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Customer Service Representative
3 months ago
Day to Day
Insight Global is currently seeking Bilingual Customer Service Representatives to join a large healthcare provider in Anaheim, CA. In this role, you’ll operate within a dynamic call center environment, fielding inbound calls from members. Your responsibilities will encompass addressing enrollment inquiries, facilitating appointment bookings, and efficiently handling customer complaints. This position is onsite 5 days a week.
Must Haves
- 1-2 years of experience working in customer service/call center
- High School diploma or GED
- Good communication and personality
- Adaptable and eager to learn, willing to work in a fast paced call-center
- Excellent communication and reliable
- Ability to type at least 36 WPM
Plusses
- Bilingual in Spanish, Vietnamese, and/or Chinese