Commercial Associate

2 weeks ago

Boston, United States Wayfair Full time

This is an onsite role 

Wayfair is seeking an experienced data-oriented, enthusiastic, and self-motivated candidates for full time positions within our Commercial business. Experienced ecommerce strategy associates will have the opportunity to gain experience in core areas at the center of our customer experience and contribute directly to the growth and success of the company. This is an ideal opportunity for individuals who are passionate about commercial business and seeking to bolster their experience in a fast-paced, collaborative environment.

As a Commercial Strategy Associate, you’ll join our teams that are driving Wayfair’s best-in-class online customer experience. You’ll be responsible for owning and maintaining Wayfair’s vast e-commerce catalog, executing strategy for product categories and managing supplier relationships, and continually improving the customer’s on-site shopping experience. 

What You’ll Do:

  • Analyze data, trends, and use resources to improve the quality of our product catalog in order to increase customer satisfaction, trust, and site conversion rates; researching categories and vendors to build out selection
  • Create cross-functional partnerships to advance your category through merchandising, promotions, marketing, on-trend product selection, effective pricing and profitability, and operational excellence
  • Build key supplier relationships to enable successful negotiations and push towards a best-in-class customer experience
  • Leverage data to analyze the competitive environment, report on performance trends, and develop business cases for strategic initiatives
  • Represent Wayfair at various offsite events such as trade shows
  • Manage communication with internal and external stakeholders

 What You’ll Need:

  • 1+ years of experience Retail, eCommerce, Business, or other relevant industries
  • Data and process-oriented, comfortable learning data analysis tools
  • Excellent communication skills, both written and verbal
  • A desire to win and steer collaboration cross functionally
  • Passionate about the customer with an interest in understanding and driving user behavior
  • Demonstrated ability to thrive as part of a team or individually
  • An entrepreneurial spirit and mindset
  • Comfortable in a fast-paced, dynamic environment
  • Experience in Excel is a plus

Possible Team Placements Include:

Category Management

The Category Management team drives strategy for Wayfair’s largest product categories through tight internal and external partnership. We serve as ambassadors of the product categories we manage. We are at the forefront as Wayfair redefines the supplier experience as a platform, giving suppliers more data, more transparency, and more control while retaining the high-touch elements that make working with Wayfair exceptional. Internally, we leverage a diverse set of cross-functional partners to execute our strategic vision. In a role on the Category Management team, you will be expected to define overarching goals and strategy within your category, problem-solve, articulate and execute against tactical plans, and manage key business metrics. Members of the team must be able to expertly negotiate internally and externally, while also being effective project managers.

Supplier Advertising & Merch Services

The Supplier Advertising team sells and advocates the use of our advertising suite of products to our supplier base. We help suppliers stand out on site and amplify their exposure off site. The team is focused on driving the maximum performance for every dollar a supplier spends with us and drives significant high margin revenue to Wayfair’s bottom line.

Supplier Inventory Management

On the Supplier Inventory Management team, we partner with thousands of suppliers to maximize customers’ experience. This means driving speed and availability through supplier inventory and positioning strategies, leveraging both Wayfair’s fulfillment services (CastleGate) as well as suppliers’ existing supply chains. On this team, you'll have a "COO" mindset, and be responsible for individual supplier and category inventory strategy, including integrating with Wayfair's e-commerce and physical retail.

Assistance for Individuals with Disabilities

Wayfair is fully committed to providing equal opportunities for all individuals, including individuals with disabilities. As part of this commitment, Wayfair will make reasonable accommodations to the known physical or mental limitations of qualified individuals with disabilities, unless doing so would impose an undue hardship on business operations. If you require a reasonable accommodation to participate in the job application or interview process, please let us know by completing our Accomodations for Applicants form.

Need Assistance?

For more information about applying for a career at Wayfair, visit our FAQ page here. 

About Wayfair Inc.
Your personal data is processed in accordance with our Candidate Privacy Notice (ayfair.com/careers/privacy). If you have any questions or wish to exercise your rights under applicable privacy and data protection laws, please contact us at dataprotectionofficer@wayfair.com.

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