Customer Service Representative

2 months ago

Livonia, United States AssuredPartners Full time

Overview:

We are expanding our Processing Center Team in 2024 We need individuals to perform tasks related helping employers confirm health plan eligibility for dependents currently on their health plan.

This is a Part-Time onsite position, working about 20 29 hours per week. The wage is $16.50 per hour. We offer flexible scheduling. The ideal candidate would have open availability working between the hours of 8:00am and 8:00pm, Monday through Friday.

What You'll Do:
  • Communicates with members on a variety of platforms such as telephone calls, emails, faxes, and web portal responses
  • Provides excellent customer support for incoming calls, reviewing information from the participant or documents, then appropriately entering the data, scanning and filing documents
  • Performs appropriate research and follow-up in making outbound calls to gain the information and data needed
  • Responds to inquiries from participants and client contacts promptly via telephone and email communications in a positive and effective manner
  • Responsible for learning and communicating the client requirements for each of the customized surveys
  • Ability to accurately interpret, summarize and post the data received in telephone conversations with callers, and within messages left by survey participant
  • Ability to handle confidential data records safely and securely, according to HIPAA guidelines and requirements
  • Ensures that our documentation, record keeping, and data postings are accurately entered and properly stored
  • Actively works and collaborates with other team members to handle various tasks of printing, mailings, scanning, data entry, etc.
  • Participates in special projects and performs additional duties as required
What You'll Need:
  • Desire to learn & grow with us
  • High school diploma
  • Work experience in call center or document processing center or other similar vocations, helpful but not required
  • Basic clerical skills, handling data input and filing, using copiers and scanners
  • Above average computer knowledge and technical skills required, with the ability to quickly learn computer software, tools, and features
  • Knowledge of Microsoft Office, very capable skills with Word and Excel
  • Outstanding organization skills with very good attention to details and specifics, and an eye for accuracy
  • Excellent written, oral, listening, communication and interpersonal skills
  • Motivated, focused, detailed, self-directed individual


What's in it For You?:

To help you make the best decision for your personal growth, its important to us to share a glimpse of what we offer our top asset, our people:??

  • Competitive base salary?? - $16.50 per hour
  • 5 Sick Days and 2 Volunteer Days
  • Company match 401(k) plan 50% up to 6%??
  • Support of your fitness wellness goals We offer up to 75% off at over 11,000 gyms and fitness centers???
  • Opportunity to prioritize your mental health with 24/7 access to licensed therapists??
  • Pet benefits & discounts???
  • Access to our Employee-led Resource Groups (ERGs) that lend a voice to the variety of demographics represented throughout AssuredPartners?


Grow, with us:

Accretive is a collection of elite specialty and wholesale agencies supported by experienced industry leaders. Our expertise is broad, and our innovative culture runs deep. We value relationships above all else and consistently deliver best in class customized solutions and service you can trust.

Accretive is passionate about fueling our clients innovation and growth. That makes us the perfect place for creative, dynamic people who want to grow their career while helping businesses, families and people thrive. We are proud to be one of the largest brokers in the country, but were even prouder of the honest, caring relationships that our employees build with our clients every day.

Working with us will give you the opportunity to do work that matters while you learn with us, advance with us, and most importantly, grow with us. Accretive is committed to embracing diversity, equity and inclusion to create a workplace that welcomes and thrives on the unique experiences, perspectives and contributions of all team members. Accretive is bringing the best people and most diverse talent forward to drive growth, innovate and think bigger

  • Customer Service Representative

    2 months ago

    Livonia, United States Gasserbush Full time

    **Customer Service Representative** Customer Service Livonia, Michigan Department **Customer Service** Minimum Experience **Entry-level** We are looking for a full time CUSTOMER SERVICE REPRESENTATIVE to be a part of our inside sales support team. The CSR and helps ensure that the company is highly responsive to the needs of our customers, sales...

  • Customer Service Representative

    3 months ago

    Livonia, United States Medical Care Alert Full time

    Job DescriptionJob DescriptionBenefits/PerksCompetitive CompensationPaid Time OffJob SummaryWe are seeking a Customer Service Representative to join our team in Livonia, MI. In this role, you will communicate with customers to identify their needs, process requests, escalate complaints, and provide helpful solutions that ensure they have a great customer...

  • Customer Service Representative

    3 months ago

    Livonia, United States Medical Care Alert Full time

    Job DescriptionJob DescriptionBenefits:401(k)401(k) matchingDental insuranceEmployee discountsFree food & snacksHealth insurancePaid time offVision insuranceBenefits/PerksCompetitive CompensationPaid Time OffJob SummaryWe are seeking a Customer Service Representative to join our team in Livonia, MI. In this role, you will communicate with customers to...

  • Customer Service Representative

    22 hours ago

    Livonia, Michigan, United States Gasserbush Full time

    **Job Summary**We are seeking a highly skilled and motivated Customer Service Representative to join our team at Gasser Bush Associates. As a key member of our inside sales support team, you will play a critical role in ensuring exceptional customer service and support.**Key Responsibilities:**Provide timely and effective support to customers, sales...

  • Customer Service Representative

    1 day ago

    Livonia, Michigan, United States Trinity Health Full time

    Job SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. This role is responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key ResponsibilitiesCustomer Service: Greet customers with a smile and provide...

  • Customer Service Representative

    1 day ago

    Livonia, Michigan, United States FASTSIGNS #380201 Full time

    Job DescriptionAre you a people person with a passion for sales and customer service? Do you enjoy working in a fast-paced, dynamic environment where no two days are ever the same? If so, we may have the perfect opportunity for you!About the Role:As a Customer Service Representative at FASTSIGNS #380201, you will be the initial point of contact for current...

  • Entry Level Customer Service Representative

    3 months ago

    Livonia, United States Boundless Promotions Full time

    WE ARE HIRING A SPIRITED ENTRY LEVEL CUSTOMER SERVICE REPRESENTATIVE TO JOIN OUR TEAM! Are you excited to bolster your customer service prowess and have fun while doing so? Look no further, because we are seeking new talent to join us as an Entry Level Customer Service Representative. We are looking for candidates who not only bring excitement and energy to...

  • Customer Service Representative

    2 weeks ago

    Livonia, United States Andersen Full time

    Create new work orders, schedule work orders to ensure service requests are processed in accordance with KPI's. Verifying service requests are closed and submitting work orders for warranty. Provide Signature Service for homeowners and peers. Perform Customer Service Representative, Customer Service, Representative, Service, Manufacturing, Retail

  • Customer Service Representative

    2 months ago

    Livonia, United States Allstate Insurance - Josh Shunk Agency Full time

    Job DescriptionJob DescriptionOur office is expanding and we are looking to hire the right individual to join our outstanding customer service team. We are currently seeking to fulfill a full-time position. Our Customer Service Representative will be responsible for providing exceptional customer service to our current clients and new prospects, processing...

  • Customer Service Representative I-PFS Remote

    2 months ago

    Livonia, United States Trinity Health Full time

    Employment Type:Full time. Shift:Day Shift. Description:POSITION PURPOSE The Customer Service Representative handles customer inquiries in a timely, professional manner to solicit customer satisfaction through the resolution of issue(s). Responds to Customer Service, Customer Service Representative, Representative, Accounting, Remote, Data Entry, Retail,...

  • Technical Customer Service Representative

    4 days ago

    Livonia, Michigan, United States Veolia Full time

    Job DescriptionCompany OverviewVeolia North America is a leading provider of water, waste, and energy management services. Our company offers a comprehensive range of solutions to commercial, industrial, healthcare, higher education, and municipality customers across North America.Job SummaryWe are seeking a highly skilled Technical Customer Service...

  • Bilingual Customer Service Representative

    3 months ago

    Livonia, United States Paul Lee Agency Full time

    Job DescriptionJob DescriptionPaul Lee Agency is excited to have the opportunity for you to join our team as a Full Time, Bilingual (Chinese) Customer Service Representative! Located in Livonia, our goal is to provide fast, quality service alongside competitive insurance policies. Your customer service background alongside your attention to detail will make...

  • Customer Service Representative

    18 hours ago

    Livonia, Michigan, United States Henry Ford Health System Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Customer Service Representative to join our team at Henry Ford Health System. As a key member of our cardiology department, you will be responsible for providing exceptional patient care and support in a dynamic medical environment.Key ResponsibilitiesPatient Registration: Ensure accurate and...

  • Customer Service Representative

    2 days ago

    Livonia, Michigan, United States Portillos Hot Dogs, LLC Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Team Member at Portillo's Hot Dogs, LLC. As a Team Member, you will be responsible for providing exceptional customer service, preparing and serving food, and maintaining a clean and safe work environment.Key ResponsibilitiesCustomer Service: Greet customers...

  • Customer Service Representative

    2 weeks ago

    Livonia, United States Crash Champions Full time

    **Champions Do More** At Crash Champions, We Believe the Difference is Trust. Crash Champions is the one of the fastest growing and most exciting brands in the collision repair industry. The company is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S., serving customers and business partners at more than...

  • Customer Service Representative

    1 month ago

    Livonia, United States Pet Supplies Plus Full time

    Overview: *Remote eligible for candidates who live outside of SE Michgian* Are you the pride of the litter with your knowledge and top-notch customer service? Do you buzz like a bee around a computer keyboard? Are you nuts about pets? If you'd like to be part of Pet Central (our Livonia, MI based headquarters), providing top notch support to our Neighbors...

  • Customer Service Representative

    4 weeks ago

    Livonia, United States General Fasteners Company Full time

    Job DescriptionJob DescriptionPOSITION RESPONSIBILITIESSupport Account Managers and customer accounts as assigned by providing exceptionalsupport and developing strong relationships with team members and customers at plant and/or corporate locationsDaily coordination of orders, material shipments and ASN's, entry/processing and management of incoming...

  • Customer Service Representative

    3 months ago

    Livonia, United States Renewal By Andersen Full time

    Description & Requirements Renewal by Andersen is a pioneer in the window and door industry, and innovation is a huge part of who we are. Renewal by Andersen Signature Service combines the perfect combination of the best people in the industry, a superior process, and an exclusive product. As such, we take great care in building a team...

  • Customer Service Rep

    4 months ago

    Livonia, United States Republic National Distributing Company Full time

    The Customer Service Representative will be responsible for handling customer service inquiries and problems via the telephone and recording consistent problem areas. May respond to e-mail inquiries. Customer service is the primary function but may i Customer Service, Service, Switchboard Operator, Inventory Control, Board Operator, Retail, Customer

  • Customer Service Representative

    6 days ago

    Livonia, Michigan, United States Binson's Hospital Supplies Inc. Full time

    Job Opportunity at Binson's Medical Equipment & Supplies**Key Responsibilities:**Prepare and set up CPAP devices for patients, ensuring accurate and efficient delivery.Provide comprehensive training to patients on the proper use of CPAP devices, promoting understanding and compliance.Collaborate with healthcare professionals to ensure seamless patient care...