Associate Director, Financial Aid

4 weeks ago


Benton Harbor, Michigan, United States Lake Michigan College Full time
Job Summary:

In this key role, you will assist the Executive Director of Financial Aid in the overall administration of the Financial Aid Office. This includes managing the recalculation process for students receiving Title IV funds and ensuring compliance with Department of Education consumer information requirements.

Key Responsibilities:

• Provide supervision for Financial Aid customer service and support staff.
• Manage the recalculation process for students receiving Title IV funds.
• Ensure compliance with Department of Education consumer information requirements.
• Exercise professional judgment on applicants with special circumstances.
• Perform verification and other eligibility-related processing of student files.
• Provide Financial Aid advising to students/families on application, eligibility, awarding, and processing.
• Maintain a current procedure manual for all job duties.
• Assist the Executive Director of Financial Aid with office administration.
• Coordinate and conduct Financial Aid workshops both on and off campus.

Requirements:

A Bachelor's Degree and/or three years of experience related to financial aid is required. Experience in a customer service-oriented environment is also required. Proficiency in Microsoft Excel and Word is necessary, and experience in Microsoft Access and Banner is preferred. Excellent organizational skills and confidentiality are also required.

Benefits:

As a member of the Lake Michigan College team, you will enjoy a comprehensive benefits package, including extensive paid time off, a fully paid health insurance deductible, a minimum of 10% employer retirement contribution per payroll, and much more.

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