Administrative Associate

2 days ago

Benton Harbor, United States Central Point Partners Full time

Job Summary:

The experience expected from applicants, as well as additional skills and qualifications needed for this job are listed below.

Will be involved in a variety of tasks supporting both internal and external customers. Will spend time communicating with customers via phone and email. Addressing customer requests and needs, scheduling appointments for peer work groups, and completing paperwork packets. Will perform numerous clerical duties such as processing work packets and assigning to construction crews, printing and scanning of work packets, and following up with local storerooms on material issues. Will need strong communication and organization skills to balance many work tasks and communicate with a variety of work groups.

Essential Job Functions & Tasks:

Under immediate supervision, perform basic administrative duties, following well-defined, standard procedures.
Prepare documents, reports, and spreadsheets, etc. as needed to support the business unit.
Maintain files and calendars as needed.
Utilize Microsoft Outlook, Excel, Word, and PowerPoint as well as other department software/systems as needed.
Listen to and understand written and verbal instruction, communicate effectively with co-workers and other employees and customers.
Work effectively and productively with others; actively help others with assignments as necessary to maintain department productivity.
Answer customer questions; refer questions to others as needed; actively learn the function of the department to assist customers more effectively; exhibit concern and sensitivity to others.
Apply basic education and training in job responsibilities and assignments; ask questions when unsure of how to handle an assignment and demonstrate ability and initiative to handle assignments beyond the routine.

Basic Qualifications:

High school diploma or GED.
One year of administrative work experience.
Demonstrated computer proficiency including the use of Microsoft Office Products.
Must possess the ability to organize data and processes and communicate effectively, both orally and in writing.
Displays good analytical and problem-solving skills.

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