We have other current jobs related to this field that you can find below

  • Customer Service Representative

    2 weeks ago

    San Antonio, United States Customer Service Representative Full time

    Seeking aCustomer Service Representative for a direct hire opportunity in San Antonio, TX for our client a Global Logistics Company that offers sophisticated logistical solutions backed by the world's largest global logistics network. Essential Duties and Responsibilities: Entering Shipment Orders intoproprietary Transportation Management System. Check...

  • Customer Service

    2 months ago

    San Francisco, United States san diego Full time

    **Customer Service** ** San Francisco, CA 5 months ago 68 applicants** ** Welcome back** Sign in to save **Customer Service** at **Pablo Designs**. **Customer Service Representative** Pablo Designs, a small, vibrant and growing lighting manufacturer in San Francisco seeks a Customer Service Representative. This candidate must be dynamic with attention to...

  • Customer Service 1

    3 months ago

    San Diego, United States Pilot Freight Service Full time

    ** Customer Service 1** **Job Category****:** Stations-West **Requisition Number****:** CUSTO004437 Showing 1 location **Job Details** **Description** **Pilot Freight Services is seeking a full time Customer Service 1 for our San Diego CA, location.** **Responsibilities:** * Frequent and accurate communication to customer, cartage agents, and other station...

  • Customer Service Representative

    2 days ago

    San Francisco, California, United States Mechanics Bank Full time

    About the Role:The Banking Support Specialist is responsible for providing exceptional customer service and support to clients at Mechanics Bank. This role involves assisting customers with banking transactions, offering referrals for additional products and services, and delivering excellent customer service.Key Responsibilities:Perform routine banking...

  • Customer Service Representative

    2 days ago

    San Francisco, California, United States Mechanics Bank Full time

    About the Role:The Banking Operations Specialist is responsible for providing exceptional customer service and support to clients at Mechanics Bank. This role involves assisting customers with banking transactions, offering referrals for additional products and services, and delivering excellent customer service.Key Responsibilities:Customer Service: Perform...

  • Customer Service Representative

    1 month ago

    San Francisco, United States Vortex Industries Full time

    Vortex Doors, America's highest quality and most customer-centric commercial and industrial door installation & repair company, is seeking a dedicated and customer-focused individual to join our team as Customer Service Representative. As a Customer Service Representative, you will be the first point of contact for our customers, providing them with...

  • Customer Service Representative

    1 month ago

    San Francisco, United States Vortex Industries Full time

    Job Type Full-time Description Vortex Doors, America's highest quality and most customer-centric commercial and industrial door installation & repair company, is seeking a dedicated and customer-focused individual to join our team as Customer Service Representative. As a Customer Service Representative, you will be the first point of contact for our...

  • Customer Service Ambassador

    13 hours ago

    San Francisco, California, United States Pls Financial Services, Inc. Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Pls Financial Services, Inc.Key ResponsibilitiesCustomer Service: Provide exceptional customer service to ensure repeat business and build strong relationships with clients.Product Promotion: Promote our financial products and services to...

  • Customer Service Representative

    1 month ago

    San Francisco, United States UCSF Benioff Children's Hospital Full time

    The Customer Service Representative (CSR) is responsible for the intake of digital printing & copying, offset printing, and graphic design projects and general customer service in person, by phone, or through email. The incumbent handles various type Customer Service Representative, Customer Service, Representative, Retail, Healthcare, CSR

  • Customer Service Specialist

    5 days ago

    San Francisco, United States Crane Pest Control Full time

    Overview We Need Your Next-Level Service Mindset at the Best in Pests. As part of the CRANE team, you’ll be critical to helping our customers feel we’ve delivered on our promise. That means building on our reputation for top-notch service from the industry leader with more than 120 years of protecting homes and businesses. Our Customer Service Specialist...

  • customer service rep

    3 months ago

    San Francisco, United States YZE Group Full time

    Job DescriptionJob DescriptionYze Group is a privately owned company that specializes in the acquisition, renovation, sales and leases of real estate development including single-family and multi-family buildings in New Jersey and its surrounding states.The Companys mission is to sell or lease well-designed, family-oriented homes that complement the...

  • Customer Service Representative

    2 weeks ago

    San Francisco, United States Aramark Full time

    Demonstrates active, personal, daily involvement, visibility, open-mindedness, and professionalism to Support Services, staff, internal and external customers, and suppliers. Maintains required departmental records, reports, and files in accordance w Customer Service Representative, Customer Service, Representative, Retail, Service

  • Customer Service Representative

    4 days ago

    San Francisco, United States Pls Financial Services, Inc. Full time

    OverviewPLS: People. Location. Service PLS-which stands for People - Location - Service-is a leading retail provider of alternative financial services. The PLS Group, headquartered in Chicago, is comprised of over 200 financial service centers in 12 states. Through our check cashing stores, we provide consumers with convenient financial products and...

  • Customer Service Specialist

    1 month ago

    San Francisco, United States Crane Pest Control Full time

    Overview We Need Your Next-Level Service Mindset at the Best in Pests . As part of the CRANE team, you’ll be critical to helping our customers feel we’ve delivered on our promise. That means building on our reputation for top-notch service from the industry leader with more than 120 years of protecting homes and businesses. Our Customer Service...

  • Customer Service Agent

    4 weeks ago

    San Francisco, United States SIXT USA Full time

    Job DescriptionJob DescriptionCompany Description Job DescriptionPay Rate is $26.60/hr + Full BenefitsSIXT is looking for a Customer Service Agent at SFO Airport to deliver exceptional customer service to customers from around the world. You will provide customers with accurate information and take detailed and timely records of damages, gas volume, etc....

  • Customer Service Representative

    3 months ago

    San Francisco, United States CARSTAR Chilton Auto Body Full time

    Position Title: Customer Service Representative Department: Operations Reports to: Location Manager Position Summary The Customer Service Representative is responsible for providing exceptional customer service to all customers and business partners of Chilton Auto Body throughout the repair process. Responsibilities Review with customers and walk-through...

  • Customer Service Representative

    3 months ago

    San Francisco, United States Administrative Resource Options Full time

    ** Customer Service Representative** **Job Category****:** Customer Service **Requisition Number****:** CUSTO002536 Showing 1 location **Job Details** **Description** The **Customer Service Representative** provides high level customer service in a corporate environment that is professional, fast-paced and dynamic. **Essential Functions and Job...

  • Customer Service Representative

    12 hours ago

    San Francisco, California, United States Kneaders Full time

    About Kneaders Bakery & CafeKneaders Bakery & Cafe is a dynamic and customer-focused organization that values food quality, customer service, and community involvement. We are seeking a motivated and enthusiastic individual to join our team as a Front of House Team Member.Job SummaryThe Front of House Team Member will be responsible for providing exceptional...

  • Customer Service Representative

    2 weeks ago

    San Francisco, United States Aramark Full time

    Job Description The Customer Service Representative position is responsible for providing exceptional service to customers in a professional manner. Handle incoming calls with the objective of one-call resolution. Facilitate and resolve issues with discrepancies and/or customer complaints to ensure consistent customer satisfaction. Responsible for auditing...

  • Customer Service Representative

    3 months ago

    San Francisco, United States Conduent Business Services Full time

    **Customer Service Representative** CAROUSEL_PARAGRAPH * San Francisco, California * Call Center * 54660 ** Share Job** ** Job Description** **About Conduent** Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments creating exceptional outcomes for our clients...

Customer Service

3 months ago

San Francisco, United States riverhorselogistics.com Full time

**Job Details**

Location: Job Level: Salary: Employment Type: Full-Time Posted: June 16, 2021 **Job Description**

**Job Duties**

**Customer Service** Deliver Raving Fan customer service to internal and external customers. Respond to customer inquiries timely and proactively communicate on follow up items. Create a culture of Raving Fan customer service within the Customer Service team. Work closely and communicate closely with counterparts in: Finance, Operations, and Sales. Counterparts are internal customers. Deliver them service as such. Overcommunicate and be proactive in our communications. We are here to solve problems. We dont simply throw problems over the fence and lose track of our customer requirements. We are advocates for our customers and we take necessary steps to deliver our service level. Required Reading: Raving Fans: AR evolutionary Approach to Customer Service by Ken Blanchard. Team will deploy a practical application of the Raving Fan approach to our business.

**People and Resources** Insure you have appropriate coverage and depth to provide Raving Fanservice throughout our extended operations. Managing Overtime and Attendance are critical. OT and Rework are the biggest profit killers in this industry. We need to eliminate both. Make sure the team is capable, and properly allocated to deliver our expected service levels. Enforce the blackout Calendar for vacations and time off requests. Certain times require all hands on deck. We cant afford to have people off during critical times. Build a team of finishers no one wants to chase people around for follow up and follow through. Handle discipline, write ups, coaching, terminations, reviews, etc.

**Billing** Insure billing is timely and accurate. Automate billing in the Billing Wizard in our WMS. If the structure is too complicated for the Billing Wizard, we must requite in a manner that will fit the automation capabilities of our systems. Standardize our invoicing structure. Insure that each CSR has the latest SOW and Rates associated with their accounts. Billing cant be accurate without the proper information. We will be able to generate our own invoicing and insure timeliness and accuracy. We will generate in cycle P&Ls so we know where we stand at any given time.

**Quality ** Become an expert on our WMS system. Learn how to set up customers, SKUs, enter orders, generate pick tickets, set up billing, use templates, automate processes, build reports, etc. Master our system. Automate processes using our IT resources and drive customer integrations. Insure data entry completeness. This drives downstream visibility, metrics, and dashboards. Make sure the team has the tools to do their jobs without issue. Create and generate reports that show the: volumes, lines, units, quality, and revenue handled by the department .Insure the completeness and accuracy of: Customer Profiles, SOPs, and Work Instructions. Insure that the CS Team has documented, detailed, and current SOPs and Work Instructions for every customer. Customer Profiles include all information required to operate, bill, and support a particular customer: SOW, Contact List, SOW Email Confirmation, Rates, SOPs, and Work Instructions

**Financials ** Eliminate OT and Rework. Optimize the staff level through automation and controls. Automate billing and insure the billing is accurate every time. We cannot leave money on the table because we havent done enough to capture our revenues. All customer interaction or customer driven activities shall have an associated billing. Transactions, Counts, Projects, Visits, etc. Everything we do costs us money. We should get paid for the service we provide. There are very few exceptions to this tenant. Know how your actions and your teams actions impact the P&L. Customer Service is the most highly compensated department, we expect the results to reflect that premium.

?

**Knowledge and Skills**