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Clinical Service Representative

2 months ago

Livonia, United States Beaumont Urgent Care Full time
We are looking for full time, talented and compassionate Medical Assistants or EMT for our center located at 19760 Haggerty Rd, Livonia, MI 48152.

*This position requires successful completion of a Medical Assistant or EMT education from an accredited institution*

Scheduling is tentative 8am - 8pm, 3 shifts/week for full time on a floating schedule. Rotating weekends and holidays are required. Schedules published on a monthly basis.

ROLE & RESPONSIBILTIES:

  • Prepare patient(s) for and assist with examination and/or treatment
  • Perform triage and obtain vital signs
  • Obtain and timely and accurately document patient history in Electronic Medical Record (EMR)
  • Collect and maintain all patient and business documents while always maintaining confidentiality
  • Collect routine laboratory specimens including phlebotomy, urinalysis and/or oral swabs
  • Administer medications and non-intravenous injections (intramuscular, subcutaneous and/or intradermal)
  • Start an IV, place a catheter and perform splinting when needed/directed
  • Perform various other clinical, aseptic and/or basic laboratory procedures
  • Document within Electronic Medical Record (EMR) all medical interventions timely and accurately
  • Understand and enforce standard health care regulatory requirements
  • Responsible for quality assurance program for compliance with CLIA waived laboratory and patient result trackers
  • Always ensure HIPAA and OSHA compliance
  • Perform office procedures including all general administrative duties; ability to operate all office medical equipment
  • Required to travel to various locations as needed based on staffing and volume
  • Other duties as assigned
EDUCATIONAL REQUIREMENT & QUALIFICATIONS:
  • Successful completion of a MA or EMT program from an accredited institution or
  • Posses a valid MA, CMA, RMA or EMT Certification or
  • Two years of relevant healthcare experience; urgent care or emergency department
  • Willing to train new, stellar graduates
  • Must be proficient in injections


Knowledge of clinical procedures, medical anatomy, and physiology

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