax mission. As a team, we...

  • Marketing Product Consultant

    3 weeks ago

    Des Moines, United States System One Full time

    Location field must contain 'city, state' or a zip code to perform a radius search (e.g., Denver, CO or 46122 ). City and state must be separated by a comma followed by a space (e.g., Houston, TX ) System One Marketing Product Consultant & Translation Specialist in Des Moines , Iowa Employment Type: Full Time Date Posted: 5/30/2024 Location: Remote Pay...

  • Building Services Specialist

    2 months ago

    Des Moines, Iowa, United States General Services Administration Full time

    Summary As a Building Service Specialist, you will manage and evaluate building operations to achieve customer permissions while directing the implementation of the best options/solutions.The Services Center Division is dedicated to the operations, maintenance and technical support of the region's facilities providing work environments, allowing tenants to...

  • Circuit Billing Specialist

    4 weeks ago

    Des Moines, United States State of Iowa Full time

    The Iowa Communications Network (ICN) is recruiting to fill a Technical Service Specialist Senior (Circuits Billing Specialist) position to be the primary front-end processing of orders as part of our customer billing team in Finance. Processing of requests includes: * Verify that required information in the ServiceNow request item form is complete and...

  • Circuit Billing Specialist

    3 weeks ago

    Des Moines, United States State of Iowa Full time

    The Iowa Communications Network (ICN) is recruiting to fill a Technical Service Specialist Senior (Circuits Billing Specialist) position to be the primary front-end processing of orders as part of our customer billing team in Finance. Processing of requests includes: * Verify that required information in the ServiceNow request item form is complete and...

  • Financial Consultant II

    2 weeks ago

    Des Moines, United States Principal Financial Group Full time

    What You'll Do As a Financial Consultant II, you will get the opportunity to help our customers live their best lives by providing investment advisory education services in a call center environment to more complicated investment needs or sophisticated investors. Here are a few examples of the kinds of things you'll do: Provide customers with information...

  • Financial Consultant II

    3 weeks ago

    Des Moines, United States Principal Financial Group Full time

    What You'll Do: As a Financial Consultant II, you will get the opportunity to help our customers live their best lives by providing investment advisory education services in a call center environment to more complicated investment needs or sophisticated investors. Here are a few examples of the kinds of things youll do: Provide customers with information...

  • Financial Consultant II

    3 weeks ago

    Des Moines, United States Principal Financial Group Full time

    What You'll Do As a Financial Consultant II, you will get the opportunity to help our customers live their best lives by providing investment advisory education services in a call center environment to more complicated investment needs or sophisticated investors. Here are a few examples of the kinds of things you'll do: Provide customers with information...

  • EP Mapping Specialist II

    1 month ago

    Des Moines, Iowa, United States Boston Scientific Full time

    Additional Location(s): US-IA-Central/Des MoinesDiversity - Innovation - Caring - Global Collaboration - Winning Spirit - High PerformanceAt Boston Scientific, we'll give you the opportunity to harness all that's within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With...

  • EP Mapping Specialist II

    3 weeks ago

    Des Moines, Iowa, United States Boston Scientific Full time

    Additional Location(s): US-IA-Central/Des MoinesDiversity - Innovation - Caring - Global Collaboration - Winning Spirit - High PerformanceAt Boston Scientific, we'll give you the opportunity to harness all that's within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With...

  • Senior Consultant

    4 weeks ago

    Des Moines, United States Maryville Consulting Group Full time

    WHO WE ARE Maryville Consulting Group isanationallyrecognized firm with anentrepreneurial spiritwhere youareencouraged and enabledto take onchallengesevery dayof your career.For over 25years,we have successfullyhelpedorganizationsof all sizes and industries embracetechnology-enabled strategies to improve businessoutcomes.By design,we remain a...

  • Senior Consultant

    2 weeks ago

    Des Moines, United States Maryville Consulting Group Full time

    WHO WE ARE Maryville Consulting Group isanationallyrecognized firm with anentrepreneurial spiritwhere youareencouraged and enabledto take onchallengesevery dayof your career.For over 25years,we have successfullyhelpedorganizationsof all sizes and industries embracetechnology-enabled strategies to improve businessoutcomes.By design,we remain a...

  • Field Service Engineer II

    1 month ago

    Des Moines, United States Omnicell Full time

    Job DescriptionField Service EngineerJoin Omnicell, a pioneering force in healthcare technology, as a Field Service Engineer (FSE) I or II, where your work will directly impact patient care and outcomes. Our FSEs provide troubleshooting, repair services, and scheduled preventive maintenance for Omnicell's pharmacy and supply automation solutions at customer...

  • Field Service Engineer II

    3 weeks ago

    Des Moines, United States Omnicell Full time

    Job DescriptionField Service EngineerJoin Omnicell, a pioneering force in healthcare technology, as a Field Service Engineer (FSE) I or II, where your work will directly impact patient care and outcomes. Our FSEs provide troubleshooting, repair services, and scheduled preventive maintenance for Omnicell's pharmacy and supply automation solutions at customer...

  • Field Service Engineer II

    7 days ago

    Des Moines, Iowa, United States Omnicell Full time

    Job DescriptionField Service EngineerJoin Omnicell, a pioneering force in healthcare technology, as a Field Service Engineer (FSE) I or II, where your work will directly impact patient care and outcomes. Our FSEs provide troubleshooting, repair services, and scheduled preventive maintenance for Omnicell's pharmacy and supply automation solutions at customer...

  • Implementation Specialist

    4 days ago

    Des Moines, United States LightEdge Solutions Full time

    LightEdge Solutions is developing the IT solutions that will propel businesses forward over the next 10 years. Using a combination of shared and private/dedicated platforms, LightEdge has been successful in offering businesses alternatives that streamline operations, improve reliability and reduce costs.If you are passionate about creating real solutions...

  • Field Service Engineer II

    4 weeks ago

    Des Moines, United States Omnicell Full time

    Job DescriptionField Service Engineer Join Omnicell, a pioneering force in healthcare technology, as a Field Service Engineer (FSE) I or II, where your work will directly impact patient care and outcomes. Our FSEs provide troubleshooting, repair services, and scheduled preventive maintenance for Omnicell's pharmacy and supply automation solutions at customer...

  • Field Service Engineer II

    1 week ago

    Des Moines, United States Omnicell Full time

    Job DescriptionField Service Engineer Join Omnicell, a pioneering force in healthcare technology, as a Field Service Engineer (FSE) I or II, where your work will directly impact patient care and outcomes. Our FSEs provide troubleshooting, repair services, and scheduled preventive maintenance for Omnicell's pharmacy and supply automation solutions at customer...

  • Payroll and Benefits Specialist

    2 days ago

    Des Moines, United States Plumb Supply Company II LLC Full time

    Job DescriptionJob DescriptionFounded in 1946, Plumb Supply Company is a family-owned, Midwest-based Plumbing, HVAC, and PVF distributor serving the needs of professional plumbing and heating contractors. With 32 locations across Iowa and Missouri, a large knowledgeable staff, and a large fleet of trucks, we strive to deliver quality, innovation, and value...